Remove Car Remove Customer Service Remove Software
article thumbnail

Auto Parts Training: 5 Essential Skills for Future Shop Owners

Automotive Training Centre

Becoming a successful body shop owner requires a blend of skills that cover everything from inventory management to customer service. Effective inventory management ensures that repairs happen without delay, reducing downtime and keeping customers satisfied. Our auto parts training includes advice about customer service.

article thumbnail

Thousands head to KC for training

Auto Service World

Service advisors had the chance to take classes on topics like customer service and selling strategies. View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) Two expos were held the HiTech Tool Expo saw tool exhibitors show off the latest offerings. Canada, Australia and beyond.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

COMMENTARY: Cost-savings at car dealerships through the right software

Auto Remarketing

The service lane is a natural place to look for efficiencies through software. Automating the scheduling of service also frees up your advisors or keeps you from over-hiring so they can focus on customer service. Also, having a good, easy-to-use software solution can keep the techs at your dealership.

article thumbnail

5 Best Practices for Handling Luxury Vehicles After Auto Mechanic Training

Automotive Training Centre

Whether it’s a specialized lift to avoid damaging underbody panels or non-marring tools for interior components, having the correct equipment on hand ensures you protect both the car and your shops reputation. Prioritize protection when handling luxury cars after auto mechanic training.

article thumbnail

The Service Shift: How Dealerships Are Becoming Full-Fledged Maintenance Hubs

Auto Service World

While car sales have traditionally been their main focus, many dealerships are now evolving into full-service maintenance and repair centers. This shift reflects a broader industry trend shaped by customer expectations, vehicle complexity, and changing profit margins. First, modern vehicles are more complex than ever.

article thumbnail

Road to Success for Auto Shop Owner Series (Part 2 Process)

AutoInc.

In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. A little initial investment in SOPs can save countless hours overall.

article thumbnail

Understanding the Role of Telematics in Automotive Repair After Auto Mechanic School

CATI

As connected cars become more commonplace, telematics technology is increasingly important in automotive repair shops. Enhanced Customer Service Telematics enhances the relationship between repair shops and customers by providing transparent, data-driven insights.