Automotive Training Centre

SEPTEMBER 20, 2023

At the same time, clients might call in to request shipment updates or even modify service needs. As the point of contact between multiple stakeholders, the customer service rep must keep everyone aligned and informed to prevent minor misunderstandings from escalating into larger issues. Contact ATC Montreal for more information.

Customer Service 247

Customer Service Transportation Auto Mechanic Training Management 247

Automotive Training Centre

FEBRUARY 2, 2024

You’ll need to be able to match customer requests with the right parts quickly and accurately to ensure their satisfaction. Your auto parts training will have prepared you to navigate software systems easily, ensuring you can quickly access the information you need. Contact ATC Surrey for more information!

Troubleshooting 217

Troubleshooting Automotive Auto Mechanic Training Mechanic 217

AutoShopOwner

FEBRUARY 7, 2024

STAY INFORMED ABOUT TAX LAW CHANGES Tax laws are ever-changing and it is your responsibility to stay informed on these changes, as they can make a significant difference. You can also reach out to your tax preparer or accountant for more information on these changes and the potential impacts on your taxes.

Software 130

Software Banking Education Management 130

C and C Automotive

OCTOBER 10, 2023

A pre-purchase inspection by a reputable auto repair shop is a crucial step in the process, allowing buyers to make confident and informed decisions. Any identified issues can be used as leverage to discuss the purchase price or request repairs from the seller.

Vehicle 97

Vehicle Car Used Cars Auto Repair Shop 97

Brake & Front End

APRIL 25, 2024

The bottleneck for performing alignment checks can be your alignment equipment and service information. These repair orders might just request an alignment with no symptoms reported. If they do not divulge the reason for the alignment, write “customer request alignment.” The most efficient alignment check is the most profitable.

Service Advisor 130

Service Advisor Vehicle Electronics Software 130

Tire Review Magazine

FEBRUARY 15, 2024

SpA obtained a place in the Climate A list 2023 compiled by the CDP, the international non-profit organization that gathers, disseminates and promotes information on environmental questions. For the sixth consecutive year running, Pirelli and C.

IT 45

IT 45

AutoSuccess

FEBRUARY 23, 2024

Dealers interested in experiencing the transformative power of this partnership can learn more by visiting mykaarma.com and requesting a demo. For more information, visit www.mykaarma.com. The post MyKaarma, Logitrac Partner to Improve the Service Experience appeared first on AutoSuccessOnline.

Service Advisor 52

Service Advisor Management Vehicle Automotive 52

FastTrak Auto Shop Management Systems

JULY 26, 2023

The objective is to get the information on any additional repairs needed to the service advisor so they can obtain approval from the customer and any needed parts can be purchased as soon as possible. The technician can start on the initial repairs requested by the customer.

Automotive Repair 52

Automotive Repair Vehicle Repair Automotive Vehicle 52

Scotty's Automotive Services

SEPTEMBER 10, 2023

Buying a car is a significant investment, and making an informed decision is crucial. If the inspection reveals issues, you can use this information to negotiate a lower purchase price or request the seller to address the identified concerns. This empowers you to make a more favorable deal and potentially save money.

Car 52

Car Education Automotive Services Vehicle 52

AutoSuccess

MAY 3, 2024

But there’s nuance to all of it, and we have to be willing to differentiate between fact and fiction in order to have an honest and informed conversation about one of the most hot-button issues of our time. Conversational AI employs natural language processing (NLP) to understand and respond to a customer’s request.

Entertainment 52

Entertainment Customer Service Retail Utilities 52

The Mechanic Doctor

NOVEMBER 6, 2023

VINs also establish ownership of vehicles by providing information about where they were made and when they were sold at dealerships across America. To avoid buying stolen cars, always request your dealer or private seller to provide proof of ownership documents before purchasing from them.

Vehicle 52

Vehicle IT Mechanic Repaints 52

Shop Marketing Pros

OCTOBER 25, 2023

The need for comprehensive documentation and information sharing (00:03:13) Importance of documenting policies, procedures, passwords, legal and financial information to enable others to manage the business in case of emergencies.

Auto Repair 130

Auto Repair Insurance Management IT 130

Tomorrow's Technician

APRIL 1, 2024

In 1983, responding to customer requests, Henthorn introduced BendPak’s first four-post lift and entered the vehicle lift market. The blog will be updated with service information when available. Two years later, QMA introduced a hydraulic tubing bender for muffler shops, and Henthorn was inspired to change the company name to match.

Manufacturing 130

Manufacturing Hydraulics Management Automotive Services 130

Brake & Front End

APRIL 1, 2024

In 1983, responding to customer requests, Henthorn introduced BendPak’s first four-post lift and entered the vehicle lift market. The blog will be updated with service information when available. Two years later, QMA introduced a hydraulic tubing bender for muffler shops, and Henthorn was inspired to change the company name to match.

Manufacturing 130

Manufacturing Hydraulics Management Automotive Services 130

Eastwood

FEBRUARY 19, 2024

We live in a time when so much information is available to us instantly on request and for free. But easy access to information is no substitute for true knowledge or experience. Between YouTube, Wikipedia, and Chat GPT, it’s easy to feel confident about knowing a lot about, well, a lot.

Vocational School 52

Vocational School Education Engineering Automotive 52

Eastwood

FEBRUARY 19, 2024

We live in a time when so much information is available to us instantly on request and for free. But easy access to information is no substitute for true knowledge or experience. Between YouTube, Wikipedia, and Chat GPT, it’s easy to feel confident about knowing a lot about, well, a lot.

Vocational School 52

Vocational School Education Engineering Automotive 52

AutoSuccess

OCTOBER 27, 2023

Once they silently gain access to an employee’s email account, they gather information on organizational roles, approval chains and vendors to create a more realistic scam and maximize the impact of their fraud. Their goal is to defraud the company into transferring money to the criminal. How big of a problem is this?

Education 98

Education IT 98

Tomorrow's Technician

NOVEMBER 21, 2023

The first major foray into the connected future took place in 1998 with “BMW Telematics” and the introduction of the BMW Assist package comprising concierge services, traffic information and intelligent emergency call. BMW claimed that if your airbags went off, your call would be placed first in line when connecting to the police.

IT 130

IT Software Vehicle Insurance 130

AutoSuccess

NOVEMBER 10, 2023

Prompting the generative AI tool, such as ChatGPT or Bard, with a request to turn your content into a social media post can turn this: Here is a small sample at some of our NEW stock we have at Home Town Auto Dealer! The more you prompt the tool with information, the more targeted your responses will be.

Media 40

Media Management IT Vehicle 40

Brake & Front End

SEPTEMBER 29, 2023

Just writing a ticket for a brake job or suspension repair because the customer requested it can lead to a comeback and an unsatisfied customer. Trying to show your in-depth knowledge will only get you less information. henever a customer comes to your shop for any brake repair, you need to know why they are there in the first place.

Brake Repair 130

Brake Repair Vehicle Technical Service Advisor 130

AutoSuccess

FEBRUARY 3, 2024

Car shoppers have high expectations that dealers will present the requested information. In addition, only 29% of respondents indicated that their selling dealer included options for similar vehicles when responding to their online inquiries,” said Alexi Venneri, DAS Technology co-founder and CEO.

Electric Vehicles 52

Electric Vehicles Vehicle Management Automobile 52

AutoSuccess

SEPTEMBER 28, 2023

now includes a popup alert informing the driver if the load requires an enclosed trailer, contains any inoperable vehicles, or necessitates special instructions required by the shipper. For more information, visit www.autosled.com. Large transport companies with multiple drivers will greatly benefit from these process improvements.

Transportation 52

Transportation Vehicle Retail Automotive 52

Virginia Tire & Auto

OCTOBER 28, 2022

Email to hr@vatire.com with the subject line “Automotive Scholarship Application Information” and attach all requested files. For more information on the scholarship and application, please visit [link]. Submissions are due by 5 p.m. ET on March 31, 2023. Recipients will be notified by April 30, 2023.

Automotive 40

Automotive Automotive Service Excellence Automotive Repair ASE 40

AutoSuccess

APRIL 1, 2024

In 1983, responding to customer requests, Henthorn introduced BendPak’s first four-post lift and entered the vehicle lift market. The blog will be updated with service information when available. Two years later, QMA introduced a hydraulic tubing bender for muffler shops, and Henthorn was inspired to change the company name to match.

Manufacturing 52

Manufacturing Hydraulics Management Automotive Services 52

AutoFix

SEPTEMBER 19, 2023

Instead, it’s about finding a solution-oriented approach to problems or requests. By educating them on the problem and the solution, you’re empowering them to make informed decisions. The Importance of Saying “Yes” Saying “yes” to customers doesn’t necessarily mean agreeing to all their demands.

Auto Repair 40

Auto Repair Customer Service Auto Repair Shop Education 40

Autoflow

JUNE 6, 2023

By providing customers with accurate and timely information, you become a helpful part of their day, not another annoying phone call. All this convenience makes them more open to providing a glowing review (which you have requested in a quick follow-up text!). If they want more details, they can easily read them at their leisure.

Automotive 52

Automotive IT Auto Repair Auto Repair Shop 52

Driver's Edge

SEPTEMBER 18, 2023

Then, you can make an informed decision and take the guesswork out of choosing the right mechanic for your needs. They’ll also clearly explain the necessary repairs, empowering you to make informed decisions about your vehicle's maintenance. It's about establishing long-term trust.

Mechanic 52

Mechanic ASE Customer Service Vehicle 52

AutoFix

AUGUST 24, 2023

Lack of communication occurs when people fail to exchange enough information to make informed decisions and effectively collaborate. Also, update your employee handbook and job description with that information. Platforms like Slack and Microsoft Teams are excellent for sharing information.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Software Troubleshooting 52

CATI

AUGUST 24, 2023

Mastery of dent repair is crucial, as it’s a frequent request you’ll get from clients. Contact CATI for more information. Paint Touch-ups and Refinishings Scratches, chips, and scuffs are the usual culprits that tarnish the gleaming finish of a vehicle. Are you looking for a world-class auto body college ?

Repaints 52

Repaints Body Repair Vehicle Car 52

Repair Shop Websites

SEPTEMBER 26, 2023

If you’d like more detailed information, please read our blog “ What Is the Local Pack and Why Does It Matter for Auto Repair Shops? ”. For more information, see our blog “ How Google Reviews Win You Business ”. We’ve said it for years – be sure that you are consistently requesting reviews from happy customers!

Auto Repair Shop 59

Auto Repair Shop Auto Repair Auto Repair Services Brake Repair 59

The Mechanic Doctor

OCTOBER 17, 2023

It’s vital to get the contact and insurance information of all parties involved. Request thorough documentation. Always consult with a trusted mechanic or insurance agent to make an informed decision. Document the scene carefully. This includes taking photos of the vehicles, any visible injuries, and the surrounding area.

Insurance 52

Insurance Car Consulting Mechanic 52

Institute for Automotive Business Excellence

SEPTEMBER 29, 2022

For some time now, Google has been categorizing this information and then in turn, highlighting it in an effort to “help” new visitors. Do you know if this labeling correctly reflects the type of information your very best customer is looking for, and will move them to do business with you?

Auto Repair 52

Auto Repair Auto Repair Shop Utilities Engineering 52

The Mechanic Doctor

NOVEMBER 17, 2023

Here are the seven most important questions to ask when hiring a mechanic, complete with descriptions and reasons for each, to help you make an informed decision. Description: Request references or access to reviews from previous customers. Are You Certified and Specialized in Specific Car Brands or Models?

Mechanic 52

Mechanic Automotive Service Excellence Customer Service Car 52

Hollenshades Auto Service

JUNE 8, 2022

Here is more information about the aging and cracking in tires, what you can do to prevent this wear, and how to get help. Call 410-828-5750 or request an appointment online today. What are the Cracks in Tires? Contact Us It can be difficult to tell on your own whether the damage is serious enough to be a problem.

IT 40

IT Auto Repair Services Auto Repair Manufacturing 40

Autoflow

SEPTEMBER 26, 2023

Profitability – When you know how long each repair should take, you can slip in last-minute requests. Having an automotive labor times guide in your arsenal empowers you to inform your customers more accurately. Avoid awkward conversations by getting the labor rate right the first time.

Automotive 83

Automotive Auto Repair Insurance Auto Repair Shop 83

Eastwood

OCTOBER 9, 2023

At the very least, request a bill of sale from the seller that states their name and address (and validate this information), the vehicle ID number and a statement that the vehicle is being sold in good faith without a title. You may also be able to start the process of requesting a lost title with this document.

Car 52

Car Vehicle Insurance IT 52

AutoSuccess

DECEMBER 11, 2023

The ability to respond swiftly to these requests is a critical factor in securing a sale. Dealers looking for more information can visit Cars Commerce or reach out to their Cars Commerce rep. Vehicle Inquiry Responsiveness: In a competitive industry, the speed of response to customer inquiries can significantly impact sales.

Finance 52

Finance Retail Customer Service Automotive 52