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From the Magazine: Collision repair at a crossroads

Auto Service World

Insurance claims, arguably the largest driver of revenue, were down which directly impacted collision topline. Similarly, a sudden drop in used car prices from post-COVID highs resulted in many vehicles not being repaired. Now, 2024 was an unusual year with one of the mildest winters recorded in recent history.

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Talking to your customers about ADAS

Brake & Front End

It begins with having resources readily available in the shop, such as videos, tablets, brochures, customer-facing websites, social media and texts. They care about accident prevention and trust the latest vehicle technology to help them stay safe. This communication should start long before a calibration is needed. Performance first.

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Marketing Auto Body Shops with Daniel Burkholder

Shop Marketing Pros

We talk about what a Direct Repair Program (DRP) is, how it affects a shop’s autonomy, and why relying on insurance companies for car count is a dangerous game. Misconception: Collision Shops Don’t Need Marketing (00:02:12) Discussion about the misconception that collision shops rely solely on insurance companies for business.

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Commentary: Scaling for the Future

Auto Service World

With the global vehicle repair and maintenance market steadily growing, building a scalable, well-structured business is essential for long-term success. Leverage social media platforms to engage with your audience and run targeted advertising campaigns. Adapting to these changes can differentiate your business from competitors.

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Fleet Managers Identify Biggest Cost Challenges for 2025

Automotive Fleet

But it’s for long-term benefit: “By increasing driver safety education and safety programs,” he said, “we can reduce accident rates in order to save lives and help control insurance costs.” Reevaluating Vehicle Eligibility Kimberly Fisher, director of global fleet and travel at NOV Inc.,

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Listen In: ADAS Roundtable Sponsored by AUTEL

Tomorrow's Technician

ADAS-equipped vehicles have been on the road for more than a decade – yet many shops still don’t understand the purpose and procedures for understanding the technology. James Rodis, process, procedure and training manager at OEM Calibration, agreed with Phillips on the majority of shops still not scanning vehicles.

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The FTC’s Unwavering Gaze: Why Auto Dealers and Lenders Can’t Afford Complacency on Cybersecurity

AutoSuccess

This action, the FTC’s first related to connected vehicle data, highlights the agency’s expanding purview beyond traditional financial data to encompass the vast array of information generated by modern vehicles.

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