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Customer Service Skills Every AST Needs

Automotive Training Centre

If you’re currently pursuing or considering auto mechanic training , developing your communication and customer interaction skills should be part of your focus. When most people think of an Automotive Service Technician (AST), they picture someone working under the hood of a car. This builds trust.

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The gender divides in automotive

Auto Service World

A recent study has found a stark gender divide in attitudes towards careers in the automotive industry. Almost two-thirds (62 per cent) of women reported feeling uncomfortable visiting a garage alone, raising concerns about both workplace culture and customer service.

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20th Anniversary Reflections: What We’ve Learned About the Automotive Industry Over the Years

Automotive Training Centre

As ATC Montreal celebrates its 20th anniversary, we reflect on the lessons we’ve learned about the automotive industry. Technological Advancements Have Redefined the Automotive Industry One of the most significant transformations we’ve observed is the rapid pace of technological advancement.

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A 2025 Guide to Auto Parts Dropshipping for Automotive Grads

Automotive Training Centre

If youre passionate about the automotive industry and eager to explore auto parts entrepreneurial opportunities, dropshipping auto parts in 2025 could be the venture for you. This knowledge of inventory management, parts compatibility, and customer service will set you apart from competitors who may lack this expertise.

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Leveraging Technology for Customer Service After Auto Mechanic School

Automotive Training Centre

Mastering technical skills is just the beginning if you’re pursuing a career in the automotive industry through auto mechanic school. Today’s auto shops thrive on exceptional customer service, where clients expect expert repairs and a smooth, tech-enhanced experience.

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The Art of Upselling: Why This Skill is Essential After Automotive Mechanic Training

Automotive Training Centre

What Is Upselling in Automotive Service? In a repair shop, upselling refers to recommending additional services or products that go beyond what the customer originally requested, but that are relevant, helpful, and often necessary. Many students enter the field thinking their work will be strictly behind the scenes.

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Job Search Guide: Become a Customer Service Rep After Dispatch Training

Automotive Training Centre

Dispatch training opens many career opportunities, including becoming a customer service representative. If you enjoy problem-solving and interacting with customers, this could perfectly fit your skillset. If you received feedback on clear communication with customers or co-workers, highlight that, too.