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Erin Vaughan is the owner of Kinetic Auto Service in Regina This article originally appeared in the December 2024 issue of CARS magazine. The post <span style=color:#ff0000>From the Magazine:</span> Acquisition or fresh start? Both options have pros and cons, it just depends on your time and finances.
CARS magazine wrapped 2024 by handing out its prestigious Shop of the Year Award to Maidens Family Auto Care. Go here to sign up for all our magazines or pick your favourite one. Go here to sign up for all our magazines or pick your favourite one. Learn about all the ways they connect with their customers and their community.
Zakari Krieger is the Fix Network, Canadian vice president of Prime CarCare, responsible for the Canadian retail business, encompassing the Speedy Auto Service and Novus Auto Glass business lines This article originally appeared in the December 2024 issue of CARS magazine. A great customer experience goes beyond the repair itself.
This article originally appeared in the October issue of CARS magazine. The post <span style=color:#ff0000>From the Magazine:</span> The trouble of doing everything yourself appeared first on Auto Service World. But is this the best approach? However, implementing and maintaining these technologies can be challenging.
This article originally appeared in the April issue of CARS magazine The post <span style=color:#ff0000>From the Magazine:</span> Taking care of the aches and pains appeared first on Auto Service World. Why prioritizing your health is more important than you think Running a garage and working in one is no easy task.
One key takeaway was the need for shops to dedicate time not just to the inspection itself but to crafting clear, customer-friendly descriptions of the results. Technicians and advisors may feel pressured to rush through inspections. Why time matters in inspections Vehicle inspections are the foundation of every repair order.
Unfortunately, many jobbers ours included were not equipped to adapt to this level of change, lacking the necessary technology, talent and succession planning to respond effectively. Over the course of just three years, it became nearly impossible for us to compete in the import parts segment. In fact, in both Canada and the U.S.,
More than a trusted destination for auto repairs, their shop is a testament to the strength of family values, customer dedication and community involvement. Through outreach, sponsorships and a warm, personal approach, Craig and Heather have built a business thats as much about connecting with people as it is about keeping cars on the road.
From his early days as a heavy equipment mechanic to his current role as president and CEO of Mister Transmission, Kuczynski has always been driven by a love for the automotive world and desire to see the industry and the people working in it grow and succeed. “ Customer satisfaction should be at the heart of everything you do.
This article originally appeared in the January 2025 issue of Jobber News The post <span style=color:#ff0000>From the Magazine:</span> Collision repair at a crossroads appeared first on Auto Service World. Similarly, advanced driver assistance systems (ADAS) may reduce overall collisions another hit to dollars generated.
The latest issue of CARS magazine is here and it features the annual Executive Outlook , featuring 10 leading experts in the mechanical repair sector sharing their thoughts on how the industry can navigate the uncertain time ahead. The post Planning for the uncertainty ahead in CARS magazine appeared first on Auto Service World.
This article originally appeared in the April issue of CARS magazine The post <span style=color:#ff0000>From the Magazine:</span> Ironing out your marketing strategy appeared first on Auto Service World. In good times and bad, you need to be marketing. First, you need to know who your ideal client is.
The evolution of industry challenges Before this recent downturn, the industry was already grappling with inflationary cost pressures, labour shortages and shrinking profitability. Rising input costs made it increasingly difficult for shops to pass on expenses to consumers, as pricing elasticity became more constrained.
Zakari Krieger is the Fix Network, Canadian vice president of Prime CarCare, responsible for the Canadian retail business, encompassing the Speedy Auto Service and Novus Auto Glass business lines This article originally appeared in the October issue of CARS magazine.
As consumer confidence waned, many found it difficult to bear the costs of non-discretionary vehicle maintenance. Publicly traded companies in the service sector mirrored these struggles. For example, Monro, Inc., one of the largest aftermarket service chains in the U.S., reported a 6.4 For example, Monro, Inc., reported a 6.4 Although the U.S.
Trade school was a thriving environment for me, and I took every opportunity to support my peers by offering tutoring sessions and sharing knowledge from my hands-on experience. After all, being a great mechanic means pushing yourself to continuously improve and thats only possible when you have strong competition. We are in the service industry.
The 80/20 rule may sound like a great rule of thumb but it can put distributors in a precarious business situation The post <span style=color:#ff0000>From the Magazine:</span> Going beyond the transaction appeared first on Auto Service World.
If you’re a jobber looking to electrify your delivery vehicles or are a shop that wants to help fleet customers make the jump to electrification, here’s a guide to making it happen The post <span style=color:#ff0000>From the Magazine:</span> Fleet electrification appeared first on Auto Service World.
It may be summer but you can’t ignore preparing for the upcoming seasons and what they may — or may not — bring The post <span style=color:#ff0000>From the Magazine:</span> Planning for the unexpected slowdown appeared first on Auto Service World.
Build your shop business to run the way you want it to run but dont let it run you In this months column, Id like to address a comment that was made in the October issue of CARS regarding my advice on how to run a shop. Im not here to tell anyone what they must do in their business; you started your business because you wanted to do it your way.
Hear from women in the trade — from shop owners to techs — who talk about the stigma, what’s changed and how they’re helping promote women in the industry The post <span style=color:#ff0000>From the Magazine:</span> Room for growth appeared first on Auto Service World.
Through three generations of family leadership until, fresh out of university, I assumed leadership, acquired the business and eventually divested it. With over a decade at the helm, I’ve navigated the challenges of owning and operating an auto parts business. Running and owning the business made me aware of just how tough it is for my peers.
As consumer confidence waned, many found it difficult to bear the costs of non-discretionary vehicle maintenance. Publicly traded companies in the aftermarket sector mirrored these struggles. For example, Monro, Inc., one of the largest aftermarket service chains in the U.S., reported a 6.4 Although the U.S. Although the U.S. While the U.S.
The Automotive Industries Association of Canada’s latest Consumer Behaviour Series report, Canadian vehicle owner’s attitudes towards maintenance and repair , found that the most ignored maintenance item was related to engine oil with 25 per cent of respondents saying they let oil changes, flushes and checks slide.
The goal here is to tap into the wealth of insights that can help jobbers drive operational improvements and enhance customer satisfaction. In essence, the act of listening to front-line staff is a powerful tool for continuous improvement. It fosters a culture of inclusivity and respect, one where employees feel their contributions matter.
Regarding recruitment and retention, given the competitive nature of the automotive aftermarket and parts distribution, we proactively focused on retaining our staff and recruiting individuals who fit the business culture and could deliver for the business and its clients.
This article originally appeared in the December 2024 issue of CARS magazine. The post <span style=color:#ff0000>From the Magazine:</span> Taking a pause appeared first on Auto Service World. Focus on Your Culture This is the heartbeat of your shop. One of the biggest mistakes an owner can make is be money driven.
“The more sophisticated our TPMS systems are, the safer our roads become.” Scot Holloway, CEO of Bartec, said that although the introduction of TPMS presented significant challenges to tire service companies, it is vital that shops do what they can to maximize their return on investment. “If Instead, he says it’s a combination of factors.
But what you do need is an all-round business plan that includes how to implement AI to achieve your goals Over the past few years, the buzz around artificial intelligence (AI) has become hard to ignore, especially in the automotive industry. It’s no surprise. It’s much like training an employee.
This is a digital-only publication — that means no print version — so head here and read the full magazine! View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) The post Sharing lessons in this issue of EV World appeared first on Auto Service World.
This article originally appeared in the September issue of CARS magazine The post <span style="color:#ff0000">From the Magazine:</span> Does aftermarket e-commerce matter in Canada? A big chunk of that growth came in the COVID years when the physical business hobbled and digital sales skyrocketed.
View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) David Mayers of Environmental Motorworks examines the used electric vehicle market. Remember, its a digital only magazine, so read it today ! These drawbacks could deter potential buyers. And theres more in the issue.
CARS magazine is proud to announce that Maidens Family Auto Care in Barrie, Ontario, is the winner of this years prestigious Shop of the Year Award, sponsored by Milwaukee Tool. This is just the announcement of the win stay tuned for the full print feature in the December issue of CARS magazine. They had to learn to trust us.
This article originally appeared in the November issue of Jobber News The post <span style=color:#ff0000>From the Magazine:</span> The road ahead for right to repair appeared first on Auto Service World. When it comes to achieving standalone right to repair legislation, consumer support is key.
Now, as companies revisit their strategies, CARS magazine spoke with leaders in the auto care sector to review what DEI actually is, what its supposed to be and what it means to this industry. Diversity, equity and inclusion initiatives across all sectors have come under fire in recent times.
View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) HDAP 2025 Trade Show The post HDAP hosts annual trade show appeared first on Auto Service World. Hamilton Discount Auto Parts welcomed hundreds of guests to its annual trade show last week. Check out our highlight reel and photo gallery below.
View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) Then NFL broadcaster Erin Andrews took to the stage for a fireside-style chat to discuss her career and being a woman in a male-dominated field. For those who couldn’t make it or take in everything, here’s a recap of what went down.
View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) Two expos were held the HiTech Tool Expo saw tool exhibitors show off the latest offerings. Whats probably the biggest annual training event for the automotive aftermarket wrapped up its 2025 show with more than 3,500 attendees.
View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) Always evolving, we look at the impact of tariffs on the aftermarket and what industry leaders have to say in this issue. Its the annual profile of the incoming AIA Canada chair in Jobber News. The business environment for jobbers has changed.
View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) The best-in-class presentations were also made — the top four groups of students from the school presented their ideas to improve the aftermarket, which a focus on customer experience.
The post Mercedes-AMG Endorses General Tire’s Grabber AT3 for its G63 SUV appeared first on Tire Review Magazine. Mercedes-AMG (Mercedes) has recommended General Tire ‘s General Grabber AT3 for its G63 SUV , the sports version of the Mercedes-Benz G-Class. The tire performs equally well on gravel, rocky trails, mud, and sand.
The post Turbo Wholesale Tires to introduce 13 new tires to its proprietary brands in 2025 appeared first on Tire Review Magazine. The post Turbo Wholesale Tires to introduce 13 new tires to its proprietary brands in 2025 appeared first on Tire Review Magazine. The new Lexani Quattro Tempo AW.
The post Turbo Wholesale Tires to introduce 13 new tires to its proprietary brands in 2025 appeared first on Tire Review Magazine. The post Turbo Wholesale Tires to introduce 13 new tires to its proprietary brands in 2025 appeared first on Tire Review Magazine. The new Lexani Quattro Tempo AW.
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