Auto Service World

APRIL 15, 2025

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. How will the economy impact customer behaviour in 2025 compared to 2024?

Car

Solera

MAY 4, 2025

The automotive landscape has shifted dramatically. Customer experience (CX) has become the magic differentiator that converts browsers into buyers and first-time customers into lifelong advocates. Speed and Convenience: The days of all-day dealership visits are long gone; customers now expect streamlined, efficient processes.

IT

Fender Bender

JUNE 29, 2025

Because in today’s competitive and ever-evolving automotive industry, diversification is one of the smartest and most strategic moves you can make for your shop. For Car Enthusiasts and Customization Clients Some customers walk into a shop because they want their car to be something special.

Collision Repair

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT

Fender Bender

AUGUST 1, 2025

And our excellent customer service,” he says. “The personality of our employees. Our positive energy. That’s certainly backed up by the nearly 6,000 (yes, you read that right!) From towing and rental cars to glass repair, dealerships, and an insurance company, his network is continually growing.

Collision Repair

Miracle Body and Paint

JUNE 23, 2025

Customer Satisfaction Guarantee At Miracle Body and Paint, we are committed to customer satisfaction. Our dedication to quality and customer service has earned us a reputation as a trusted provider of auto body work and collision repair services. Thank you for watching! Drive safe, and see you in the next video!

Collision Repair

Miracle Body and Paint

JUNE 29, 2025

These standards cover various aspects, including repair techniques, equipment calibration, and customer service. 📱 Follow us on social media: - Facebook: [link] - Instagram: [link] - Twitter: [link] 🔔 Turn on notifications to never miss an update! Shops must adhere to these guidelines to maintain their certification.

Collision Repair

AutoSuccess

MARCH 17, 2025

Wood is a 30-year automotive executive, investor, consultant, entrepreneur and a past chairman of the board of directors for the Colorado Automobile Dealers Association. a leadership and business management consulting company serving automotive, financial, and real estate industries.; For 16 years, he owned Brent Wood, Inc.,

Consulting

Automotive Training Centre

OCTOBER 22, 2024

Mastering technical skills is just the beginning if you’re pursuing a career in the automotive industry through auto mechanic school. Today’s auto shops thrive on exceptional customer service, where clients expect expert repairs and a smooth, tech-enhanced experience.

Customer Service

Automotive Training Centre

DECEMBER 12, 2023

The automotive industry has witnessed unprecedented changes in recent years. This surge in interest rates is anticipated to prompt the resurgence of discounts and offers on the market, intensifying the competitive landscape for automotive dealerships. However, with these changes come challenges, particularly economic ones.

Automotive

Automotive Training Centre

NOVEMBER 2, 2023

The automotive detailing business is highly competitive, and for independent auto detailers, standing out and attracting a loyal customer base is essential for success. While providing top-notch service is a crucial aspect of this industry, marketing is pivotal in bringing your business to the forefront.

Automotive

Automotive Training Centre

JANUARY 17, 2024

Obtaining certifications from recognized automotive bodies can enhance your credibility. The more people know about your services, the more likely you will get referrals. Effective Marketing Strategies to Promote Yourself After Automotive Training In today’s digital age, an online presence is more crucial than ever.

Auto Body Shop

Automotive Training Centre

SEPTEMBER 22, 2023

In today’s rapidly evolving automotive landscape, hybrid and electric vehicles (EVs) are no longer a niche market. Engage in Continuous Education and Training The automotive industry, particularly the hybrid and EV sectors, is in a transformative era characterized by rapid technological evolutions.

Electric Vehicles

Automotive Training Centre

JUNE 20, 2024

Now, it’s time to put that knowledge to the test and embark on a rewarding career in the exciting world of automotive repair. How to Find Jobs : Network with local performance shops, attend car shows and racing events, and showcase your passion and knowledge online through forums and social media.

Mechanic

Automotive Training Centre

AUGUST 28, 2024

Completing auto detailing training unlocks a range of opportunities within the automotive industry. Mobile auto detailing offers a wide range of services, from basic washes to more comprehensive detailing packages. ATC’s 2-week Automotive Detailing program offers hands-on training, with 85% shop time, ensuring real-world experience.

Vocational School

Automotive Training Centre

DECEMBER 15, 2023

Whether it’s reviving a classic car’s luster or enhancing a modern vehicle’s showroom shine, auto detailing is about delivering perfection and customer satisfaction. Moreover, soft skills such as customer service, time management, and attention to detail are vital. Contact ATC Surrey to learn how you can get started.

Vocational School

Auto Profit Masters

SEPTEMBER 8, 2023

The competition among automotive services providers is strong throughout the nation. According to IBIS World, the United States has about 285 thousand businesses that provide these services. Even if you run a factory dealership, your team works on many vehicles that use different parts and are owned by many customers.

Car

Autoshop Solutions

NOVEMBER 15, 2023

The Women in Auto Care Leadership Council administers and sanctions awards in recognition of contributors within the automotive industry. Click here to view the full list of Automotive Communication Awards. “The whole team, from design and account reps to customer service, are all a delight to work with.

Automotive

Autoflow

SEPTEMBER 13, 2023

Every time a customer drives away from their shop, you risk losing them to a competitor’s alluring discount or location. The secret to automotive customer retention lies in offering convenience and building trust so they don’t go anywhere else. Reward points: A tiered points system accrues value to future service bills.

Automotive

Auto Remarketing

MARCH 19, 2024

In an era where digital transformation is not just an advantage but a necessity, automotive dealerships stand at the precipice of a new dawn. For automotive dealerships, this means the ability to craft highly personalized and engaging content at scale, a critical component in capturing the fleeting attention of potential customers online.

Automotive

AutoSuccess

AUGUST 30, 2024

The automotive industry is increasingly adopting artificial intelligence (AI) to enhance lead follow-up processes. AI technologies offer a range of capabilities that streamline operations, improve customer engagement and, ultimately, drive sales. Here are five powerful examples of how AI is being utilized: 1.

Automotive

Autoshop Solutions

MAY 21, 2025

Grow Your Shop, Connect with Customers Social media isnt just a trendits one of the most powerful tools your auto repair shop can use to connect with customers, handle support, and stand out from the competition. Auto repair customersespecially younger onesarent just looking for a service. That applies to your shop, too.

Auto Repair Shop

Solera

OCTOBER 15, 2024

Introduction In the fast-paced world of automotive retail, independent dealerships often face stiff competition from larger counterparts. Your USP is your secret weapon, giving customers a compelling reason to choose your dealership over your competitors. Building Strong Customer Relationships Loyalty is a powerful currency.

Customer Service

Brake & Front End

JUNE 4, 2025

” Automotive repair shops have a unique opportunity to engage customers and reward staff during National Tire & Wheel Safety Month with a special giveaway hosted by AudioCityUSA. Director, Business Operations & Strategy at RepairPal.

Auto Repair Shop

Solera

MAY 21, 2024

By identifying and addressing issues early, you can help prevent accidents, breakdowns, and costly repairs, saving your customers time and money in the long run. This proven customer service model can also have several business benefits for automotive repair shops! Customize inspection forms for different vehicles.

Auto Repair Shop

Tomorrow's Technician

JUNE 4, 2025

” Automotive repair shops have a unique opportunity to engage customers and reward staff during National Tire & Wheel Safety Month with a special giveaway hosted by AudioCityUSA. Director, Business Operations & Strategy at RepairPal.

Auto Repair Shop

AutoShopOwner

JANUARY 10, 2024

2: INVEST IN TECHNOLOGY UPGRADES Invest in modern technology such as automotive diagnostic software, customer relationship management (CRM) systems, or accounting software to streamline your operations, save time, and increase efficiency. Plus, retaining existing customers is often more cost-effective.

Management

Shop Marketing Pros

JUNE 21, 2024

There are a lot of marketing companies in the automotive industry. Let’s get into the variables that affect the pricing for marketing services in the automotive industry. We can be talking about social media, websites, email newsletters, direct mail, or many other things. The short answer is, you get what you pay for.

Auto Repair

Solera

APRIL 23, 2025

The automotive landscape has shifted dramatically. Customer experience (CX) has become the magic differentiator that converts browsers into buyers and first-time customers into lifelong advocates. Speed and Convenience: The days of all-day dealership visits are long gone; customers now expect streamlined, efficient processes.

IT

Solera

MAY 8, 2023

Our high-powered automotive repair software tools go beyond just simplifying the management of your auto repair shop. Eliminate customer-shop miscommunication Deliver a digital vehicle experience by conveying repair information through immersive rich media and flexible content.

Auto Repair Shop

AutoShopOwner

AUGUST 9, 2023

They are the ones doing the daily manual labor, therefore, you should invest in continuous training and development for your staff to help them improve their skills, enhance customer service, and reduce the likelihood of errors or costly mistakes. Word-of-mouth marketing is great, but it should not be your sole reliance.

Auto Repair Shop

Shop Marketing Pros

AUGUST 6, 2024

They do quality work” “They give great customer service” “Pricing was better than the dealership” “Communication was top-notch” “They fully addressed the issues that needed to be addressed” “Professional, knowledgeable, courteous, and most importantly HONEST” “Wow! Shop owners won’t get hung up on customer service or quality.

Auto Repair Shop

AutoSuccess

JUNE 3, 2024

FrogData , a creator of data-driven decision-making solutions for automotive dealerships, announced a significant upgrade to its pioneering Artificial Intelligence (AI) Factory. “Today’s upgrade marks a significant milestone in our mission to transform automotive retail operations,” said Tej Soni, CEO of FrogData.

Retail

Autoshop Solutions

MARCH 19, 2025

“Working with Auto Shop Solutions on our website for Westgate High Tech Auto Care has been nothing short of incredible,” stated Lynn Haver, Co-Owner/Social Media & Marketing Director of Westgate High Tech Auto Care. ” Each year, VISION recognizes one Automotive Repair Shop with the Best Website Award.

Auto Repair

Shop Marketing Pros

NOVEMBER 1, 2023

In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. Our experience is that money spent online, (Local search, SEO/SEM, PPC and Social Media) has a much higher ROI. A good social media presence on FB and IG.

Media

Autoflow

SEPTEMBER 18, 2024

Autoflow, a leading innovator in automotive software solutions, is proud to announce that Headstart Warranty Group, a top provider of vehicle service contracts and extended warranties, has selected iDVI, Autoflow’s virtual claims inspection platform, to streamline and enhance their claims adjudication process.

Software

Automotive Management Network

MAY 1, 2025

Instead of using complex automotive jargon, explain issues in simple terms. Always provide detailed estimates upfront, including labor and parts costs, and keep customers informed if repairs take longer than expected. Showcasing testimonials on your website and social media can also reinforce trust with potential clients.

Auto Repair