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CARSmagazine wrapped 2024 by handing out its prestigious Shop of the Year Award to Maidens Family Auto Care. Go here to read the digital copy of CARS December even with Canada Post back to work, were not sure when your hard copy will arrive if it hasn’t already. Not a subscriber?
He noted that the aftermarket has a bigger impact on the average consumer than the new vehicle market — and most people aren’t even in the market for new vehicles as they can’t afford them. The 2025 CARS Annual Jobber Survey reflects this tension. The widening spectrum of vehicle age is adding to the challenge, however.
Aging vehicle fleet: A golden opportunity With the average vehicle in Canada being more than 10 years old, consumers are holding on to their cars longer, leading to consistent and often increasing expenditures on essential maintenance and repair services.
It is the shops responsibility to ensure the vehicle is safe upon return to the client. The post <span style=color:#ff0000>From the Magazine:</span> Delivering value appeared first on Auto Service World.
Why time matters in inspections Vehicle inspections are the foundation of every repair order. Technicians should spend 35 to 45 minutes carefully inspecting each vehicle. When a technician has the time to inspect all components, catch wear and tear and identify problems early, it ensures the vehicle is in optimal condition.
Consider the increasing prevalence of electric and hybrid vehicles. They can assist in setting up and optimizing these tools, allowing you to focus on what you do best: Repairing vehicles and serving your customers. This article originally appeared in the October issue of CARSmagazine.
The survey was sent to the readers of CARS , this magazines sister publication. Shops are facing customers with many questions about their financial future, ranging from geopolitical factors to increased cost of living to higher new and used vehicle prices. New vehicle prices are expected to rise.
Today, they grapple with increasingly complex vehicle systems, the growing expectations of informed (and sometimes misinformed) customers and the pressure to continuously upskill. All algo agreed that they have enough education on vehicle service to effectively advise clients. This way, we make more money over a longer period of time.
The latest issue of CARSmagazine is here and it features the annual Executive Outlook , featuring 10 leading experts in the mechanical repair sector sharing their thoughts on how the industry can navigate the uncertain time ahead. Indeed, its becoming prohibitively troublesome to replace your vehicle these days.
Your body is your greatest tool Unlike employees who are able to clock in and out, shop owners often work long hours, handling everything from car repairs to customer service. Just as regular car maintenance keeps vehicles running smoothly, consistent self-care keeps you performing at your best.
Through outreach, sponsorships and a warm, personal approach, Craig and Heather have built a business thats as much about connecting with people as it is about keeping cars on the road. One recent example: A woman had been through family tragedy but needed a couple thousand dollars worth of work on her vehicle.
Similarly, a sudden drop in used car prices from post-COVID highs resulted in many vehicles not being repaired. For instance, as vehicles become more complex, the cost of repairing crash parts with all the added sensors and technology might lead to higher total loss ratios as these cars depreciate.
Hes the very definition of a lifer Kuczynski is a car enthusiast whose journey in the auto care industry is a testament to his enduring passion for cars and his commitment to excellence. “ Career path Kuczynskis interest in cars and vehicle repair started at a young age. Ive always liked cars.
” With new vehicle supply severely constrained, inflation driving up prices and interest rates making vehicle financing less accessible, consumers held on to their cars longer. As disposable income shrinks and vehicle kilometres travelled decrease, many consumers are deferring or avoiding repairs.
This makes sense — after all, skilled technicians are becoming harder to find, and without proper training, they won’t be able to repair vehicles effectively. If cars don’t get fixed, no parts get sold. They don’t need to know how to fix cars, but they must be friendly, empathetic and skilled at building relationships.
Historically, the automotive service industry demonstrates an inverse relationship with economic conditions: In prosperous times, new vehicle sales increase, reducing the average vehicle age and lease/finance turnovers, which dampens service revenue growth. However, this cycle has been atypical. For example, Monro, Inc., reported a 6.4
From rising grocery prices to the increased cost of consumer goods, household budgets have become strained, directly affecting the demand for vehicle maintenance and repairs. While economic activity was robust and car counts remained high, shop owners struggled with staffing shortages and fierce competition for skilled talent.
Not only do we need to adapt to the changes in vehicle technology on a yearly basis, we also need to change the way we attract new clients and retain current clients. Our ideal client is happy to pay us to maintain and repair their vehicle to the best of our ability. First, you need to know who your ideal client is.
The latest issue of EV World explores what it’s like to integrate electric vehicle services into your existing shop. This is a digital-only publication — that means no print version — so head here and read the full magazine! And there is more as always — check out our news and By the Numbers sections.
Inside you will find the cover feature looking at what the Canadian electric vehicle landscape currently looks like. Third-quarter data showed an even bigger surge in EVs as new vehicle registrations. Remember, its a digital only magazine, so read it today ! These drawbacks could deter potential buyers.
I have not had one unhappy mobile repair customer nor have any vehicle I have installed a security system for been stolen. With the busy lives of many motorists on the road, commercial and otherwise, I have found customers genuinely appreciate the services my business offers.
CARSmagazine is proud to announce that Maidens Family Auto Care in Barrie, Ontario, is the winner of this years prestigious Shop of the Year Award, sponsored by Milwaukee Tool. And then if you look out on the parking lot here, Im sure out of 100 cars, you probably see 10 that are electric or hybrid. And they trust us now.
Now, as companies revisit their strategies, CARSmagazine spoke with leaders in the auto care sector to review what DEI actually is, what its supposed to be and what it means to this industry. And we have our usual departments, so grab your copy of CARS from your mailbox or head here to read the digital edition.
The Automotive Industries Association of Canada’s latest Consumer Behaviour Series report, Canadian vehicle owner’s attitudes towards maintenance and repair , found that the most ignored maintenance item was related to engine oil with 25 per cent of respondents saying they let oil changes, flushes and checks slide.
Build your shop business to run the way you want it to run but dont let it run you In this months column, Id like to address a comment that was made in the October issue of CARS regarding my advice on how to run a shop. If your way works for you and youre happy, please continue doing things your way.
The urgency behind the call revolved around ensuring vehicle safety, maintaining vehicle performance and boosting a shop’s bottom line. These advancements are crucial because maintaining proper tire air pressure is directly linked to vehicle handling and braking performance,” said Leduc.
Shops employing strategic management techniques have been able to thrive, even amid macroeconomic challenges that impacted OEM vehicle sales like supply chain disruptions, inflation and rising interest rates.
As preferences and trends change around electric vehicles, the latest issue of EV World speaks to some of the biggest automakers to find out how theyre navigating the path forward. And with those incentives gone and tariffs in place, columnist David Mayers looks at what that means for the market and its momentum.
I enjoy learning about new technology in vehicles, the new EV vehicles [are] exciting,” one respondent wrote when given the opportunity to explain their answer. Sometimes, the customer doesn’t even know the type of vehicle they’re driving. Many pointed to the lack of information provided about the vehicle being worked on.
CARSmagazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. Rather than focus on preventive maintenance, consumers are waiting for a major catastrophe to happen before getting their cars fixed.
CARSmagazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. An unpredictable economy, combined with the cumulative effect of inflation, will see consumers spending cautiously and keeping their vehicles longer.
CARSmagazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. This ensures our teams can meet the demands of the constantly changing technologies in vehicles today.
” Challenges around managing large inventories, complex supply networks and vehicle fitment data have historically constrained companies, as analyzing such vast amounts of data often exceeds the capacity of even large organizations.
View this post on Instagram A post shared by CarsMagazine & Jobber News (@autoserviceworld) Then NFL broadcaster Erin Andrews took to the stage for a fireside-style chat to discuss her career and being a woman in a male-dominated field. It may also impact leisure travel and how vehicles are used in general.
CARSmagazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. The growing complexity of vehicles makes ongoing training essential. How will the economy impact customer behaviour in 2025 compared to 2024?
Here’s what they’ve learned during the experience — and what they find customers are learning along the way Despite all the noise, the negative talk, the pullback from automakers and global trends, Canadians are still turning out to buy electric vehicles. per cent of all new vehicle registrations, while plug-in hybrids were another 3.5
Technicians were whisked away for sessions, some day-long, on the latest challenges theyll face under the hood, as well as training for ADAS and electric vehicles. The Vision Expo saw the aisles packed with attendees to check out the latest in tools, shop management software, business solutions and more.
CARSmagazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. The post <span style=color:#ff0000>CARS Executive Outlook:</span> Ronald Tremblay appeared first on Auto Service World.
CARSmagazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. The expectation is that modern vehicles should be repaired and maintained by modern shops and expertly trained staff.
CARSmagazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. The post <span style=color:#ff0000>CARS Executive Outlook:</span> J.F. Increasing uncertainty will probably be the No.
CARSmagazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. So upgrade diagnostic tools by investing in equipment for modern vehicle issues. Shop owners need to promote preventive maintenance.
Consider this approach: “Join our team at XYZ Auto Repair, where we’re not just fixing cars; we’re building relationships. If you’re passionate about cars and value a supportive work environment where growth and development are encouraged, we want to hear from you.”
View this post on Instagram A post shared by CarsMagazine & Jobber News (@autoserviceworld) The agenda covered off other key industry issues. Advancements in technology, such as artificial intelligence, connected vehicles and other innovations poised to reshape the future of the aftermarket, were also highlighted.
Company leaders noted that the show was back to pre-pandemic participation from vendors as both the Coliseum and Agridome facilities were packed with the latest in parts, technology, vehicle accessories and tool companies.
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