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Megan Dineff: Caring for Customers

Tomorrow's Technician

The automotive repair industry is changing quickly, and staying ahead means constantly adapting to new technology, evolving customer expectations, and the rise of EVs and hybrids. Megan Dineff, general manager of Ervine’s Auto Repair and Grand Rapids Hybrid & EV, knows firsthand what it takes to keep a shop on the cutting edge.

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Do You Have a Hiring Blind-Spot?

DRIVE

Overcoming Staffing Challenges in the Automotive Repair Industry Running an automotive repair shop comes with its share of challenges, but one of the most critical is finding and retaining skilled technicians. Overcoming hiring challenges in the automotive repair industry requires a multi-faceted approach.

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NAPA Recognizes April Mentorship Award Candidates

Brake & Front End

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. It may be the glue that gets these new people to stick with a career in the automotive industry.

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Commentary: Scaling for the Future

Auto Service World

Invest in technology, such as automotive repair software, to streamline scheduling, invoicing, and diagnostics. Leverage social media platforms to engage with your audience and run targeted advertising campaigns. Develop standard operating procedures to ensure consistency in service delivery.

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Cut the Clutter: Boost Efficiency with Standardization and Clear Communication in Reconditioning

AutoSuccess

Streamlined Communication: The Key to Speed In automotive repair, communication is king. Emails, text messages and even social media updates occur at lightning speed. In dealerships, this means approvals for repairs, customer updates and internal communication should follow suit.

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NAPA Recognizes June Mentorship Award Candidates

Brake & Front End

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is recognizing and celebrating the vital role of mentorship in the automotive service industry. Because the person matters more than the profession, Whippo doesn’t limit his mentorship to only automotive students.

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Streamlining Auto Shop Efficiency and Productivity: Tips to Drive Success

Automotive Management Network

With rising customer expectations, increasing competition, and ongoing automotive technology improvements, auto repair professionals must find ways to streamline operations. Investing in ongoing training ensures your team stays up-to-date with the latest automotive technologies and repair techniques.