Solera

MARCH 24, 2025

Solera is proud to once again be pioneering a transformative era in global commercial fleet management. With a legacy of innovation dating back to the creation of the trucking industrys first mobile satellite communications system in 1980s, we have continually redefined fleet management technology. Transformational change is never easy. It requires vision, relentless innovation, and a commitment to solving industry-wide challenges.

Management 130

Management Utilities Transportation Software 130

Solera

MARCH 19, 2025

Its easy to take the sound of the starter turning over the engine for granted every time you get behind the wheel. When you turn the key or press the start button but dont hear that signature chug-chug-chug , youre likely faced with the common crank no start condition. Despite its prevalence, this concern can easily become a complex problem without the proper diagnostic tools or auto repair knowledge.

Engineering 130

Engineering Check Engine Light Electricity Troubleshooting 130

Solera

MARCH 19, 2025

Modern vehicles rely on various sensors to monitor their performance across multiple spectrums. For instance, the mass air flow (MAF) sensor plays a critical role in metering the air flowing into the engine and informing the engine control module (ECM). However, the MAF sensor can become dirty, malfunction, or fail, leading to significant engine performance issues.

Check Engine Light 130

Check Engine Light Engineering Troubleshooting Mechanic 130

Solera

MARCH 19, 2025

Diagnosing engine-related issues can prove challenging, as the engine is one of your vehicles most complex and intricate components. To function properly, the engine must maintain pressure within the combustion chamber. Weak pressure can cause performance issues that, if left unresolved, can lead to misfiring and eventual failure. The following guide explores the purpose of cylinder leak down tests, including how they work and why theyre a critical diagnostic step in diagnosing internal engine i

Engineering 130

Engineering Auto Repair Shop Troubleshooting Auto Repair 130

Solera

MARCH 12, 2025

The average person typically references their cars Vehicle Identification Number (VIN) when obtaining insurance, ordering parts from the dealership, or reviewing the corresponding vehicle history report. However, mechanics deal with VINs throughout the workday, whether referencing specific part numbers or diagnostic and repair protocols. Without a VIN, automotive maintenance and repair would be significantly more complexand confusing.

Mechanic 130

Mechanic Manufacturing Vehicle Insurance 130

Solera

MARCH 12, 2025

Getting behind the wheel only to find your cars battery is dead is inconvenient the first time it happens. When it happens again, its time to consider the possibility of a slow battery drain, also known as a parasitic draw. While aftermarket accessories are often blamed for these bothersome issues, not all parasitic draws are so simple to diagnose. The guide below provides step-by-step instructions for testing for parasitic draws with a multimeter.

Mechanic 130

Mechanic Vehicle Auto Repair Shop Electricity 130

Solera

MARCH 13, 2025

Various automotive tests help inform the final diagnosis of any issues a vehicle might experience, from an alignment to a cylinder leak down test. If you want to know how healthy your engine is as it sits, doing a cylinder leak down test can give you the results. Interpreting those results is where youll begin to understand what work your engine needs now or potentially in the future.

Engineering 130

Engineering Mechanic Auto Repair Vehicle 130

Solera

MARCH 9, 2025

Why the Right Service Experience Keeps Customers Coming Back The automotive service industry has evolved dramatically. Customers now have countless options at their fingertips, and they choose convenience over loyalty every time. While mobile mechanics and independent shops are pulling up to customers driveways, dealerships need a serious edge to remain competitive.

Management 130

Management Automotive Services Customer Service Transportation 130

Solera

FEBRUARY 4, 2025

For years, vehicle damage inspections have relied on a manual, time-consuming process. Policyholders either schedule appointments or wait for adjusters to arrive after the incident and rely on handwritten or manually entered reports leading to inefficiencies, delays, and frustration. In todays fast-paced world, where consumers expect instant solutions, this outdated system no longer meets the demand for speed and convenience.

Insurance 130

Insurance Collision Repair Utilities Vehicle 130

Solera

FEBRUARY 17, 2025

Managing traditional shuttle services drains resources, time, and money that could drive your dealerships growth. Between managing drivers, maintaining vehicles, and juggling customer schedules, your team spends valuable energy on transportation logistics instead of focusing on what matters most selling and servicing vehicles. The Real Cost of Old-School Shuttles Consider this: Youre paying for vehicles, insurance, maintenance, and dedicated staffeven during slow periods when your shuttles are

Transportation 130

Transportation Service Advisor Management Banking 130

Solera

FEBRUARY 17, 2025

Managing traditional shuttle services drains resources, time, and money that could drive your dealerships growth. Between managing drivers, maintaining vehicles, and juggling customer schedules, your team spends valuable energy on transportation logistics instead of focusing on what matters most selling and servicing vehicles. The Real Cost of Old-School Shuttles Consider this: Youre paying for vehicles, insurance, maintenance, and dedicated staffeven during slow periods when your shuttles are

Transportation 130

Transportation Service Advisor Management Banking 130

Solera

FEBRUARY 14, 2025

Every empty service bay costs your dealership money. With industry data showing that 20% of service appointments result in no-shows, dealerships leave significant revenue on the table daily. But what if you could dramatically reduce these costly gaps in your schedule? The Hidden Cost of No-Shows No-shows mean lost revenue, which creates a domino effect of idle technicians, unused equipment, and disrupted workflow that impacts your entire operation.

Utilities 246

Utilities Management IT 246

Solera

JANUARY 23, 2025

As vehicles evolve with advanced electronic components and safety features, the challenges of accurately assessing their value and identifying the right parts have intensified. Collision repair professionals and automotive insurance companies often find themselves investing significant time conducting research and calculations to produce precise damage estimates.

Automotive 245

Automotive Collision Repair Insurance Vehicle 245

Solera

DECEMBER 16, 2024

The insurance industry is at a pivotal moment, driven by emerging technologies, constantly shifting customer needs, and global challenges. Insights from PricewaterhouseCoopers ( PwC ) report: Insurance 2025 and Beyond , highlight five key trends that are driving transformation in the sector. Understanding and leveraging these trends will be critical for insurers aiming to thrive in an evolving landscape.

Insurance 130

Insurance Retail 130

Solera

DECEMBER 12, 2024

The rapid influx of new technologies into the automotive industry has rendered older methods obsolete. For example, information applicable to a 2012 Ford sedan may no longer work for a 2018 Ford sedan. Precision matters more than ever, with details down to the trim and option levels impacting repair approaches. Relying on outdated methods or scattered sources for repair information can be frustrating, time-consuming, and costly leading to missed opportunities and lost income.

Auto Repair 130

Auto Repair Customer Service Management Automotive 130

Solera

NOVEMBER 12, 2024

Forty years ago, sustainability wasn’t even on the radar for most businesses. When the concept first started gaining traction in 1987 after the publication of The Brundtland Report and in the years to follow, sustainability was often seen as a nice-to-have, idealistic goal for a far-off future. Fast-forward to today, and sustainability has gone from an optional to a must-have for most industries, including automotive and insurance.

Automotive 246

Automotive Insurance Software Management 246

Solera

OCTOBER 25, 2024

At this year’s InsureTech Connect (ITC) 2024, industry professionals gathered to discuss the future of insurance and claims processing. One of the standout sessions was the fireside chat: “Claim Smarter: Leveraging AI for Precision, Speed, and Sustainability.” Moderated by our own Bill Brower , Senior Vice President of Global Industry Relations and North America Claims at Solera, the session featured insights from Sebastian Torres , Owner and General manager of CARSTAR Torcam Group,

Collision Repair 100

Collision Repair Insurance Automotive Parts Replacement 100

Solera

OCTOBER 18, 2024

In a major step towards sustainability, F&P, the Danish trade association for insurance companies and pension funds, has expanded its strategic partnership with Solera. This means every insurer across Denmark can track and offset the carbon emissions created through different processes in a vehicle’s life span – including Scope 3. This sets a new standard in the country and the world and is an opportunity to showcase this as a global first.

Insurance 130

Insurance Automotive Manufacturing Vehicle 130

Solera

OCTOBER 15, 2024

Introduction In the fast-paced world of automotive retail, independent dealerships often face stiff competition from larger counterparts. While it may seem like a David vs. Goliath scenario, there are strategic approaches that indie dealerships can employ not only to survive but thrive in the market. Explore critical strategies to help your indie dealership stand out and compete effectively.

Customer Service 130

Customer Service Automotive Marketing Auto Market Retail 130

Solera

OCTOBER 2, 2024

Last night, Sustainable Estimatics was nominated at the prestigious Reuters Sustainability Award in the Product Innovation category. We are immensely proud to have been shortlisted from over 700 entries from across the globe. This recognition reaffirms the strides Solera has made in sustainability, and the recognition of our market-leading efforts by Reuters.

Insurance 130

Insurance Automotive Automotive Repair Vehicle 130

Solera

OCTOBER 1, 2024

In the complex business operations landscape for independent dealers, the unsung hero is inventory management. This systematic approach to sourcing, storing, and selling inventory plays a pivotal role in ensuring your business maintains a variety of choices for your valuable customers. Here are strategies to metamorphose your inventory from a potential liability to a highly coveted automotive partner.

Management 130

Management Utilities Automotive IT 130

Solera

SEPTEMBER 22, 2024

Welcome to the fast lane of auto sales, where success isn’t just about moving cars off the lot- it’s about strategically steering your inventory to meet market trends and consumer demands. Buckle up as we break down the essentials for independent auto dealers who want to rev up profits and dominate their competition. Know the Road Ahead: Understanding Market Trends The road to success begins with knowing your terrain.

Management 130

Management Pit Crew Education Media 130

Solera

SEPTEMBER 24, 2024

Understanding NHTSA Recall Information: A Vital Resource for Vehicle Safety The National Highway Traffic Safety Administration (NHTSA) plays a crucial role in ensuring the safety of vehicles on the road by monitoring and managing recalls. When a manufacturer identifies a safety defect or non-compliance with federal safety standards, they initiate a recall, and the NHTSA provides vital information to automotive technicians.

Preventative Maintenance 130

Preventative Maintenance Automotive Technician Manufacturing Management 130

Solera

SEPTEMBER 9, 2024

Mobile mechanic software provides automotive repair technicians with an innovative approach to traditional diagnostic and repair processes. This software effectively shortens the distance between three critical points: auto repair technicians, customer vehicles, and the information necessary to fast-track diagnoses and repairs. Integrate mobile mechanic software into your auto repair shop to boost overall efficiency, enhance your bottom line, and improve customer satisfaction.

Software 130

Software Mechanic Auto Repair Shop Auto Repair 130

Solera

SEPTEMBER 2, 2024

A 30-foot by 40-foot covered space and a 2-post lift represent the beginnings of an auto repair shop or hobbyist’s dream workshop. Chances are, you’re probably mentally arranging shop tools and workbenches to maximize the available square footage. But before you install any permanent fixtures, take the time to pre-plan your shop layout to streamline your workflow, improve efficiency, and minimize the potential for an expensive complete shop overhaul later on. 6 Build Considerations For Your 30×4

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Software 130

Solera

AUGUST 4, 2024

Creative mechanic shop organization ideas can improve daily functions, leading to a more efficient, seamless, and satisfying customer experience. From workspace optimization to smart inventory management, implementing strategic organization techniques can revolutionize the way your shop operates. These 9 ideas are not just about tidying up; they’re about improving your bottom line, retaining skilled technicians, and ensuring a memorable customer experience. 9 Mechanic Shop Organization Ideas The

Mechanic Shop 130

Mechanic Shop Mechanic Management Software 130

Solera

AUGUST 19, 2024

The right auto repair shop marketing strategy can elevate your reputation, drive increased financial success, and ultimately lead to higher customer satisfaction. Yet staying competitive with forward-thinking promotional tactics requires valuable time and directed efforts with proven results. Implement the 14 established marketing strategies outlined below to increase visibility, build trust in your community, and drive customer loyalty.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Media Management 130

Solera

AUGUST 26, 2024

Did you know the longest highway in Texas—officially dubbed the U.S. 83—stretches 783.5 miles from the Oklahoma-Texas border down to Mexico, according to the Texas Department of Transportation ? With so many miles of road to cover rain or shine, it’s no wonder many Texans go through tires. It’s no wonder why entrepreneurs in the Lone Star State have learned to benefit from such a demand.

Insurance 130

Insurance Management Software Finance 130

Solera

AUGUST 26, 2024

Proactive outreach is revolutionizing dealerships’ engagement with customers, fostering meaningful and anticipatory interactions. In today’s competitive automotive market, it’s not just a strategy; it’s essential for creating exceptional customer experiences and securing long-term loyalty. Understanding Proactive Outreach in Automotive Retail Proactive outreach involves anticipating customer needs and addressing them before they arise.

Retail 130

Retail Software Automotive Professional Services 130

Solera

AUGUST 29, 2024

When it comes to insurance claims, determining whether a vehicle is a total loss or repairable can be a time-consuming, costly, and complex process. Insurers face various pain points during this assessment, including lengthy inspections, redundant assessments, and time-consuming routes for the adjusters to travel to each site. However, with the advent of Intelligent Triage™, an AI-powered solution, insurers can now make accurate total loss decisions within seconds, saving valuable time and resou

Insurance 100

Insurance Vehicle Utilities Software 100

Solera

AUGUST 18, 2024

Adaptability is essential in the rapidly evolving automotive industry. As technology advances and consumer preferences shift, dealerships need to keep pace. Customers now expect personalized, seamless experiences, both online and in person. Embracing these changes is crucial for staying competitive and building lasting customer relationships. Why We Need to Embrace Change The automotive industry is constantly transforming, influenced by new technologies, changing consumer behaviors, and increase

Automotive 246

Automotive Retail Management Utilities 246

Solera

AUGUST 5, 2024

Solera’s Sustainable Estimatics solution has been shortlisted for the Reuters Sustainability Awards in the Product Innovation category. Beating more than 700 other entries to make the Reuters shortlist, this is, in its own right, powerful recognition of Solera’s unwavering commitment to driving sustainability throughout the automotive industry and its ability to provide customers with innovative solutions to help them become more sustainable themselves.

Insurance 130

Insurance Automotive Vehicle Repair Vehicle 130

Solera

JULY 31, 2024

Toronto, Ontario — In a significant stride towards a sustainable future, Solera and Simplicity Car Care co-hosted the inaugural Automotive Industry Sustainability Summit. This landmark event, held in Toronto, aimed to drive the collision repair and auto claims industries towards net-zero emissions. The summit, attended by over 70 participants, included repairers, suppliers, and representatives from the insurance industry.

Automotive 130

Automotive Collision Repair Insurance Car 130

Solera

JULY 25, 2024

Listen up, dealers—the future is knocking, and it’s time to answer the door. In a competitive market like automotive, technology is an absolute necessity. Customers expect a seamless, digital experience; if you’re not delivering, they’ll find someone who is. But don’t worry – we’ve got your back. Let’s dive into the technologies every dealership should adopt to stay ahead of the game.

Retail 130

Retail Management Software Vehicle 130

Solera

JULY 25, 2024

An auto dealership’s reputation is one of its most valuable assets, particularly in a highly competitive marketplace. A strong reputation attracts customers and plays a crucial role in drawing top talent and retaining skilled employees. With the rise of the internet and social media, the impact of a dealership’s reputation has been magnified, making it more critical than ever to maintain a positive image.

Customer Service 245

Customer Service Media Management IT 245

Solera

JULY 11, 2024

An unusually early-season hurricane, Beryl struck with a fury that has not been seen in years, killing at least four people, trapping others in flooded roadways, and knocking out power to nearly 3 million residents. As covered by Washington Post , the storm, fueled by extraordinarily hot Atlantic waters, poured more than a foot of rain on the Houston metroplex, causing bayous to swell, turning highways into waterways, and toppling massive oaks onto power lines and homes.

Insurance 130

Insurance Management IT 130

Solera

JUNE 27, 2024

To Our Valued Shops, We understand the immense pressure you’re under right now due to the major industry outage impacting your operations. Your shop is working tirelessly to repair cars, but the inability to order parts through your dealer partners has created significant challenges. This disruption is forcing you to rely on unreliable and costly alternatives, and we recognize the urgency in finding a solution.

Insurance 130

Insurance Vehicle Repair Software Management 130