Auto Service World
JULY 3, 2025
Training: A missed opportunity The survey also asked whether ASPs take management and technical training seriously. This article originally appeared in the June issue of CARS magazine The post <span style=color:#ff0000>From the Magazine:</span> Under Pressure appeared first on Auto Service World.
Auto Service World
NOVEMBER 14, 2024
I often see business owners who are amazing technical people, but they fall into the trap of working with so-called ‘experts’ who ignore the human element and are themselves experts in the process of business, not people. This article originally appeared in the October issue of CARS magazine.
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Auto Service World
JUNE 13, 2025
A significant part of this support has traditionally been offering technical training for technicians. If jobbers want to provide true value to their customers, investing in advisor training is just as essential — if not more so — than technical training. Why train service advisors? Service advisors are the face of the business.
Auto Service World
APRIL 23, 2025
This early passion took him to a technical vocational high school and an apprenticeship, which led to Kuczynski becoming a licensed heavy equipment mechanic. Ive always been an automotive enthusiast. Ive always liked cars. So that started really early, he said. I started repairing cars before I could drive. Innovation is the driving force.
Auto Service World
MARCH 25, 2025
Starting and running a mobile business requires more than just technical expertise. However, the most important asset in this business from what I have found is your reputation. Your name and the quality of your work will define your success. You must also be driven to continuously improve, honing your skills every day.
Auto Service World
OCTOBER 9, 2024
Most lack technical skill and most have never worked inside a shop.” They don’t have a brick-and-mortar presence with staff and technical support (overhead). So when the shop calls or a customer walks in looking for advice, the counter pro is ready to serve. Reps are thing of past,” one observed.
Auto Service World
OCTOBER 18, 2024
This is why collaborating with your vendor or technical team is key; rather than abandoning the system, work together to refine data inputs and objectives, ensuring the AI evolves to better meet your business needs. If an AI system is delivering irrelevant or outdated insights, it’s a signal to reassess why it’s not working.
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