Solera

MAY 4, 2025

These days, says Jenna Smith, Soleras VP of Professional Services, “the digital customer experience is the new showroom. Dealers who seamlessly blend online convenience with personalized service are the ones who will drive success in the future. Conversational AI: Create more natural interactions with automated systems.

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IT Professional Services Finance Customer Service 130

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 96

IT Retail Customer Service Management 96

Miracle Body and Paint

JUNE 29, 2025

When your car is involved in an accident, getting it back on the road safely and efficiently is a top priority. By choosing a certified repair service, like Miracle Body and Paint with its two locations in San Antonio, you can trust that your car is in good hands. One crucial aspect of this process is certified collision repair.

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Collision Repair Car Insurance Body Repair 52

Miracle Body and Paint

JUNE 23, 2025

Our team is dedicated to providing top-notch service. Introduction to Custom Auto Paint Jobs When it comes to making your car truly one-of-a-kind, a custom paint job is an excellent choice. Custom auto paint jobs offer a unique way to personalize your vehicle and enhance its appearance.

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Collision Repair Car Body Repair Insurance 52

AutoSuccess

JUNE 23, 2025

And like many of you who operate multiple rooftops or represent multiple brands, our team also wears another hat within the Babcox Media family — through our sister brand, Professional Carwashing & Detailing. First impressions sell cars Clean vehicles project value. Retention and loyalty A clean car feels good to own.

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Customer Service Media Transportation Vehicle 52

AutoSuccess

MARCH 17, 2025

.; and co-founded Rocky Mtn USSA, a sports marketing/management company specializing in youth baseball leagues, tournaments, apparel and awards; he also co-founded Car Source , a national automotive multi-media advertising company. Im looking forward to this incredible growth opportunity and all thats to come.

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Consulting Management Automobile Customer Service 52

Automotive Training Centre

NOVEMBER 2, 2023

It requires not only a keen eye for detail but also a strategic approach to reaching your target audience and building a loyal customer base. Start by creating a professional website that showcases your services, pricing, and contact information. As an independent auto detailer, the key to success lies in how you market your services.

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Automotive Auto Mechanic Training Car Dealership Auto Repair Shop 306

Auto Profit Masters

SEPTEMBER 8, 2023

According to IBIS World, the United States has about 285 thousand businesses that provide these services. With so many maintenance and repair services locally and throughout the nation, it’s vital to do take the right steps to increase car count at your shop. Here are a few tips on how to achieve this goal more effectively.

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Car Automotive Services Customer Service Media 130

Automotive Training Centre

JUNE 20, 2024

You might also assist with race car preparation and trackside support. How to Find Jobs : Network with local performance shops, attend car shows and racing events, and showcase your passion and knowledge online through forums and social media. You can work on fleet vehicles or manage your work bay within the garage.

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Mechanic Auto Mechanic Training Customer Service Troubleshooting 259

Automotive Training Centre

JANUARY 17, 2024

The key to success in this field is building a solid reputation, leveraging the right marketing strategies, and delivering exceptional service. Are you aiming for individual car owners, small garages, or larger auto body shops? This understanding will help you tailor your services and marketing efforts effectively.

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Auto Body Shop Insurance Auto Mechanic Training Auto Repair Shop 275

Automotive Training Centre

DECEMBER 15, 2023

The pursuit of a career in auto detailing goes beyond washing cars. Whether it’s reviving a classic car’s luster or enhancing a modern vehicle’s showroom shine, auto detailing is about delivering perfection and customer satisfaction. Many detailers start by working at local car washes or detailing shops.

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Vocational School Auto Mechanic Training Education Customer Service 249

Autoshop Solutions

MAY 21, 2025

Grow Your Shop, Connect with Customers Social media isnt just a trendits one of the most powerful tools your auto repair shop can use to connect with customers, handle support, and stand out from the competition. Auto repair customersespecially younger onesarent just looking for a service. That applies to your shop, too.

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Auto Repair Shop Media Auto Repair Automotive 52

RepairPal

MARCH 16, 2023

That’s why it’s essential to not only provide them with quality products and services, but to also go the extra mile to make them feel appreciated and valued. In this article, we’ll explore some ways you can provide exceptional customer service that will leave a lasting impression on your customers.

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Customer Service Media Car Vehicle 52

Brake & Front End

JUNE 4, 2025

Two lucky winners (one car owner and one truck owner) will receive a complete set of premium wheels from top-tier brands: American Racing for cars and Fuel Off-Road for trucks. The promotion highlights the often-overlooked safety concern vehicle wheels and offers drivers a chance to win big.

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Auto Repair Shop Customer Service Automotive Repair Auto Repair 130

Solera

OCTOBER 15, 2024

Your USP is your secret weapon, giving customers a compelling reason to choose your dealership over your competitors. Whether it’s personalized customer service, unique vehicle offerings, or community involvement, carve out a niche that sets you apart from the more prominent players.

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Customer Service Automotive Marketing Auto Market Retail 130

Tomorrow's Technician

JUNE 4, 2025

Two lucky winners (one car owner and one truck owner) will receive a complete set of premium wheels from top-tier brands: American Racing for cars and Fuel Off-Road for trucks. The promotion highlights the often-overlooked safety concern vehicle wheels and offers drivers a chance to win big.

Auto Repair Shop 130

Auto Repair Shop Automotive Repair Auto Repair Trucking 130

RepairPal

MARCH 16, 2023

That’s why it’s essential to not only provide them with quality products and services, but to also go the extra mile to make them feel appreciated and valued. In this article, we’ll explore some ways you can provide exceptional customer service that will leave a lasting impression on your customers.

Customer Service 40

Customer Service Media Car Vehicle 40

Shop Marketing Pros

SEPTEMBER 18, 2023

A much-needed movement has been happening across our industry for some years now, and that’s the movement of shop owners from being mechanics who just happen to own a business to being businessmen who just happen to be technically proficient at fixing cars. You need to ethically make the most of every car that comes through your shop.

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Auto Repair Shop Service Advisor Media Auto Repair 130

Auto Remarketing

NOVEMBER 17, 2023

The world of car dealerships is a dynamic and ever-evolving industry that operates in tandem with economic cycles. In a down market, car dealerships face unique challenges that test their adaptability and resilience. This means offering a wider range of vehicles that cater to varying customer demands and budgets.

Car Dealership 105

Car Dealership Customer Service Finance Management 105

Solera

APRIL 23, 2025

These days, says Jenna Smith, Soleras VP of Professional Services, “the digital customer experience is the new showroom. Dealers who seamlessly blend online convenience with personalized service are the ones who will drive success in the future. Conversational AI: Create more natural interactions with automated systems.

IT 130

IT Professional Services Finance Customer Service 130

Shop Marketing Pros

JUNE 21, 2024

Let’s get into the variables that affect the pricing for marketing services in the automotive industry. We can be talking about social media, websites, email newsletters, direct mail, or many other things. If you want cheap, fast social media – it exists. It fits well though in this situation. The other may take months.

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Auto Repair Auto Repair Shop Media Customer Service 130

Shop Marketing Pros

AUGUST 6, 2024

They do quality work” “They give great customer service” “Pricing was better than the dealership” “Communication was top-notch” “They fully addressed the issues that needed to be addressed” “Professional, knowledgeable, courteous, and most importantly HONEST” “Wow! Shop owners won’t get hung up on customer service or quality.

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Auto Repair Shop Auto Repair Customer Service Service Advisor 130

Auto Service World

OCTOBER 19, 2024

Auto body shops normally restore vehicles after accidents or minor and major scratches and marks for the intent of sustaining your car’s look. The average mechanic would repair the mechanical problems the car has, while the auto body technician works out the structural, cosmetic, and safety issues in a car.

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Auto Body Shop Vehicle Collision Repair Body Repair 130

Solera

MAY 8, 2023

Eliminate customer-shop miscommunication Deliver a digital vehicle experience by conveying repair information through immersive rich media and flexible content. Get real-time metrics on content such as services, recommendation approval rates, car count, gross profit, average ticket dollar amount, etc.,

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Auto Repair Shop Auto Repair Management Vehicle Repair 130

AutoSuccess

JUNE 3, 2024

This enhancement introduces new solutions focused on Used Car Pricing, Service Management, and New Car Sales Negotiation, further empowering dealerships to optimize their operations and profitability. “Our upgraded AI Factory is not just a technological advancement.

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Retail Customer Service Management Automotive 52

Shop Marketing Pros

NOVEMBER 1, 2023

Our experience is that money spent online, (Local search, SEO/SEM, PPC and Social Media) has a much higher ROI. Optimize your Google My Business profile for local searches, get cracking on targeted social media ads, and don’t forget about email campaigns for customer retention. A good social media presence on FB and IG.

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Media Management Automotive Repair Automotive 130

The Mechanic Doctor

JANUARY 4, 2024

The Mechanic Doctor - Resources for Amateur and Pro Auto Mechanics The decision of a couple to start a car workshop is a significant leap into the world of entrepreneurship. This venture isn’t just about cars or profits; it’s about two people bringing their dreams and skills together to create something meaningful and successful.

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Car Management Mechanic Technical 52

Automotive Management Network

MAY 1, 2025

Happy customers return for repeat service, refer friends and family, and leave positive reviews that boost your shops reputation. But how can you ensure your auto shop stands out and keeps customers coming back? For longer repairs, offering loaner cars or shuttle services can ease the inconvenience.

Auto Repair 52

Auto Repair Customer Service Management Media 52

Autoflow

SEPTEMBER 13, 2023

Automotive Customer Retention Strategy in Auto Repair Shops Winning customers’ trust begins with the first point of contact. When you impress customers with good customer service with a personal touch, they notice Let’s look at how it all ties together. How does this build service retention?

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Automotive Auto Repair Shop Auto Repair Software 98

Mechanics Direct

JUNE 30, 2024

An experienced technician not only knows all the details concerning your car but also gives you the confidence that your car is in the right hands. Below are some guidelines that will help you identify the right professional to attend to all your car needs. But how do you go about finding the right Toyota mechanic ?

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Mechanic Automotive Service Excellence Automobile Education 52

DRIVE

JULY 8, 2024

Run Your Business the Right Way for Bigger Profits The automotive world is as exciting and fast-paced as the cars it creates. But succeeding requires more than just car know-how. Customer Service Building Relationships Excellent customer service is the cornerstone of any successful business but especially for collision shops.

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Insurance Management Customer Service Software 52

DRIVE

OCTOBER 14, 2024

The nature of the business means that delays can occur—whether it’s waiting on parts, insurance approvals, or customer decisions, cars can sit in your lot longer than anticipated. Encouraging reviews : Positive reviews can make a huge difference in a customer’s decision to use your services. A win-win for both businesses.

Collision Repair 52

Collision Repair Insurance Media Auto Body Shop 52

Autoflow

NOVEMBER 16, 2023

Every auto repair shop has customer turnover as people move away or give up their cars when they get older. By constantly bringing in new customers, you keep your bays busy and your shop profitable. Set up quality control measures , like wiping away any remaining grease stains so every car looks pristine.

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Auto Repair Auto Repair Shop Oil Change Automotive 98

AutoInc.

JULY 30, 2024

Paint protection film is applied to the painted surfaces of a new or relatively new car to preserve the vehicle’s appearance and maximize its resale value. With the average price paid for a new car at $48,000, more and more car buyers are adding PPF to protect their investment. market has a projected CAGR of 5.8%

Vehicle 52

Vehicle Automotive Customer Service Technical 52

AutoSuccess

OCTOBER 17, 2023

If you’re not in technology, or research, and you don’t make cars, you may not need to incorporate AI. Managing large volumes of website chats and social media messages will eventually be more effective with AI in charge rather than us error-prone humans. And here is where I’m out of answers.

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IT Management Retail Customer Service 98

The Mechanic Doctor

JUNE 23, 2023

Choosing The Right Digital Platforms Selecting the appropriate digital platforms is essential for effective communication with potential customers. Social media sites like Facebook and Instagram are great ways to reach potential customers, share pictures of work done, or showcase customer reviews.

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Auto Repair Shop Auto Repair Utilities Media 52

Driver's Edge

FEBRUARY 23, 2024

Are you tired of dealing with unexpected car troubles during scorching Texas summers or chilling winter rainstorms? Different seasons bring unique challenges for car care: Summer Car Care The hot Dallas summers can take a toll on your vehicle. It's crucial to check coolant levels and ensure the radiator is in top condition.

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Auto Repair Auto Repair Shop Oil Change Tire Rotations 52