Retail - Auto Repair Digest

How EV charging is key to fuel retailers’ future profitability

Auto Service World

NOVEMBER 21, 2024

Fuel retailers view electric vehicle charging as a critical part of their future business, according to a new survey. Convenient locations and facilities that cater to longer dwell times, such as restaurants and convenience stores, make fuel retailers well-positioned to seize this opportunity.

Retail

Retail Electric Vehicles Management Electricity

How retailers, brands are investing in AI

Auto Service World

MARCH 26, 2025

A new global study showed that retail and consumer product executives are significantly increasing their investment in artificial intelligence, aiming to transform their operations and enhance customer experiences.

Retail

Retail Customer Service Transportation Management

Online retail set for continued growth

Auto Service World

JULY 31, 2024

As the world increasingly embraces e-commerce, a research and advisory firm is predicting a sharp rise in global online retail sales by 2028, emphasizing the need for retailers to refine their omnichannel strategies.

Retail

Retail Management

How essential delivery is for your retail sales

Auto Service World

AUGUST 7, 2024

For mid-size retailers, a flawless delivery experience is essential for retaining customers and driving growth, according to recent research.

Retail

Retail Management

Where retail leaders see room for improvement

Auto Service World

NOVEMBER 10, 2023

Leaders of retail outlets see customer interaction as a major deficiency among their staff. A new report from frontline training platform eduMe found that 83 per cent of leaders … The post Where retail leaders see room for improvement appeared first on Auto Service World.

Retail

Retail Auto Repair Management

EV infrastructure a global issue

Auto Service World

NOVEMBER 28, 2024

This deficit in EV charging points represents a considerable opportunity for fuel retailers. Konect and Gilbarco Veeder-Root observed that existing fuel retailers are in a prime position to plug the gap, thanks to their optimum blend of location and amenities. “At

Retail

Retail Electric Vehicles Electricity Manufacturing

Used-car retail prices, surprisingly, aren’t climbing

Auto Remarketing

NOVEMBER 1, 2024

TO READ THE FULL STORY BECOME A MEMBER Login The post Used-car retail prices, surprisingly, aren’t climbing appeared first on Auto Remarketing.

Used Cars

Used Cars Retail Car Management

How Automotive Technology Retail Companies Are Testing Generative AI

Automotive Training Centre

MAY 3, 2024

This technology allows machines to produce content and solutions traditionally created by humans, significantly impacting automotive technology retail companies, including Tekion, TrueCar, Cox Automotive, and Car Now. One of the most groundbreaking developments in recent years has been the advent of Generative Artificial Intelligence (AI).

Retail

Retail Automotive Customer Service Auto Mechanic Training

OK Tire, Groupe Touchette form partnership

Auto Service World

MAY 22, 2025

Effective June 9, Groupe Touchette Canadas largest Canadian-owned tire distributor will become the official distributor for OK Tire, which operates more than 325 independently owned and operated retail locations nationwide. OK Tire was founded in 1953 and is considered Canadas largest independent tire and auto service retailer.

Retail

Retail Customer Service IT

KUMHO Tire’s New UHP Tires are a Game Changer for Retailers and Drivers Alike

Tire Review Magazine

APRIL 17, 2025

The post KUMHO Tires New UHP Tires are a Game Changer for Retailers and Drivers Alike appeared first on Tire Review Magazine. With this new Ecsta Sport lineup, youre offering not only top-tier performance, but also versatility and durability no matter the road condition. Sponsored by Kumho Tire.

Retail

Retail Manufacturing Vehicle Utilities

Retail risk increases with disjointed delivery

Auto Service World

JULY 26, 2024

A disjointed delivery process could hinder retailers’ success in today’s competitive e-commerce environment, according to a new report by nShift.

Retail

Retail Software Management Auto Repair

KUMHO Tire’s New UHP Tires are a Game Changer for Retailers and Drivers Alike

Tire Review Magazine

APRIL 17, 2025

The post KUMHO Tires New UHP Tires are a Game Changer for Retailers and Drivers Alike appeared first on Tire Review Magazine. With this new Ecsta Sport lineup, youre offering not only top-tier performance, but also versatility and durability no matter the road condition. Sponsored by Kumho Tire.

Retail

Retail Manufacturing Vehicle Utilities

Why there’s concern over falling auto retail numbers

Auto Service World

SEPTEMBER 18, 2024

June’s automotive retail sales data revealed notable declines across various segments, including those in the aftermarket, raising concerns within the industry. DesRosiers Automotive Consultants (DAC) reported a “worrying” drop in automotive retail sales for June, with declines observed across multiple segments. per cent decline.

Retail

Retail Consulting Automotive Software

How much bad customer service is costing businesses

Auto Service World

MARCH 11, 2025

The industries most at risk include fast food, department stores, online retailers, auto dealers, mobile providers and parcel delivery services all seeing significant drops in consumer spending after negative encounters. However, Qualtrics found that these employees often feel undervalued, underpaid and unsupported.

Customer Service

Customer Service Retail Management Media

Making sense of February’s used-car retail prices

Auto Remarketing

MARCH 4, 2025

There was some year-over-year easing in retail used-car prices last month, according to the latest CARFAX Used Car Index report , which showed declines in six of the seven segments included in its analysis. So far in February, used-vehicle retail prices have exhibited strength. Is now the right time for used-car shoppers to strike?

Used Cars

Used Cars Retail Car Entertainment

TGI Unveils Cosmo Kat Kash Retailer Program

Tire Review Magazine

APRIL 1, 2025

Tire Group International (TGI) has launched the Cosmo Kat Kash program to support retailers and regional partner distributors with marketing solutions. Cosmo Kat Kash Program Offers Marketing Tools Retailers qualify for the Cosmo Kat Kash program by purchasing 125 units per quarter. The nationwide rollout began April 1.

Retail

Retail Media IT

Why consumers keep turning to private label

Auto Service World

MARCH 28, 2025

This private label might be a house brand for whatever retailer you have loyalty to that has very good brand recognition and the retailer stands behind it. You trust the retailer,” he explained. This shift towards private labels is not just limited to the automotive aftermarket but is a broader retail trend.

Retail

Retail Oil Change Automotive Car

The winner of the 2024 Jobber of the Year is…

Auto Service World

OCTOBER 30, 2024

View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) And to stay focused on their key customers, they don’t accept any retail requests — everything is wholesale. Our customer base is on-hoist orders for automotive shops and we don’t really deal with retail at all,” Black explained. “We

Retail

Retail Automotive Automotive Repair Management

Rare Dodge Challenger Hellcat 'Black Ghost' Retailed for $104,865, Just Sold for $120,000

autoevolution

MAY 1, 2025

This 2023 Dodge Challenger SRT Hellcat Redeye Widebody is a limited-edition "Black Ghost” variant, a one-of-300 gem, part of the carmaker’s Last Call series. The point of it was to pay homage to the 1970 Dodge Challenger R/T SE owned by street racing legend Godfrey Qualls. continue reading. )

Retail

Retail IT

Inspiring Female Leaders Take Part in Women Driving Auto Retail Event

AutoSuccess

DECEMBER 18, 2024

The annual NADA Women Driving Auto Retail (WDAR) event at the NADA Show celebrates gender diversity in the auto retail industry. Attendees will hear firsthand from inspiring women leaders who have broken barriers and built thriving careers in automotive retail. This highly anticipated gathering will be held Thursday, Jan.

Retail

Retail Automotive Management

Aftermarket faces challenges as market softens

Auto Service World

NOVEMBER 15, 2024

Alongside fuel consumption trends, the report highlighted a modest decrease in retail sales for automotive parts, accessories, and tire stores in the first half of 2024, showing a 1.1 This shift toward ZEVs is reshaping fuel demand, suggesting that the recent decline in gasoline use could be an early indicator of broader changes to come.

Consulting

Consulting Parts Replacement Automotive Retail

LLMs, Agentic AI and Vertical AI: How Machines are Improving Dealer Retail Operations

AutoSuccess

MAY 7, 2025

As complexity increases in retail automotive, the dealers who lean into machine-driven insights will not only weather the storm but outperform their peers in efficiency, agility, and bottom-line results. And in todays retail environment, that’s not just an advantage it’s a necessity.

Retail

Retail Management Vehicle Utilities

Report shows Q1 used-car retail prices calm before a potential storm

Auto Remarketing

APRIL 17, 2025

As the first quarter of 2025 ended, all was calm for used-vehicle retail prices. The post Report shows Q1 used-car retail prices calm before a potential storm appeared first on Auto Remarketing. But, Cars Commerce reported in its Q1 2025 Auto Market Review , that might have been the calm before the storm.

Used Cars

Used Cars Retail Car Vehicle

Cox Automotive New Retail, Inventory Solutions at NADA Show 2025

AutoSuccess

FEBRUARY 4, 2025

Cox Automotive showcased new retail and wholesale solutions designed to fuel the future of car buying and selling during NADA Show 2025, the National Automotive Dealers Association’s annual convention, in New Orleans. “These new retail enhancements emphasize our commitment to keeping dealers happy and competitive.

Retail

Retail Automotive Vehicle Management

How consumer buying habits have changed

Auto Service World

MAY 29, 2025

More than half (56 per cent) of older consumers (Gen X and baby boomers) shop at discount retailers, warehouse clubs or supermarkets, compared with 44 per cent of younger consumers (Gen Z and millennials). This shift is particularly evident across generations, as older and younger consumers change how and where they purchase products.

Retail

Retail Auto Repair IT

CARS magazine honours the Shop of the Year Winner

Auto Service World

JANUARY 9, 2025

Alan Beech takes a discussion from the falls Automotive Aftermarket Retailers of Ontario event and dives deeper into the need to be clear in your communication to customers when it comes to inspections. Greg Aguilera runs through the list of questions you need to ask yourself and things to examine as you wrap up the year.

Car

Car Retail Automotive Vehicle

Get rid of this management style in your shop

Auto Service World

DECEMBER 17, 2024

At the recent Automotive Aftermarket Retailers of Ontario training event in Mississauga, Ontario, Voth shared insights on modern management techniques that foster positive work environments. What he wants to see is shop owners abandon fear-driven management practices in favour of collaboration and open communication.

Management

Management Service Advisor Consulting Retail

Eccles Auto adds glass service from Novus

Auto Service World

MAY 5, 2025

“We’re thrilled to welcome Novus Glass Dundas to the Fix Network family, said Zakari Krieger, VP of Prime CarCare, which includes Fix Network’s retail brands. Scott’s commitment to innovation and community aligns perfectly with our values.

Retail

Retail Electric Vehicles Electricity Automotive

AiAuto Announces AI-Driven Solutions to Empower Future of Automotive Retail

AutoSuccess

APRIL 10, 2025

With a focus on innovation and real-time customer experiences, the company aims to reshape the future of automotive retailing. A Mission to Redefine the Retail Experience AiAutos mission is to equip dealerships with tools that enhance efficiency, improve customer satisfaction and create seamless retail experiences.

Retail

Retail Automotive Software Vehicle

What you need to ace if you want to win customers

Auto Service World

AUGUST 30, 2024

Image credit: Depositphotos.com As e-commerce heats up, a new study shows that high delivery costs and complicated checkout processes are driving shoppers to abandon their carts, underscoring the critical need for retailers to perfect their delivery game. Customers expect delivery to be sculpted around their lifestyle,” Carey said. “It

Retail

Retail Management Transportation IT

Aftermarket expects more growth this year

Auto Service World

FEBRUARY 9, 2024

The automotive aftermarket is reporting a positive trend in sales growth among retailers, with significant optimism for 2024.

Retail

Retail Consulting Automotive Auto Repair

Distributors demand high-quality data from suppliers

Auto Service World

MAY 9, 2025

ACES (Aftermarket Catalog Exchange Standard) and PIES (Product Information Exchange Standard) are data standards used in the automotive aftermarket to ensure consistent, accurate and efficient exchange of catalogue and product information between manufacturers, distributors and retailers.

Electronics

Electronics Manufacturing Management Automotive

Building a Customer-Centric Culture: The Key to Success in Automotive Retail

Solera

APRIL 18, 2025

The automotive retail landscape has dramatically changed in recent years. Share your strategies for creating a customer-centric environment in the comments below and stay tuned for more insights in our Cultivating a Customer-Centric Culture in Automotive Retail series. Lets drive success together!

Retail

Retail Automotive Finance Car

Chevrolet’s 2025 Silverado EV to Offer up to 492 Miles of Range

Tomorrow's Technician

NOVEMBER 8, 2024

Chevrolet ‘s recently announced 2025 Silverado EV will be available later this year in three trims, offering various range, content, and price options for both retail and commercial customers, the company said. Select retail models may qualify for the full $7,500 federal tax credit for eligible customers.

Retail

Retail Trucking Manufacturing Electricity

Why there’s a growing need to be more digital

Auto Service World

APRIL 24, 2025

Todays buyers demand a seamless, digital-first experience akin to what they encounter in other retail sectors. The transition to online car buying has fundamentally altered consumer expectations, observed Madhuchhanda Palit, automotive analyst at GlobalData.

Automotive

Automotive Automotive Marketing Retail Car

Avoid quickly turning around customers

Auto Service World

NOVEMBER 19, 2024

Automotive coach Alan Beech told attendees of the Automotive Aftermarket Retailers of Ontario’s recent Trade Show & Training Event that it’s time to rethink the “quick turnaround” approach.

Oil Change

Oil Change Automotive Repair Vehicle Electronics

Flynn’s Tire Group Opens 31st Retail Location in Stow, Ohio

Tire Review Magazine

MAY 1, 2025

Flynn’s Tire opened its 31st retail location in Stow, Ohio. The post Flynn’s Tire Group Opens 31st Retail Location in Stow, Ohio appeared first on Tire Review Magazine. The ribbon-cutting ceremony took place on April 28. Several local officials, including Mayor John Pribonic, attended. to 5:30 p.m., and Saturday, 7:30 a.m.

Retail

Retail Oil Change Brake Repair Automotive Services

Northern Ontario father-son team named Fountain Tire MVPs

Auto Service World

MAY 22, 2025

Most Improved Retail: Ron Kotila, Sudbury (Barrydowne), Ont. The 2024 MVP award was presented during Fountain Tires annual Owners Convention in March. Additional honourees included: Rookie of the Year: Ryan McHollister, Ladner, B.C. Most Improved Mixed: Steve Dempster, Estevan, Sask.

Automotive Services

Automotive Services Retail Management Automotive

What’s Preventing More Auto Retailers from Additional Cyber Defense?

AutoSuccess

APRIL 2, 2025

Sure, technology is rapidly advancing the automotive retail and lending industries, but this evolution has also brought about new challenges in the areas of cybersecurity. The post Whats Preventing More Auto Retailers from Additional Cyber Defense? appeared first on AutoSuccessOnline.

Retail

Retail Automotive Education Software

Uni-Select adds Ontario, Quebec jobbers

Auto Service World

JUNE 21, 2024

In the community since 1959, it caters its automotive aftermarket parts to retail, wholesale and … The post Uni-Select adds Ontario, Quebec jobbers appeared first on Auto Service World. After a couple of acquisitions out west, Uni-Select announced deals in each of Ontario and Quebec. In Toronto, General Auto Parts is one of them.

Retail

Retail Automotive IT Auto Repair

AARO boosts group benefits options

Auto Service World

JUNE 3, 2024

The Automotive Aftermarket Retailers of Ontario (AARO) has announced a significant enhancement to their group benefits program. The group has partnered with OTTO to introduce an array of improved and customized offerings specifically tailored for the automotive sector.

Retail

Retail Automotive Auto Repair

Tire shops announce merger

Auto Service World

FEBRUARY 13, 2024

The joint operation will bring Coast Tire’s 26 commercial and consumer tire and auto retail locations, a commercial retreading plant and wheel refinishing … The post Tire shops announce merger appeared first on Auto Service World.

Retail

Retail Auto Repair

Differentiating your products from the masses

Auto Service World

MARCH 27, 2024

In the sea of online shopping, be it on Amazon, eBay or parts retailer websites, automotive aftermarket parts companies need to find a way to have their products stand out. A panel of industry experts gave some advice on how … The post Differentiating your products from the masses appeared first on Auto Service World.

Retail

Retail Automotive Auto Repair IT

Amazon stepping up its mobility game

Auto Service World

MARCH 22, 2024

As the digital retailer sets its goal of being the … The post Amazon stepping up its mobility game appeared first on Auto Service World. Amazon has its eyes set on mobility as a key growth area and it’s looking to expand what’s possible when moving goods, which could have implications for the automotive aftermarket.

IT

IT Retail Automotive Auto Repair

How EV charging is key to fuel retailers’ future profitability

How retailers, brands are investing in AI

Trending Sources

Online retail set for continued growth

How essential delivery is for your retail sales

Where retail leaders see room for improvement

EV infrastructure a global issue

Used-car retail prices, surprisingly, aren’t climbing

How Automotive Technology Retail Companies Are Testing Generative AI

OK Tire, Groupe Touchette form partnership

KUMHO Tire’s New UHP Tires are a Game Changer for Retailers and Drivers Alike

Retail risk increases with disjointed delivery

KUMHO Tire’s New UHP Tires are a Game Changer for Retailers and Drivers Alike

Why there’s concern over falling auto retail numbers

How much bad customer service is costing businesses

Making sense of February’s used-car retail prices

TGI Unveils Cosmo Kat Kash Retailer Program

Why consumers keep turning to private label

The winner of the 2024 Jobber of the Year is…

Rare Dodge Challenger Hellcat 'Black Ghost' Retailed for $104,865, Just Sold for $120,000

Inspiring Female Leaders Take Part in Women Driving Auto Retail Event

Aftermarket faces challenges as market softens

LLMs, Agentic AI and Vertical AI: How Machines are Improving Dealer Retail Operations

Report shows Q1 used-car retail prices calm before a potential storm

Cox Automotive New Retail, Inventory Solutions at NADA Show 2025

How consumer buying habits have changed

CARS magazine honours the Shop of the Year Winner

Get rid of this management style in your shop

Eccles Auto adds glass service from Novus

AiAuto Announces AI-Driven Solutions to Empower Future of Automotive Retail

What you need to ace if you want to win customers

Aftermarket expects more growth this year

Distributors demand high-quality data from suppliers

Building a Customer-Centric Culture: The Key to Success in Automotive Retail

Chevrolet’s 2025 Silverado EV to Offer up to 492 Miles of Range

Why there’s a growing need to be more digital

Avoid quickly turning around customers

Flynn’s Tire Group Opens 31st Retail Location in Stow, Ohio

Northern Ontario father-son team named Fountain Tire MVPs

What’s Preventing More Auto Retailers from Additional Cyber Defense?

Uni-Select adds Ontario, Quebec jobbers

AARO boosts group benefits options

Tire shops announce merger

Differentiating your products from the masses

Amazon stepping up its mobility game

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