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Part 3 – Customer Retention Series – Loyalty Programs

Shop Marketing Pros

Joe, a shop owner, shares his experiences with loyalty programs, while Jeff from Pit Crew Marketing offers insights on how these programs can significantly benefit automotive shops. On the Auto Repair Marketing Podcast, hosts Brian and Kim Walker explore this topic with Joe Schindler and Jeff Rudnick.

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NAPA Issues Call for the Next Generation of Technicians

Tomorrow's Technician

The “Grab the Wheel” campaign, part of National Apprenticeship Week activities, will feature stories from the technician sector, including: Jeff Gordon, vice chairman of Hendrick Motorsports and NASCAR Hall of Famer, emphasizes the crucial role of technicians and pit crew in racing.

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Elliott Earns Top-12 Finish at Las Vegas

The NAPA Network

With a couple teams opting not to pit and some only taking two tires, Elliott restarted in 17th. A fast stop by the pit crew set Elliott up with 12th-place starting position for stage two. He gained two positions before taking the green-and-white checkered flag in 15th to end the first stage at lap 80.

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Elliott Maintains Top-10 Points Position after Phoenix

The NAPA Network

During the stage break, Elliott brought the Kelley Blue Book Chevrolet to pit road for four tires and fuel. The pit crew knocked out another fast stop, gaining the 2020 Cup Series champion three spots. Still, he managed to score a top-10 finish in the second stage, taking the green-and-white checkered flag in the seventh spot.

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Elliott Earns Top-Five Finish at Richmond

The NAPA Network

The field came to pit road under the yellow and a fast stop by the UniFirst pit crew gained Elliott a position for the restart. He was running in seventh with less than five laps to go and that looked like that’s where he would finish, but a caution prior to the white flag sent the race into overtime.

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Elliott Crosses the Line Third in Overtime Finish at Kansas

The NAPA Network

9 Chevrolet to the attention of his pit crew for fuel and four fresh tires. A fast stop gained Elliott three spots on pit road. 9 team opting not to pit during the first few yellow flags. Under the stage-ending caution, Elliott reported that he really liked his NAPA Chevy’s balance. He brought the No.

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Elliott Earns Hard-Fought 15th-Place Finish at Atlanta

The NAPA Network

9 Chevy to the attention of his pit crew under the caution for four fresh tires, fuel and to check for damage. After restarting 10th, Elliott was working his way forward when contact with another car sent him spinning on lap 199. He managed to avoid any additional hard contact and brought his No.