AutoSuccess

JANUARY 12, 2025

In the highly competitive automotive industry, car dealerships struggle with attracting, developing and retaining talent. Managing a dealership workforce requires a nuanced approach, but many dealerships still struggle with high turnover, skill gaps and productivity issues, which impact profits and customer satisfaction.

Management 52

Management Education Car Dealership Automobile 52

Automotive Training Centre

OCTOBER 15, 2024

Whether working in new car dealerships or retail repair facilities, becoming proficient in sourcing and advising on EV parts will make you an invaluable asset in this growing sector. You’ll gain hands-on experience in essential areas such as warehousing, parts inventory management, and over-the-counter sales transactions.

Manufacturing 279

Manufacturing Electric Vehicles Car Dealership Collision Repair 279

Automotive Training Centre

MARCH 19, 2025

Graduates of the Auto Body Estimating program at ATC Surrey can step into entry-level roles in various settings, including new and used car dealerships, retail automotive repair shops, and insurance companies. Others take on leadership roles within body shops, working as assistant managers, body shop managers, or even business owners.

Automotive 157

Automotive Insurance Collision Repair Automotive Repair 157

AutoSuccess

JANUARY 9, 2025

Levi and his team at Car Dealership Guy for an exclusive panel discussion featuring some of the industrys most influential leaders from top-performing dealerships and OEMs. Team Velocity has partnered with Yossi J. This event, which was broadcast live from Washington, DC, on Jan.

Automotive 98

Automotive Car Dealership Retail Management 98

Automotive Training Centre

MARCH 27, 2024

The Classic Choice: Car Dealerships Car dealerships are the natural first thought for many service advisors. As you gain experience and demonstrate leadership qualities, your service advisor training can pave the way for exciting management opportunities.

Service Advisor 279

Service Advisor Auto Mechanic Training Customer Service Technical 279

AutoSuccess

DECEMBER 19, 2023

Presently, we have three generations of dealers, managers and salespeople in action. Back then, buyers lacked information, necessitating visits to multiple dealers for car values. Transactional” salespeople and managers employed fast techniques, becoming adept manipulators. Then came COVID-19.

Car Dealership 98

Car Dealership Car Management Entertainment 98

AutoSuccess

JANUARY 29, 2024

Back in the early days of his career, Jose Mendoza was simply looking for an office job at a local car dealership. During his interview process with the dealership’s general manager, their general sales manager actually convinced Mendoza to the sales side of the business with an odd persuasion method. “He

Management 97

Management Vehicle Customer Service Car Dealership 97

AutoSuccess

FEBRUARY 3, 2025

Tom Castriota addressed the countrys franchised new-car dealers for the first time as the NADA chairman at the NADA Show 2025 , setting the tone for a year of advocacy and emphasizing the community impact of dealerships. And like all of you, at my familys dealership, we prioritize taking care of them.

Retail 102

Retail Car Dealership Manufacturing Management 102

Brake & Front End

JULY 30, 2024

I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. The software is integrated into the sales, service and parts operations. It even handles the payroll for technicians.

Software 263

Software Insurance Car Dealership Retail 263

AutoSuccess

FEBRUARY 17, 2025

We talked with their used car manager, Bryan Bough, about their private-party buying program. But to understand why, we need to examine how car dealerships typically work and why Dennis Dillons approach was so different. Streamlined Lead Management Managing leads from private sellers initially felt overwhelming.

Car 97

Car Management Vehicle Used Cars 97

Tomorrow's Technician

JULY 30, 2024

I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. The software is integrated into the sales, service and parts operations. It even handles the payroll for technicians.

Software 246

Software Insurance Car Dealership Retail 246

AutoSuccess

MARCH 10, 2025

By leveraging data from previous purchases, online interactions and even social media, car dealerships not only increase operational efficiency but also create a highly personalized buying experience. These AI-technologies largely avoid costly disruptions from outside vendors to line management and to final mile customer deliveries.

Automotive 69

Automotive Manufacturing Software Management 69

AutoSuccess

NOVEMBER 26, 2024

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

Finance 95

Finance Car Dealership Management Automotive 95

AutoSuccess

MAY 21, 2024

In the AutoSuccess Executive Spotlight, host Brian Ankney interviews Bill Wittenmyer from DealerOn , discussing the current challenges and strategies for car dealerships. Dealerships are struggling with staffing and performance due to a significant portion of salespeople and managers being new to the industry post-COVID.

Finance 115

Finance Car Dealership Education Management 115

AutoSuccess

JANUARY 21, 2025

As cyber activity toward car dealerships has intensified, cyber compliance and prevention companies are ratcheting their defenses. Management must insist all users have malware software installed, but the laxity we see in dealerships at this level is remarkable. thieves, among other practices.

Car Dealership 52

Car Dealership Management Software Car 52

Auto Service World

MAY 4, 2025

More than 76% of Americans use cars to commute today. To meet the consumer demand, car dealerships must efficiently manage their inventory. One of the critical parts of automotive retail operations is auto transport for dealerships. American car dealerships need to move cars between locations to sell them.

Car 130

Car Transportation Car Dealership Insurance 130

AutoSuccess

MARCH 8, 2024

Document management and storage are one aspect of the Safeguards Rule that challenges many dealers. An employee who makes a mistake as simple as leaving a deal jacket on a table in the lounge or someone’s desk can potentially expose a customer’s sensitive and personal information and put a car dealership at risk for hefty fines.

Management 52

Management Finance Car Dealership Car 52

AutoSuccess

DECEMBER 27, 2024

Dealerships are Now Fully in the Digital Age Todays auto industry is now defined by the digital journey. The vast majority of consumers rely on the internet to find a local car dealership, as well as deals offered by that dealership.

Media 105

Media Vehicle Car Dealership Car 105

AutoSuccess

JANUARY 24, 2025

Sprocket Power offers commercial entities a seamless solution, combining EV chargers with sustainable power generation and storage to manage utility costs effectively. One of the first collaboration projects is delivering charging stations to Sunrise Toyota car dealerships in the New York area.

Utilities 52

Utilities Management Electric Vehicles Car Dealership 52

AutoSuccess

SEPTEMBER 9, 2024

In this AutoSuccess Executive Spotlight, Jeff Sterns shares his insights on the necessity of chat services for car dealerships. Sterns emphasized that dealerships implementing chat on their websites can increase leads by 40-60% without cannibalizing other lead sources such as phone calls or form submissions.

Car Dealership 98

Car Dealership Management Car 98

Auto Remarketing

NOVEMBER 17, 2023

The world of car dealerships is a dynamic and ever-evolving industry that operates in tandem with economic cycles. In a down market, car dealerships face unique challenges that test their adaptability and resilience. Being a car dealer in a down market is undoubtedly challenging, but it’s not insurmountable.

Car Dealership 105

Car Dealership Customer Service Finance Management 105

AutoSuccess

SEPTEMBER 17, 2024

In this Executive Spotlight interview, Brian Ankney and Adam Alfia from Real Time Feedback discuss the importance of feedback over car dealership reviews. The system automatically routes satisfied customers to leave public reviews and dissatisfied ones to provide direct feedback to managers, enabling quick resolutions.

Car Dealership 98

Car Dealership Management Car IT 98

AutoSuccess

MARCH 4, 2025

Cyber intrusions are met with an instant response when observed conditions mandate it, rather than hours, days or longer, as is often the problem with cybersecurity now popular in car dealerships.

Car Dealership 80

Car Dealership Car Management IT 80

AutoSuccess

DECEMBER 30, 2024

New car dealerships are constantly seeking effective strategies to enhance customer retention and boost sales. This tactic involves formalizing new car buyers introductions to the service department during their vehicle purchases, setting the stage for ongoing engagement and fostering enduring customer loyalty.

Car Dealership 52

Car Dealership Automotive Vehicle Management 52

Girls Auto Clinic

FEBRUARY 5, 2021

Alongside Patrice is Amanda Gordon who is the founder and CEO of GoJo Auto, a top-rated and dynamic independent car dealership located in the heart of Denver, Colorado. Erikka Wells is a Sales and Marketing Manager with over 15 years of experience within the automotive field, while also being a motivational speaker.

Banking 130

Banking Car Dealership Education Automotive 130

AutoSuccess

MARCH 11, 2025

A Guide for New Car Dealerships Dealerships are constantly exploring ways to enhance customer retention and leverage every opportunity. While much emphasis is placed on acquiring new customers through extensive advertising, an equally crucial aspect often gets overlooked the power of effective service call management.

Service Advisor 52

Service Advisor Car Dealership Management Utilities 52

AutoSuccess

JANUARY 29, 2024

AJ discusses his background and how he entered the automotive industry through a connection with his co-founder, Lyle Deon, who owns a car dealership, and how a conversation led to the founding of AutoVision to help address antiquated and disconnected processes in the automotive industry.

Car Dealership 98

Car Dealership Retail Automotive Management 98

AutoSuccess

DECEMBER 25, 2024

For car dealerships, efficient vehicle transport is not just a logistical concernit’s a critical component of business success. Whether moving inventory between locations or delivering vehicles to customers, dealerships can benefit significantly from adopting optimized transport strategies.

Transportation 52

Transportation Vehicle Insurance Utilities 52

Tomorrow's Technician

AUGUST 6, 2024

I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. The software is integrated into the sales, service and parts operations. It even handles the payroll for technicians.

Software 130

Software Insurance Car Dealership Retail 130

AutoSuccess

NOVEMBER 15, 2024

Dealerships are especially vulnerable, evidenced by the June 2024 cyberattack on CDK Global that affected 15,000 car dealerships and resulted in an estimated $1 billion in collective damages. For most of today’s businesses — dealerships included — the cybersecurity mindset has become “not if, but when.”

Insurance 105

Insurance Management Car Dealership IT 105

AutoSuccess

JANUARY 6, 2025

.” Event Details: What : Automotive Leadership Roundtable When :January 9, 2025 Registration Link: [link] Host: Yossi Levi, founder and CEO at Car Dealership Guy Panelists: Brian Benstock, general manager, vice president and partner at Paragon Honda & Paragon Acura; owner at White Plains Honda Lindsay Lee, seniormanager of Dealer Digital (..)

Automotive 40

Automotive Retail Car Dealership Automotive Marketing 40

CATI

SEPTEMBER 19, 2024

Work as a race car mechanic after your auto mechanic training. Work in Luxury and Exotic Car Dealerships After Auto Mechanic Training If you are passionate about high-end vehicles and enjoy working with state-of-the-art technology, a luxury or exotic car dealership career could be an exciting option.

Auto Mechanic Training 105

Auto Mechanic Training Mechanic Auto Repair Car Mechanic 105

AutoSuccess

JANUARY 31, 2024

has introduced Flip2txt , a game-changing solution designed to transform the way car dealerships receive and manage calls, the company said in a press release. ActivEngage, Inc. Testing proved this ultimately leads to increased customer satisfaction and more productive interactions.

Car Dealership 52

Car Dealership Management Retail Automobile 52

AutoSuccess

FEBRUARY 27, 2025

DealerAI announced the launch of Multi-Agent Generative System (MAGS), a next-generation AI platform designed to provide car dealerships and auto groups with an advanced, customizable AI solution that enhances online customer interactions, automates key workflows and scales with business needs. ” Now available in the U.S.

Finance 52

Finance Car Dealership Automotive Marketing Management 52

AutoSuccess

DECEMBER 7, 2023

Outsourcing allows car dealerships to streamline operations and their employees to focus on what they do best — sales and customer service. The benefits of partnering with a vendor for your dealership’s title work include cost savings, reduced compliance issues and administrative tasks, and improved turnaround times and cash flow.

Car Dealership 97

Car Dealership Finance Automotive Marketing Customer Service 97

AutoSuccess

APRIL 30, 2025

Research from the National Automobile Dealers Association (NADA) underscores this challenge, reporting an annual employee turnover rate of more than 46% at car dealerships in recent years. Business acumen: Recognizing when to close a sale, how to manage objections or strategically navigate pricing discussions.

Retail 40

Retail Automotive Service Advisor Management 40

Auto Remarketing

OCTOBER 9, 2024

Welcome to that time of year for car dealerships again: It’s the scary season! Just The Fax By Robert Grill, Carfax Senior Partner Development Manager Email Bob Grill The post COMMENTARY: Trick or treat? Let’s have a little fun and look at your business like it’s Halloween. Is it easy? What are you afraid of?

Car Dealership 96

Car Dealership Management Car IT 96