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Small competitors positioned at the lower end of the market started absorbing business from usedcar lots and garages, which focused on budget-conscious customers. A once-balanced market with local family-run jobbers and small corporate-owned stores evolved rapidly. Despite these shifts, the industry was still in a growth phase.
Similarly, a sudden drop in usedcar prices from post-COVID highs resulted in many vehicles not being repaired. For instance, as vehicles become more complex, the cost of repairing crash parts with all the added sensors and technology might lead to higher total loss ratios as these cars depreciate. He is based out of Toronto.
Economic uncertainty is prompting many car buyers to act quickly, which pushes up sales and vehicle prices. According to CARFAX , both car sales and prices are rising beyond typical seasonal patterns. This spring, usedcar price trends show nearly double the increase compared to the same period last year. Across the U.S.,
The reason most salespeople struggle to push usedcars isnt because they dont want to its because they dont understand how to sell what they dont know. If we dont prioritize inventory knowledge, our teams will naturally default to selling new cars. Heres how you as a leader can help your team crush usedcar sales: 1.
In today’s competitive usedcar market, dealerships can’t afford to rely on guesswork during vehicle appraisals. In the usedcar market, predictability is the foundation of profitability. Accurate appraisals are the key to a more profitable future in usedcar sales.
It’s no secret that dealers are facing a complex set of challenges when sourcing usedcar inventory. While supply constraints have been a major focus, it’s also important to consider how demand dynamics are influencing the usedcar market and complicating dealerships’ ability to source inventory effectively.
Economic uncertainty is prompting many car buyers to act quickly, which pushes up sales and vehicle prices. According to CARFAX , both car sales and prices are rising beyond typical seasonal patterns. This spring, usedcar price trends show nearly double the increase compared to the same period last year. Across the U.S.,
Consider these actions to reduce market risks to usedcar profitability. Appraisals As you evaluate potential trades and walk private-party purchases and auction cars, use your good sense, but be humble and back that estimate with a VIN scan. Speed repair approvals between the recon department and the usedcar manager.
Dealerships in 2024 will continue to face usedcar sourcing challenges. I recently read an article that netted the issue: “Dealers navigating a used-vehicle market that already allows little room for error are eyeing another obstacle: worsening used-car availability.”
While some dealerships are happy sending their usedcar manager to the auction, others who aren’t satisfied with that approach need to get a little scrappy and think outside the box. Finding a good usedcar buyer is one of the biggest hurdles dealers face when trying to explore alternative acquisition channels.
Bryan Bough, usedcar manager at one of the largest auto groups in Boise, Idaho, recently said to us: “If you’re not buying cars from the public, you’re making a huge mistake. The post Mastering UsedCar Acquisition: Lead Generation Basics appeared first on AutoSuccessOnline. It’s really that simple.
He sold anything from refrigerators to usedcars to real estate. The post Jack Furrier Tire was Born from the Drive to Build Something Bigger appeared first on Tire Review Magazine. Building Jack Furrier Tire After serving four years in the U.S.
As part of the inaugural Automotive Intelligence Awards , Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries.
What a car shopper cant find on them wouldnt fill a thimble so why should you consider adding digital vehicle portfolio (DVP) content to this fantastic marketing site? Thats a great question, and every dealer, GM and usedcar manager should ask it. So, what are DVPs?
When you think car business, you immediately picture a salesperson. We put all our energy into selling and almost nothing into buying cars. Usedcars generate 33% of a dealerships revenue, not even counting service. But weve got it backwards. Just look at the numbers.
The adage time to line is always fashionable when reconditioning usedcars so you can retail sooner and profitably. For over a decade, dealers have confirmed that a three-to-five-day time-to-line recon operation gets usedcars frontline ready faster and improves inventory turn.
The post The First and Most Crucial Step to Profitable UsedCars appeared first on AutoSuccessOnline. As the automotive industry continues to evolve, the dealerships that thrive will be those that embrace digital tools, track key metrics and continuously seek improvement opportunities.
As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries.
I mean growing sales margins, making more confident trade appraisals and working the usedcar operation to increase cash flow. More Efficient New and Used Vehicle Sales: Missing a service delivery promise chills retention. Now they meet customers on a level field, both able to discuss any usedcar on your lot intelligently.
As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries.
We talked with their usedcar manager, Bryan Bough, about their private-party buying program. They didnt just tweak their existing process; they completely reinvented how they acquire usedcars. Higher Margins: The dealership earned an average of $7,000 per car by combining front-end sales, financing and service revenue.
At the same time, without process improvement, the profitability per vehicle (PPV) of the usedcar will continue to evaporate. Every acquisition in this usedcar market must lead to a profit per vehicle outcome. Now, the usedcar department can factor a retail or wholesale disposition strategy into acquisitions.
Also included in the magazine and conference recognition will be the Automotive Intelligence Awards: Emerging Companies program, which will recognize emerging companies and entrepreneurs charging forward to make their mark on the used-car industry.
As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries.
The average used vehicle listing price dropped to $25,470, down from the revised $25,490 at the beginning of May, representing a 1% decrease compared to the levels observed a year earlier. Affordability remains challenging for consumers, and the used-vehicle supply is more constrained at lower price points.
OK, I do not want to be Chicken Little crying that the sky is falling, but I hope to encourage you to look at the reconditioning practices of your usedcar department. How that process is managed determines how strongly reconditioning helps push back the margin compression clouding your profitability horizon.
Margin compression affects every department of your dealership, notably usedcar reconditioning and usedcar appraisals. UsedCar Reconditioning A reconditioning speed of three to five days, from acquisition to frontline readiness, is the efficiency gold standard. How do you manage margin compression here?
Discover a smarter usedcar inventory sourcing strategy. The best cars dont hit the lane; theyre in someones driveway. Ever notice how the cars you really want low miles, high demand, fat margins never seem to hit the auction block anymore? Heres the kicker: 36.9%
For instance, if there is a spike in usedcar sales, dealers need to ensure that their usedcar vehicle service contract program is robust enough to meet the increased demand. Diversifying F&I operations is important in mitigating risks associated with market volatility.
Its the cry of the frustrated manager: Wheres the car? They come from: Usedcar managers who cant locate keys for vehicles they need to move to the sales lot. Where are the keys? These are not random cries of frustration heard occasionally; theyre frequent complaints that echo through dealerships all the time.
AI is a tool in a larger toolkit, but its important to know when to use it. If you want to produce unique descriptions for all your usedcars, someone can easily train generative AI to do that at the dealership level, with great effect. Need to format a page and your website vendor takes a month to get anything done?
According to Cox Automotive’s June 2024 Auto Market Report, the average new car loan interest rate is 10.1% for usedcar loans. This is a significant increase from two years ago, when the average new car interest rate was 4.1% for usedcar loans, according to Car and Driver.
Giron says the dealerships usedcar manager can view the videos and pictures on his phone to check the work thats being done to recon cars, allowing him to effortlessly approve a vehicle for use. A lot of the comments will say [customers] love the fact that they can see a video and a picture, Giron says.
But I do because my company’s products and services interface with the GM at a crucial point: usedcar profitability. I know enough GMs, fixed ops directors and usedcar managers in all sizes of dealerships and groups to understand how important vendor and product trust is to them.
By securing a VSC post-sale, dealers can lock in this relationship, encouraging repeat business for future car purchases. Additionally, a well-maintained car with a solid service record becomes a valuable trade-in option, presenting an opportunity to enhance the dealerships usedcar inventory with well-cared-for vehicles.
Dealers today enjoy more predictable usedcar results because they leverage strategic reconditioning software’s robust efficiency metrics called time-to-line or T2L, a process we introduced to the market in 2010. The profitability of usedcars has been, until now, primarily determined by demand and availability.
With the potential for new vehicle prices to skyrocket, more shoppers may turn to used vehicles as a more affordable option. Ensuring a robust selection of high-quality F&I options that cater to usedcars and trucks can help dealers meet this demand and maintain sales volumes while keeping customer service levels in place.
Many dealers we talk to — and it’s the overall sentiment in the market right now — are sick and tired of going through middlemen (the auction) for their usedcar inventory. Not only is the auction profiting off you, but you’re paying close to $1,000 per car just to run it through your shop, eroding your margins even further.
Each technician provided a unique inspection report for a usedcar with worn components, resulting in a staggering lack of uniformity among the reports. Furthermore, technicians may not always recommend items they dislike addressing, leading to omissions in the inspection process.
While dealerships focus on reconditioning usedcars, the efficiency of the PDI process for new cars is equally vital. Optimizing the Pre-Delivery Inspection (PDI) process is crucial, yet often overlooked. The PDI process ensures new vehicles meet manufacturer standards before delivery.
He ran the usedcar department for his grandfather’s dealership, Chuck Patterson Toyota. For example, if you’re a Toyota store and you acquire all the publicly listed Toyotas on Craigslist and Facebook marketplace, it forces your local Toyota consumers to shop with you. If you don’t think this works, ask our CEO, Nick Patterson.
This stands in sharp contrast to dealers who often face the challenge of uncertainties in usedcar acquisitions due to a lack of comprehensive data. Stock investors have long benefited from a wealth of information and advanced technological tools, supporting them in making data-driven decisions.
Today, this pattern is packaged into digital vehicle portfolios (DVP), the visual, enticing and descriptive Wish Books grown-ups now use to shop and buy usedcars from your dealership. Seal the deal before it starts by using DVPs to transform buyer trust and transparency and stimulate desire.
If that happens, a slump will also lead to suppressed usedcar prices, so be prepared for both realities as you do your forecasting. But sales pulled forward dont get back-filled by sales later. This is the opposite of pent-up demand, and urgency buying will lead to a sales slump later in the year.
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