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Fuel retailers view electric vehicle charging as a critical part of their future business, according to a new survey. Convenient locations and facilities that cater to longer dwell times, such as restaurants and convenience stores, make fuel retailers well-positioned to seize this opportunity.
A new global study showed that retail and consumer product executives are significantly increasing their investment in artificial intelligence, aiming to transform their operations and enhance customer experiences.
There was growth across all areas of retail automotive sales, but caution is being mixed in as uncertainty looms. The average price of gas dipped from $1.698 in April 2024 to $1.392 in April 2025 as the carbon tax was removed, meaning there is expected weakness in gas station retail sales in the second quarter of this year.
As inflation continues to squeeze household budgets, a new study from Rakuten showed a growing disconnect between what shoppers want and what retailers expect. A gap in perception could cost retailers if they don’t adjust their strategies fast, an expert warned. Are retailers too optimistic? The post Retailers bet on loyalty.
As the world increasingly embraces e-commerce, a research and advisory firm is predicting a sharp rise in global online retail sales by 2028, emphasizing the need for retailers to refine their omnichannel strategies.
Leaders of retail outlets see customer interaction as a major deficiency among their staff. A new report from frontline training platform eduMe found that 83 per cent of leaders … The post Where retail leaders see room for improvement appeared first on Auto Service World.
Is artificial intelligence the future of auto retailing? Cox Automotive’s Digitization of Automotive Retail Study found an enormous gap between what consumers and car dealers believe will happen. Both dealers and consumers agree online retailing tools improve the car-buying process.
This deficit in EV charging points represents a considerable opportunity for fuel retailers. Konect and Gilbarco Veeder-Root observed that existing fuel retailers are in a prime position to plug the gap, thanks to their optimum blend of location and amenities. “At
This technology allows machines to produce content and solutions traditionally created by humans, significantly impacting automotive technology retail companies, including Tekion, TrueCar, Cox Automotive, and Car Now. One of the most groundbreaking developments in recent years has been the advent of Generative Artificial Intelligence (AI).
Effective June 9, Groupe Touchette Canadas largest Canadian-owned tire distributor will become the official distributor for OK Tire, which operates more than 325 independently owned and operated retail locations nationwide. OK Tire was founded in 1953 and is considered Canadas largest independent tire and auto service retailer.
The post KUMHO Tires New UHP Tires are a Game Changer for Retailers and Drivers Alike appeared first on Tire Review Magazine. With this new Ecsta Sport lineup, youre offering not only top-tier performance, but also versatility and durability no matter the road condition. Sponsored by Kumho Tire.
The post KUMHO Tires New UHP Tires are a Game Changer for Retailers and Drivers Alike appeared first on Tire Review Magazine. With this new Ecsta Sport lineup, youre offering not only top-tier performance, but also versatility and durability no matter the road condition. Sponsored by Kumho Tire.
The industries most at risk include fast food, department stores, online retailers, auto dealers, mobile providers and parcel delivery services all seeing significant drops in consumer spending after negative encounters. However, Qualtrics found that these employees often feel undervalued, underpaid and unsupported.
There was some year-over-year easing in retail used-car prices last month, according to the latest CARFAX Used Car Index report , which showed declines in six of the seven segments included in its analysis. So far in February, used-vehicle retail prices have exhibited strength. Is now the right time for used-car shoppers to strike?
View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) And to stay focused on their key customers, they don’t accept any retail requests — everything is wholesale. Our customer base is on-hoist orders for automotive shops and we don’t really deal with retail at all,” Black explained. “We
This private label might be a house brand for whatever retailer you have loyalty to that has very good brand recognition and the retailer stands behind it. You trust the retailer,” he explained. This shift towards private labels is not just limited to the automotive aftermarket but is a broader retail trend.
Tire Group International (TGI) has launched the Cosmo Kat Kash program to support retailers and regional partner distributors with marketing solutions. Cosmo Kat Kash Program Offers Marketing Tools Retailers qualify for the Cosmo Kat Kash program by purchasing 125 units per quarter. The nationwide rollout began April 1.
As artificial intelligence rapidly integrates into e-commerce, many retailers are scrambling to release AI-driven shopping assistants, chatbots, and automated purchasing systems. As AI becomes more pervasive in the retail space, the challenge for brands isn’t just about adopting new features, but about adopting them responsibly.
Alongside fuel consumption trends, the report highlighted a modest decrease in retail sales for automotive parts, accessories, and tire stores in the first half of 2024, showing a 1.1 This shift toward ZEVs is reshaping fuel demand, suggesting that the recent decline in gasoline use could be an early indicator of broader changes to come.
Gubagoo has announced its premier virtual retailing platform is now available to Ford and Lincoln dealerships as part of the FordDirect program. Gubagoo’s Virtual Retailing is also officially certified by the Automotive Standards Council (ASC). More information is available by visiting Gubagoo.com.
At the recent Automotive Aftermarket Retailers of Ontario training event in Mississauga, Ontario, Voth shared insights on modern management techniques that foster positive work environments. What he wants to see is shop owners abandon fear-driven management practices in favour of collaboration and open communication.
As the first quarter of 2025 ended, all was calm for used-vehicle retail prices. The post Report shows Q1 used-car retail prices calm before a potential storm appeared first on Auto Remarketing. But, Cars Commerce reported in its Q1 2025 Auto Market Review , that might have been the calm before the storm.
Alan Beech takes a discussion from the falls Automotive Aftermarket Retailers of Ontario event and dives deeper into the need to be clear in your communication to customers when it comes to inspections. Greg Aguilera runs through the list of questions you need to ask yourself and things to examine as you wrap up the year.
This 2023 Dodge Challenger SRT Hellcat Redeye Widebody is a limited-edition "Black Ghost” variant, a one-of-300 gem, part of the carmaker’s Last Call series. The point of it was to pay homage to the 1970 Dodge Challenger R/T SE owned by street racing legend Godfrey Qualls. continue reading. )
Cox Automotive showcased new retail and wholesale solutions designed to fuel the future of car buying and selling during NADA Show 2025, the National Automotive Dealers Association’s annual convention, in New Orleans. “These new retail enhancements emphasize our commitment to keeping dealers happy and competitive.
More than half (56 per cent) of older consumers (Gen X and baby boomers) shop at discount retailers, warehouse clubs or supermarkets, compared with 44 per cent of younger consumers (Gen Z and millennials). This shift is particularly evident across generations, as older and younger consumers change how and where they purchase products.
With a focus on innovation and real-time customer experiences, the company aims to reshape the future of automotive retailing. A Mission to Redefine the Retail Experience AiAutos mission is to equip dealerships with tools that enhance efficiency, improve customer satisfaction and create seamless retail experiences.
As complexity increases in retail automotive, the dealers who lean into machine-driven insights will not only weather the storm but outperform their peers in efficiency, agility, and bottom-line results. And in todays retail environment, that’s not just an advantage it’s a necessity.
The post Used pickups, hybrids/EVs lead retail price increases in June appeared first on Auto Remarketing. “In fact, the average price of used vans & minivans — popular family haulers — fell in June, the only segment to do so, dropping around $100.”
Image credit: Depositphotos.com As e-commerce heats up, a new study shows that high delivery costs and complicated checkout processes are driving shoppers to abandon their carts, underscoring the critical need for retailers to perfect their delivery game. Customers expect delivery to be sculpted around their lifestyle,” Carey said. “It
“We’re thrilled to welcome Novus Glass Dundas to the Fix Network family, said Zakari Krieger, VP of Prime CarCare, which includes Fix Network’s retail brands. Scott’s commitment to innovation and community aligns perfectly with our values.
It should be top of mind for dealer principals in the automotive retail sector, where the challenge is not simply how to generate leads but equally important having complete visibility and insight into where the leads came from. “Cost of acquisition” should not just be a popular discussion point on Shark Tank. It’s about performance.
Chevrolet ‘s recently announced 2025 Silverado EV will be available later this year in three trims, offering various range, content, and price options for both retail and commercial customers, the company said. Select retail models may qualify for the full $7,500 federal tax credit for eligible customers.
The automotive retail landscape has dramatically changed in recent years. Share your strategies for creating a customer-centric environment in the comments below and stay tuned for more insights in our Cultivating a Customer-Centric Culture in Automotive Retail series. Lets drive success together!
Todays buyers demand a seamless, digital-first experience akin to what they encounter in other retail sectors. The transition to online car buying has fundamentally altered consumer expectations, observed Madhuchhanda Palit, automotive analyst at GlobalData.
Said increase in retail price is joined by a $20 rise in destination charge, which now adds $1,175 to the final price. The 2026 Kia K5 prepares to hit dealer showrooms with revised pricing. Largely a carryover model with little in the way of equipment changes, the newcomer has received a $400 increase across the board. continue reading. )
Automotive coach Alan Beech told attendees of the Automotive Aftermarket Retailers of Ontario’s recent Trade Show & Training Event that it’s time to rethink the “quick turnaround” approach.
ACES (Aftermarket Catalog Exchange Standard) and PIES (Product Information Exchange Standard) are data standards used in the automotive aftermarket to ensure consistent, accurate and efficient exchange of catalogue and product information between manufacturers, distributors and retailers.
per cent, reflecting a modest pullback in retail staffing, according to DesRosiers. While the overall change was minor, the breakdown by sub-sector showed some notable shifts. Employment at automotive parts and accessories stores dipped by 0.6 per cent.
Parts and accessories wholesalers increased by almost half a per cent, while the number of retailers increased by 1.2 Sales at recreational and used motor vehicle parts and dealers was a small 0.1 per cent decrease to sit at $45.3 The number of repair shops grew by about 40 new establishments, up 0.2 per cent year-over-year. per cent.
The joint operation will bring Coast Tire’s 26 commercial and consumer tire and auto retail locations, a commercial retreading plant and wheel refinishing … The post Tire shops announce merger appeared first on Auto Service World.
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