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The Importance of Effective Collaboration for Service Advisor Training Students


The role of a service advisor is primarily customer-facing. With that said, service advisors in auto body shops or dealerships are also responsible for overseeing workflow in these businesses, meaning they’ll constantly interact with technicians, mechanics, and other employees in the workshop.

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The Customer Concern Service Advisors Need to Address

Institute for Automotive Business Excellence

Service advisors are an important part of our automotive businesses, especially when it comes to addressing the needs and concerns of each customer. So how do we (service advisors, owners, front counter workers, etc.) I believe the most important tool for advisors is to instill VALUE into each and every repair.


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4 Best Practices for Processing Payments After Service Advisor Training

Automotive Training Centre

The role of an automotive service advisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. In essence, service advisors ensure customer satisfaction while driving the business’s revenue through service and sales.

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Elite Fly with the Eagles Event, Includes Tour to Jasper Factory Plant, Sept 25, 2023.


In addition, JASPER customers receive $200 off course registration - utilize your co-op funds as well! Come with us to tour the plants on September 25th, and then get three incredible days of training from September 26th-28th.

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STELLA AI Announces Integration with myKaarma


Stella manages data input and operational processes just like a seasoned service advisor utilizing conversational AI. This empowers dealerships with the myKaarma product to provide an elevated level of customer service and operational efficiency, benefitting both customers and dealers alike.

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Rev Up Your Marketing With the Video Advantage | Expanded Edition

Shop Marketing Pros

Real-Life Examples: Discover how other top auto repair shops are utilizing video content effectively, giving you a blueprint for what works. Practical Skills: This isn’t just theory. You’ll get hands-on experience creating your own videos within a real auto repair shop environment, guided by our experts.

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Not Sure Where to Start with Digital Vehicle Inspection Software?


This blog is made for automotive professionals — mechanics, shop owners, and service advisors — navigating the transition from traditional paper inspections to utilizing cutting-edge digital vehicle inspection software. The amount of people paying for digital tools that are then never utilized is staggering.