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How economic uncertainty will impact auto service The mechanical automotiveservice market in Canada faced significant challenges in 2024 and appears poised for continued turbulence as we head into 2025. As consumer confidence waned, many found it difficult to bear the costs of non-discretionary vehicle maintenance.
So how do you add value to your automotiveservice shop without sacrificing the customer experience? However, focusing solely on price as a strategy for retention is a short-sighted approach for automotiveservice shops. It is the shops responsibility to ensure the vehicle is safe upon return to the client.
John Cochrane, Executive Director | Automotive Aftermarket Retailers of Ontario The automotiveservice industry is at a crossroads. The growing complexity of vehicles makes ongoing training essential. The automotiveservice industry is at a crossroads.
Heres how shops can manage the challenges The mechanical automotiveservice market in Canada faced significant challenges in 2024 and appears poised for continued turbulence as we head into 2025. The economic climate is having an impact on how Canadians spend money.
In the face of persistent challenges ahead, parts distributors can help ASPs maintain and grow their business Reflecting on the macroeconomic environment in 2024 and the outlook for 2025, the mechanical automotive aftermarket in Canada faced significant challenges in 2024 and appears poised for continued turbulence as we head into 2025.
Wholesale used-vehicle prices (on a mix, mileage and seasonally adjusted basis) fell in March compared to February. The Manheim Used Vehicle Value Index (MUVVI) dropped to 202.6. “Used retail demand remained strong throughout March, with days’ supply ending at low levels, driving healthy activity at Manheim.
Bridgestone Retail Operations (BSRO), a subsidiary of Bridgestone Americas, said it is going all-digital, as all retail customers visiting its more than 2,200 tire and automotiveservice centers will now receive digital vehicle inspections.
Bridgestone Retail Operations (BSRO), a subsidiary of Bridgestone Americas, said it is going all-digital, as all retail customers visiting its more than 2,200 tire and automotiveservice centers will now receive digital vehicle inspections.
trillion global automotive aftermarket industry and historically draws more than 2,700 exhibiting companies from around the globe that display innovative products, services and technologies that keep the world’s 1.6 billion vehicles on the road. About AAPEX AAPEX unites the more than $2.3
Education Both SEMA and AAPEX have a wide range of education seminars geared towards automotiveservice professionals. At the Aftermarket Outlook 2025 session, Circana’s executive director and industry analyst, Nathan Shipley, will cover trends observed in general retail and the aftermarket over the past two years. to 3:15 p.m.
Cardholders can use the Synchrony Car Care credit card at more than one million gas stations, auto parts retailers, and automotiveservice locations across the U.S. We’re helping customers navigate both routine and unexpected vehicle costs with confidence.”
I saw something while walking into a retail parts store recently. Minors working in automotive repair facilities are most often limited by two federal hazardous occupation orders concerning motor vehicle operation and the use of power-driven apparatus. It was a large sign stating they’re hiring at age 16.
I saw something while walking into a retail parts store recently. Minors working in automotive repair facilities are most often limited by two federal hazardous occupation orders concerning motor vehicle operation and the use of power-driven apparatus. It was a large sign stating they’re hiring at age 16.
So, what exactly do drivers want from todays auto service providers? And more importantly, how can garages and retailers rise to the occasion? Seamless Digital Access Whether it’s booking a service, browsing tyres, or getting a quote, todays drivers want everything at their fingertips. A simple How did we do?
a tech-enabled automotiveservice company, appointed Michael Donovan as vice president of marketing. automotive BDC solutions business. Strolid continues to redefine customer engagement for automotive dealerships and related industries. “I’ve known Michael Donovan since my days in retail,” he said.
Audax Private Equity (Audax) invested in and partnered with Dobbs Tire & Auto Centers (Dobbs), a tire retailer and automotive aftermarket service company with a presence in the Midwestern US. Dobbs was founded in 1976 and has grown to employ more than 650 associates at 43 stores across Missouri and Illinois.
Audax Private Equity (Audax) invested in and partnered with Dobbs Tire & Auto Centers (Dobbs), a tire retailer and automotive aftermarket service company with a presence in the Midwestern US. Dobbs was founded in 1976 and has grown to employ more than 650 associates at 43 stores across Missouri and Illinois.
Bridgestone Retail Operations (BSRO), a subsidiary of Bridgestone Americas , announced Lloyd Kozak as its 2024 ASE Master Technician of the Year. The National Institute for AutomotiveService Excellence recently honored Kozak at an awards ceremony.
Bridgestone Retail Operations (BSRO), a subsidiary of Bridgestone Americas , announced Lloyd Kozak as its 2024 ASE Master Technician of the Year. The National Institute for AutomotiveService Excellence recently honored Kozak at an awards ceremony.
What Paul is most excited about as a technician: Paul shared his excitement for electric vehicles and hybrids, “Lately, I have been learning about and working on hybrids and high voltage systems. He has developed a long tenure of customers trusting him with his knowledge and expertise of their vehicle.” GPA in 2004.
The Cox Automotive Village on site spans almost 29,000 square feet, equivalent to half a football field and includes 10 booths, the Cox Automotive stage, and more than 200 demonstration stations. Though Cox Automotive expects a return to normalcy in the U.S.
They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotiveservice and repair shop to be successful. We’re not dealing with retail.
This is a company dedicated to providing some of the best and most reliable automotiveservices in the area. They are experts in car body repair and collision repair and are no strangers to working on any kind of vehicle. Feel free to click here for more information on Hub Motor Service.
Leveraging the Most Important Conversation Over the years we have seen significant developments in automotive customer satisfaction, driven by technological advancements, changing consumer expectations and shifts in business strategies. In fact, in 2021, 13% of automotive transactions were handled via ecommerce 2.
Solutions for automotiveretail and repair are closer than you think Once upon a time, an auto repair shops most advanced technology was a well-worn set of socket wrenches and a grease-stained shop manual. Its time to explore how generative AI can transform the world of automotiveservice and retail.
On March 26, the Trump Administration announced a 25 percent tariff on imports of automobiles and certain automotive parts. The tariff went into effect for fully assembled vehicles on April 3. These new tariffs will force auto parts retailers, distributors, and even domestic parts manufacturers to make tough choices.
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