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From the Magazine: Collision repair at a crossroads

Auto Service World

Insurance claims, arguably the largest driver of revenue, were down which directly impacted collision topline. If a vehicle gets too expensive to repair, insurance companies are more likely to write it off, depriving the market of revenue. Many independent shops went out of business.

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Talking to your customers about ADAS

Brake & Front End

It begins with having resources readily available in the shop, such as videos, tablets, brochures, customer-facing websites, social media and texts. The choice is between a relatively small amount now, against costly major repairs and insurance hikes later. This communication should start long before a calibration is needed.

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Do You Have a Hiring Blind-Spot?

DRIVE

Benefits such as health insurance, retirement plans, paid time off, and even gym memberships or wellness programs can be attractive, especially in an industry that is physically demanding. Some shop owners also advocate for marketing their shops as great places to work through social media and online platforms.

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Marketing Auto Body Shops with Daniel Burkholder

Shop Marketing Pros

We talk about what a Direct Repair Program (DRP) is, how it affects a shop’s autonomy, and why relying on insurance companies for car count is a dangerous game. Misconception: Collision Shops Don’t Need Marketing (00:02:12) Discussion about the misconception that collision shops rely solely on insurance companies for business.

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Fleet Managers Identify Biggest Cost Challenges for 2025

Automotive Fleet

But it’s for long-term benefit: “By increasing driver safety education and safety programs,” he said, “we can reduce accident rates in order to save lives and help control insurance costs.” How Essential Utilities Controls Maintenance Costs Sales and other positions would be examined more closely. “We

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Commentary: Scaling for the Future

Auto Service World

Leverage social media platforms to engage with your audience and run targeted advertising campaigns. Mitigate these risks with comprehensive insurance coverage developed for your operations. Additionally, loyalty programs and personalized services can boost customer retention, ensuring repeat business.

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Devastation and Resilience: How One Shop Owner and His Team Are Rebuilding After a Tragedy

DRIVE

Local media, including KITV and our local newspaper, covered our story, and iHeart Radio DJs have been sharing our struggles with their listeners. I was surprised by the generosity of my landlord, who could have simply told me to rely on my insurance. Although its not a perfect fit, its an opportunity to rebuild bigger and better.