Autoflow

FEBRUARY 1, 2024

This blog is made for automotive professionals — mechanics, shop owners, and service advisors — navigating the transition from traditional paper inspections to utilizing cutting-edge digital vehicle inspection software. As the automotive world transforms, so does the way we inspect vehicles. Intriguing, right?

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AutoFix

FEBRUARY 13, 2025

They research online, read reviews, and expect clear communication from service advisors. However, many dont fully understand how modern vehicles are designed and repaired, which can lead to misunderstandings about pricing and labor time. Because modern vehicles are more complex, pricing transparency is essential.

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FastTrak Auto Shop Management Systems

JULY 27, 2023

The service advisor engages in the direct dealings with the customer. From the time that the engagement takes place – the service advisor must ensure that the repair opportunity is managed to make the best use of the technician’s time. The vehicle delivery step is an opportunity for relationship building.

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AutoSuccess

MARCH 17, 2025

Customer satisfaction is directly related to dealership efficiency, so busy service departments are in need of a one-stop solution to streamline processes and build customer trust. BMW of El Cajon in El Cajon, California, is a mid-size dealership with around 30 technicians and 10 service advisors.

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CATI

APRIL 17, 2025

At an auto mechanic school, learning how to delegate tasks effectively is just as valuable as learning to repair engines or diagnose vehicle issues. In busy automotive shops, service centres, or dealerships, teamwork is key to keeping operations running efficiently.

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AutoSuccess

FEBRUARY 12, 2025

By leveraging technology, optimizing processes and fostering a culture of excellence, dealerships can transform the service drive into a powerhouse of revenue and retention. Modern customers demand convenience, transparency and personalized service. Heres how to unlock its full potential.

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Solera

JUNE 25, 2024

These reference materials factor in the nature of the job, the vehicle’s age, make, and model, the average automotive technician’s skill level, and the desired timeframe as expressed by the customer. As new vehicles arrive on the market and in service lanes, labor time guides update to reflect servicing the latest technology.

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Autoflow

MARCH 5, 2025

How Autoflows Rainy Day Folder Can Boost Revenue and Retention in Your Auto Repair Shop Running a successful auto repair shop isnt just about fixing vehicles; its about building trust, retaining customers, and maximizing revenue opportunities. Thats where the Rainy Day Folder , a feature in Autoflows software, can make all the difference.

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Brake & Front End

DECEMBER 7, 2023

Hunter Engineering has announced a new integration partnership with automotive software provider UpdatePromise. The Quick Check autonomous inspection system provides accurate and detailed alignment and tire tread depth results in seconds as the vehicle drives through the service lane. For more information, visit [link].

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Autoflow

SEPTEMBER 14, 2023

Autoflow’s robust, two-way integration is compatible with the leading shop management software. Additionally, the calendar feature enables service advisors to view appointments, events, and current active jobs.

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Autoflow

DECEMBER 14, 2023

Autoflow’s updated, customizable microsite is a feature that came about due to the increased adoption of Digital Vehicle Inspections (DVIs). The new client microsite now gives service advisors the ability to preview a DVI before sending it to the customer.

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FastTrak Auto Shop Management Systems

JULY 26, 2023

Automated visibility of these statuses should be provided by the Auto Repair Shop Management software. Following are primary points in the repair process as related to the technician: Inspection – When the vehicle is pulled into the shop – the first thing that should be done is the inspection.

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Brake & Front End

AUGUST 22, 2024

When I was a rookie service advisor, I quickly pulled out my calculator and reworked the estimate in hopes of getting the customer to approve the repair over the phone. He explained that if we did just the front struts, it would make the vehicle unstable. Can I get away with just replacing the fronts?” “Can

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Brake & Front End

FEBRUARY 7, 2024

Naturally, as an experienced service advisor you ask about what the car is experiencing. Today’s vehicles are more complicated than ever before and things are only getting more complex. Should you be expected to know exactly what’s wrong with a vehicle just by listening to a driver’s vague description? Simple right?

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FastTrak Auto Shop Management Systems

JULY 29, 2023

The integration of automotive repair operation processes can have a significant impact on quality service delivery. The service advisor and interaction with the customer along with the technician and parts management processes are the key to a seamless auto repair operations.

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AutoFix

APRIL 10, 2025

Labor shortages have driven up wages for technicians and service advisors. Modern vehicles demand more advanced diagnostics, tools, and training, which raises the time and cost per job. Are your service advisors trained to sell value, not price? Eliminate Hidden Overhead Costs Little things add up.

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Autoshop Solutions

AUGUST 7, 2023

With 40 percent of current shop owners planning to retire in the next five years, a new wave of shop owners is implementing their own software stack. They manage techs and service advisors, finances, and just about every aspect of their business. Want to learn more about Autoshop Solutions’ services?

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Brake & Front End

APRIL 25, 2024

What stops technicians and service advisors from performing more alignments? Today’s vehicles do not share many of the same designs, alignment procedures or adjustment methods. The alignment checks measure the angles of a vehicle, and that is it. How the tire wears can tell you much about the vehicle and customer.

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Autoflow

DECEMBER 14, 2023

By now, most shops use shop management software to optimize workflows and processes. Access to Vehicle Information – Even the best tech doesn’t know every make and model inside out. Adding the right software makes all the difference in how it operates. Tablets also save steps to update service advisors.

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FastTrak Auto Shop Management Systems

JUNE 27, 2023

When initial contact is made with the customer whether it’s for a quote, appointment or at the point of vehicle drop off – the opportunity to communicate the possible additional maintenance requirements should be taken advantage of. The Auto Repair Shop Software being used should prompt the service advisor to do this.

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Tire Review Magazine

DECEMBER 27, 2023

Hunter Engineering detailed a new integration partnership with automotive software provider UpdatePromise. The Quick Check autonomous inspection system provides accurate and detailed alignment and tire tread depth results in seconds as the vehicle drives through the service lane.

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Engineering Service Advisor Software Automotive Services 52

Tire Review Magazine

DECEMBER 27, 2023

Hunter Engineering detailed a new integration partnership with automotive software provider UpdatePromise. The Quick Check autonomous inspection system provides accurate and detailed alignment and tire tread depth results in seconds as the vehicle drives through the service lane.

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Engineering Service Advisor Software Automotive Services 52

Autoflow

MAY 8, 2023

What is digital inspection software? Digital vehicle inspections take the old paper checklist and modernizes it. They also record a list of suggested repairs for the future, creating an easily accessible digital record for each vehicle. As a result, service advisors can quickly get updates and share them with clients.

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Tomorrow's Technician

JANUARY 29, 2024

That may be easier said than done, because it takes a lot of time to understand both the scan tool and how well it interacts with the vehicles you’re working on, but there are a few factors that can help you dive a little deeper into the functions at your fingertips. Don’t let them be just an expensive code reader.

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AutoSuccess

DECEMBER 8, 2023

LOUIS — Hunter Engineering announces a new integration partnership with automotive software provider UpdatePromise. The Quick Check autonomous inspection system provides accurate and detailed alignment and tire tread depth results in seconds as the vehicle drives through the service lane. For more information, visit [link].

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Auto Remarketing

OCTOBER 2, 2024

Compared to a year ago, according to Cox Automotive, inventory is up by approximately 914,000 vehicles, which correlates to an increase in day supply from 57 to 72 days. For the 11th straight month, the average transaction price (ATP) for a new vehicle in the U.S. And that analysis should not be limited to new cars.

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AutoSuccess

FEBRUARY 26, 2024

’s latest study of 25,154 new vehicle owners reveals that a test drive experience that didn’t live up to the customer’s expectations was among the top reasons why consumers chose not to move forward with a car. TSD’s test drive functionality enhances TSD’s current service pickup and delivery module.

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Autoflow

JUNE 27, 2023

Likewise, replacing time-consuming processes with tools like digital vehicle inspections (DVIs), like Autoflow, also factors into the equation. Optimize Workflow Regardless of size, the sooner a service advisor can prepare an estimate, get parts and hand the job to a technician, the better. It will all pay off for you.

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AutoSuccess

JULY 15, 2024

Uber for Business , Uber’s enterprise arm, recently announced it is now the exclusive rideshare solution for RedCap by Solera , a leading software company enhancing automotive service processes in dealerships nationwide. The new rideshare integration enables RedCap customers to arrange on-demand rides through Uber for Business.

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Autoflow

AUGUST 22, 2023

Ideally, you upsell more services. With Autoflow’s digital vehicle inspection software, you get an innovative tool to optimize ARO by streamlining processes and improving customer communication. So, how do you make it grow? To do this, you must first win over customer trust with transparency.

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Shop Marketing Pros

OCTOBER 27, 2023

Are you using your CRM and shop management software to its fullest? You have more techs, more service advisors, and more bills to pay. We see it regularly where enacting a slow day campaign can get 5-10 cars – that were not on the schedule – in for service that same day. Do you give back? Are you doing DVIs?

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AutoFix

FEBRUARY 9, 2024

Maybe it’s a sudden equipment failure or an essential software upgrade—having this fund keeps you from dipping into credit under pressure. Auto Repair Shop Translation: Your shop needs its own emergency fund. It’s not just about personal financial health; your business needs a safety net for unforeseen expenses.

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AutoSuccess

FEBRUARY 16, 2024

The Environmental Protection Agency accused Volkswagen of equipping its diesel vehicles with software designed to manipulate emissions tests, and while litigation was pending, Volkswagen dealers had to issue a stop sale on all their TDI vehicles. To learn about more Vehicle Care RockStars, visit www.VehicleCareRockStars.com.

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AutoSuccess

SEPTEMBER 5, 2024

The last two decades, especially, have seen the rise of big data in vehicles 1. Shoppers demanded real-time customer service and dealers answered. Look for software that includes simple tools that quickly and skillfully compose accurate and comprehensive service appointment text to perfectly describe your customers’ concerns.

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AutoSuccess

JANUARY 4, 2024

Today’s service directors and managers know that today’s customers expect a high level of service when they choose to take their vehicle to the dealership. The Inspection Lane Solution What he found was the Coats automatic, touchless vehicle inspection system.

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AutoSuccess

DECEMBER 1, 2023

Partnering with a software provider is a marriage of sorts: It’s not the romance that nurtures a long-term relationship but the consistently proving a “you over me” submission, good listening skills, the rare gift of knowing when to ask the right questions — and trust that each has the other’s back. Who keeps this romance alive?

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