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The survey was sent to the readers of CARS , this magazines sister publication. Shops are facing customers with many questions about their financial future, ranging from geopolitical factors to increased cost of living to higher new and used vehicle prices. New vehicle prices are expected to rise. He is priceless.
CARS magazine wrapped 2024 by handing out its prestigious Shop of the Year Award to Maidens Family Auto Care. Go here to sign up for all our magazines or pick your favourite one. Go here to sign up for all our magazines or pick your favourite one. Learn about all the ways they connect with their customers and their community.
It is the shops responsibility to ensure the vehicle is safe upon return to the client. The post <span style=color:#ff0000>From the Magazine:</span> Delivering value appeared first on Auto Service World. Value is about more than cost its about quality, expertise and trust.
Consider the increasing prevalence of electric and hybrid vehicles. They can assist in setting up and optimizing these tools, allowing you to focus on what you do best: Repairing vehicles and serving your customers. But is this the best approach? However, implementing and maintaining these technologies can be challenging.
Why time matters in inspections Vehicle inspections are the foundation of every repair order. Technicians should spend 35 to 45 minutes carefully inspecting each vehicle. When a technician has the time to inspect all components, catch wear and tear and identify problems early, it ensures the vehicle is in optimal condition.
Today, they grapple with increasingly complex vehicle systems, the growing expectations of informed (and sometimes misinformed) customers and the pressure to continuously upskill. As the technological and customer service landscape evolves, so too do their roles. It’s a roller coaster of emotions. Super highs and super lows.
One recent example: A woman had been through family tragedy but needed a couple thousand dollars worth of work on her vehicle. More than a trusted destination for auto repairs, their shop is a testament to the strength of family values, customer dedication and community involvement. Weve lived on both sides of it, Craig explained.
Just as regular car maintenance keeps vehicles running smoothly, consistent self-care keeps you performing at your best. Why prioritizing your health is more important than you think Running a garage and working in one is no easy task. Its physically demanding, mentally exhausting and often leaves little time for personal well-being.
” With new vehicle supply severely constrained, inflation driving up prices and interest rates making vehicle financing less accessible, consumers held on to their cars longer. As disposable income shrinks and vehicle kilometres travelled decrease, many consumers are deferring or avoiding repairs.
Similarly, a sudden drop in used car prices from post-COVID highs resulted in many vehicles not being repaired. For instance, as vehicles become more complex, the cost of repairing crash parts with all the added sensors and technology might lead to higher total loss ratios as these cars depreciate.
“ Career path Kuczynskis interest in cars and vehicle repair started at a young age. Despite his love of being a technician and working under the hood of vehicles, Kuczynski felt a pull towards the business side of the industry. As a technician, I could repair one vehicle at a time, he said. Ive always liked cars.
The latest issue of CARS magazine is here and it features the annual Executive Outlook , featuring 10 leading experts in the mechanical repair sector sharing their thoughts on how the industry can navigate the uncertain time ahead. Indeed, its becoming prohibitively troublesome to replace your vehicle these days.
Historically, the automotive service industry demonstrates an inverse relationship with economic conditions: In prosperous times, new vehicle sales increase, reducing the average vehicle age and lease/finance turnovers, which dampens service revenue growth. However, this cycle has been atypical. For example, Monro, Inc., reported a 6.4
Not only do we need to adapt to the changes in vehicle technology on a yearly basis, we also need to change the way we attract new clients and retain current clients. Our ideal client is happy to pay us to maintain and repair their vehicle to the best of our ability. In good times and bad, you need to be marketing.
From rising grocery prices to the increased cost of consumer goods, household budgets have become strained, directly affecting the demand for vehicle maintenance and repairs. This shift directly challenges the mechanical aftermarket, as new vehicle sales gain momentum and potentially slow the increasing average age of vehicles in service.
This makes sense — after all, skilled technicians are becoming harder to find, and without proper training, they won’t be able to repair vehicles effectively. A well-trained advisor cultivates a loyal customer base, leading to clients who trust their shop so much that they drop off their keys and say, “No need to call — just fix my vehicle.”
If you’re a jobber looking to electrify your delivery vehicles or are a shop that wants to help fleet customers make the jump to electrification, here’s a guide to making it happen The post <span style=color:#ff0000>From the Magazine:</span> Fleet electrification appeared first on Auto Service World.
I have not had one unhappy mobile repair customer nor have any vehicle I have installed a security system for been stolen. Trade school was a thriving environment for me, and I took every opportunity to support my peers by offering tutoring sessions and sharing knowledge from my hands-on experience. We are in the service industry.
The latest issue of EV World explores what it’s like to integrate electric vehicle services into your existing shop. This is a digital-only publication — that means no print version — so head here and read the full magazine! And there is more as always — check out our news and By the Numbers sections.
James Carter is one of the foremost experts on electric vehicles and automotive in general. The post <span style=color:#ff0000>From the Magazine:</span> The developing EV market appeared first on Auto Service World.
Inside you will find the cover feature looking at what the Canadian electric vehicle landscape currently looks like. Third-quarter data showed an even bigger surge in EVs as new vehicle registrations. Remember, its a digital only magazine, so read it today ! These drawbacks could deter potential buyers.
Historically, the automotive aftermarket demonstrates an inverse relationship with economic conditions: In prosperous times, new vehicle sales increase, reducing the average vehicle age and lease/finance turnovers, which dampens aftermarket service revenue growth. However, this cycle has been atypical. For example, Monro, Inc.,
Just like vehicle technology changes every year, so do the way clients interact with us and the way employees want to be treated. Just like vehicle technology changes every year, so do the way clients interact with us and the way employees want to be treated. At times, I hated my business.
The urgency behind the call revolved around ensuring vehicle safety, maintaining vehicle performance and boosting a shop’s bottom line. These advancements are crucial because maintaining proper tire air pressure is directly linked to vehicle handling and braking performance,” said Leduc.
The Automotive Industries Association of Canada’s latest Consumer Behaviour Series report, Canadian vehicle owner’s attitudes towards maintenance and repair , found that the most ignored maintenance item was related to engine oil with 25 per cent of respondents saying they let oil changes, flushes and checks slide.
As preferences and trends change around electric vehicles, the latest issue of EV World speaks to some of the biggest automakers to find out how theyre navigating the path forward. And with those incentives gone and tariffs in place, columnist David Mayers looks at what that means for the market and its momentum.
Shops employing strategic management techniques have been able to thrive, even amid macroeconomic challenges that impacted OEM vehicle sales like supply chain disruptions, inflation and rising interest rates. With over a decade at the helm, I’ve navigated the challenges of owning and operating an auto parts business.
CARS magazine is proud to announce that Maidens Family Auto Care in Barrie, Ontario, is the winner of this years prestigious Shop of the Year Award, sponsored by Milwaukee Tool. This is just the announcement of the win stay tuned for the full print feature in the December issue of CARS magazine. They had to learn to trust us.
I enjoy learning about new technology in vehicles, the new EV vehicles [are] exciting,” one respondent wrote when given the opportunity to explain their answer. Sometimes, the customer doesn’t even know the type of vehicle they’re driving. Many pointed to the lack of information provided about the vehicle being worked on.
” Challenges around managing large inventories, complex supply networks and vehicle fitment data have historically constrained companies, as analyzing such vast amounts of data often exceeds the capacity of even large organizations. It’s no surprise. It’s much like training an employee.
Standalone legislation would establish that consumers own their vehicle data, allowing them complete control and free will as to where they take their vehicle for maintenance and repair. Although these bills make headway in addressing repair rights, they do not include a specific carve-out for vehicles.
View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) Then NFL broadcaster Erin Andrews took to the stage for a fireside-style chat to discuss her career and being a woman in a male-dominated field. It may also impact leisure travel and how vehicles are used in general.
Now, as companies revisit their strategies, CARS magazine spoke with leaders in the auto care sector to review what DEI actually is, what its supposed to be and what it means to this industry. Diversity, equity and inclusion initiatives across all sectors have come under fire in recent times. In good times and bad, never stop marketing.
Tire manufacturers are always trying to find ways to upgrade previous versions of their tires to fit evolving consumer preferences and vehicle types. Consumer preferences, technology advancements and vehicle types present new opportunities for manufacturers in the all-season segment. Take the all-season tire segment, for example.
Tire manufacturers are always trying to find ways to upgrade previous versions of their tires to fit evolving consumer preferences and vehicle types. Consumer preferences, technology advancements and vehicle types present new opportunities for manufacturers in the all-season segment. Take the all-season tire segment, for example.
Here’s what they’ve learned during the experience — and what they find customers are learning along the way Despite all the noise, the negative talk, the pullback from automakers and global trends, Canadians are still turning out to buy electric vehicles. per cent of all new vehicle registrations, while plug-in hybrids were another 3.5
Technicians were whisked away for sessions, some day-long, on the latest challenges theyll face under the hood, as well as training for ADAS and electric vehicles. Whats probably the biggest annual training event for the automotive aftermarket wrapped up its 2025 show with more than 3,500 attendees.
In January 2025, Transport Canada announced the pause of the Incentives for Zero-Emission Vehicles (iZEV) Program due to the exhaustion of available funds. Since its inception in 2019, the iZEV Program has been instrumental in promoting EV adoption by offering rebates of up to $5,000 for eligible vehicles. per cent in 2019 to 11.7
The unique architecture of electric vehicles, particularly their high-voltage systems and battery packs, requires a specialized approach to maintenance and repair. Auto shops must prioritize electric vehicle lift safety, as traditional repair techniques can pose risks when applied to EVs.
View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) The agenda covered off other key industry issues. Advancements in technology, such as artificial intelligence, connected vehicles and other innovations poised to reshape the future of the aftermarket, were also highlighted.
The unique architecture of electric vehicles, particularly their high-voltage systems and battery packs, requires a specialized approach to maintenance and repair. Auto shops must prioritize electric vehicle lift safety, as traditional repair techniques can pose risks when applied to EVs.
Company leaders noted that the show was back to pre-pandemic participation from vendors as both the Coliseum and Agridome facilities were packed with the latest in parts, technology, vehicle accessories and tool companies.
When it comes to electric vehicles, we can’t ignore the crucial role of the electric vehicle HVAC system. We’ve seen a significant shift from internal combustion engine vehicles to electric ones, and with this change comes a whole new approach to keeping passengers comfortable while maximizing energy efficiency.
“Including the larger rim sizes on many of these vehicles provides a driving experience tailored to today’s most premium enthusiasts.” The post Goodyear Launches Eagle F1 Asymmetric 6 Tire for High-Performance Vehicles appeared first on Tire Review Magazine. and Canada.
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