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CARS magazine honours the Shop of the Year Winner

Auto Service World

CARS magazine wrapped 2024 by handing out its prestigious Shop of the Year Award to Maidens Family Auto Care. Alan Beech takes a discussion from the falls Automotive Aftermarket Retailers of Ontario event and dives deeper into the need to be clear in your communication to customers when it comes to inspections. Not a subscriber?

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From the Magazine: Delivering value

Auto Service World

So how do you add value to your automotive service shop without sacrificing the customer experience? However, focusing solely on price as a strategy for retention is a short-sighted approach for automotive service shops. Focusing on price isnt a viable strategy.

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From the Magazine: The trouble of doing everything yourself

Auto Service World

Managing employees, staying updated with the latest automotive technologies, ensuring customer satisfaction and handling administrative duties can quickly become overwhelming. Embracing Expertise Automotive technology is advancing rapidly. This article originally appeared in the October issue of CARS magazine.

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From the Magazine: The power of clear communication

Auto Service World

Building trust through thorough inspections Trust is the foundation of customer retention in the automotive repair industry. Alan Beech has been a shop owner, entrepreneur and coach in the automotive industry for the past 40 years. This article originally appeared in the December 2024 issue of CARS magazine.

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From the Magazine: ‘A challenge and an honour’

Auto Service World

As he steps into the pivotal role as AIA Canada chair, Tony Kuczynski brings a wealth of experience and a deep passion for the automotive industry, a journey that began as a licensed technician. And hes seen many changes and hurdles throughout his automotive aftermarket career. Ive always been an automotive enthusiast.

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From the Magazine: Jobbers feel the pressure of industry demands

Auto Service World

Reflections on industry trends and succession planning in the automotive aftermarket Having grown up in a multi-generational jobber business, I often reflect on both the past and future of the industry. automotive service providers have become popular targets for private equity, with many mid-market firms adding them to their portfolios.

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From the Magazine: It’s Your Turn: A new path for automotive technicians

Auto Service World

A mobile repair business could be the key to breaking free from the corporate grind Ive been part of the automotive and transportation industry world since I was young. To the next generation of automotive technicians reading this, I want you to know that there is an alternative to the corporate grind. We are in the service industry.