The mindset service advisors need to embrace
Auto Service World
MAY 20, 2025
The mindset of service advisors and shop owners plays a crucial role in the success and growth of the business, according to a shop coach. Sabrina Wilkerson, a former service advisor and now a trainer at Elite, emphasized the importance of adopting a growth mindset during a session at the recent Midwest Auto Care Alliance Hi-Tech Training & Expo in Kansas City.
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