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From the Magazine: Delivering value

Auto Service World

So how do you add value to your automotive service shop without sacrificing the customer experience? However, focusing solely on price as a strategy for retention is a short-sighted approach for automotive service shops. It is the shops responsibility to ensure the vehicle is safe upon return to the client.

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From the Magazine: Subtle shifts

Auto Service World

The survey was sent to the readers of CARS , this magazines sister publication. Shops are facing customers with many questions about their financial future, ranging from geopolitical factors to increased cost of living to higher new and used vehicle prices. New vehicle prices are expected to rise.

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From the Magazine: Facing the future of auto repair

Auto Service World

We surveyed professionals to understand their views on technology, customer behaviour, and what they need to thrive in their careers Auto repair technicians and service advisors are the lifeblood of the automotive service industry. As the technological and customer service landscape evolves, so too do their roles.

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From the Magazine: ‘A challenge and an honour’

Auto Service World

“ Career path Kuczynskis interest in cars and vehicle repair started at a young age. Ive always been an automotive enthusiast. Despite his love of being a technician and working under the hood of vehicles, Kuczynski felt a pull towards the business side of the industry. Ive always liked cars.

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From the Magazine: Headwinds awaiting your shop

Auto Service World

How economic uncertainty will impact auto service The mechanical automotive service market in Canada faced significant challenges in 2024 and appears poised for continued turbulence as we head into 2025. As consumer confidence waned, many found it difficult to bear the costs of non-discretionary vehicle maintenance.

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From the Magazine: Navigating market shifts

Auto Service World

Heres how shops can manage the challenges The mechanical automotive service market in Canada faced significant challenges in 2024 and appears poised for continued turbulence as we head into 2025. The economic climate is having an impact on how Canadians spend money.

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From the Magazine: It’s Your Turn: A new path for automotive technicians

Auto Service World

The pandemic provided an opportunity for me to return to school and, shortly after, I took a leap and opened my own mobile repair business, focusing on both diesel and automotive services. I have not had one unhappy mobile repair customer nor have any vehicle I have installed a security system for been stolen.