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In the world of automotive repair, knowing how to talk to customers can be just as important as knowing how to fix their cars. When you can understand the various personality traits of the consumer, you can better work with clients and effectively communicate with them, said Emily Chung, a former auto repair shop owner. At the Tirecraft 2025 Conference in Blue Mountain, Ontario, she explained to the audience how knowing and understanding consumer behaviour can transform how automotive profession
If youre enrolled in an auto mechanic school or exploring a future in engine diagnostics and repair, youll quickly learn that not all bolts are created equal. While a bolt might look like a simple fastener, in modern engine assembly, some, such as the torque-to-yield (TTY) bolt, play a critical role where precision, strength, and safety are essential.
EPISODE: 151 Marketing When You Are Not a Marketer You didnt go to school for marketing, but here you are, running a shop and needing to fill those bays! In this episode of the Auto Repair Marketing Podcast, Kim Walker gets real about what it is like to jump headfirst into marketing when you are not a trained marketer. (Spoiler: it is scary at first, but it is doable.
A failed cooling system doesnt just mean a leakit can also mean damage to critical components like the thermostat. In this video, Andrew Markel discusses how a damaged or aging thermostat can cause persistent drivability problems even after the initial repair, and why it should be part of your inspection checklist after an overheat. This video is sponsored by Auto Value and Bumper to Bumper.
Suppliers need to give automotive parts distributors better data if they want to sell their parts, a conference panel recently emphasized A distributors ability to sell automotive aftermarket parts and components is only as effective as the data provided by the supplier to help make the sale, attendees of the MEMA Aftermarket Suppliers Technology Conference heard from industry leaders.
Vehicle maintenance isnt just about fixing problems, its also about preventing them. As auto mechanic systems become more advanced, mechanics are expected to understand how vehicles function and how to anticipate issues before they occur. Thats where predictive and preventive maintenance come into play. If you’re training to become an auto mechanic, knowing the difference between these approaches and when to apply each will set you apart in the workshop and on the job.
When it comes to marketing your auto repair shop, having the right tools can make all the difference. Whether its managing your social media , optimizing your website , or running Google Ads for auto repair shops, using the right technology can save you time, improve results, and elevate your shops reputation. But heres the good news: you dont need to be a marketing pro to get started.
Growing your tire shop takes the right inventory and great service, but it also takes marketing that speaks to your customers. Personalized messages and targeted promos help build real connections and lasting loyalty. They're also proven to outperform one-size-fits-all campaigns.
Growing your tire shop takes the right inventory and great service, but it also takes marketing that speaks to your customers. Personalized messages and targeted promos help build real connections and lasting loyalty. They're also proven to outperform one-size-fits-all campaigns.
Why prioritizing your health is more important than you think Running a garage and working in one is no easy task. Its physically demanding, mentally exhausting and often leaves little time for personal well-being. Long hours, exposure to chemicals and heavy lifting take a toll on the body. By the time I am working with shop owners, many have usually pushed themselves to their physical limit, believing that hard work and dedication are the keys to success.
For students in auto mechanic training , understanding how BTMS works, and how to maintain or repair it, can be a major advantage in todays evolving industry. As electric vehicles (EVs) become more common on Canadian roads, the systems that power and protect them create new demands for auto technicians. One of the most critical, and often overlooked, systems is the Battery Thermal Management System (BTMS).
Here in the BendPak Garage Studio at Babcox Media, weve talked a lot about EVsfrom maintenance to repairs to understanding EV components. However, when it comes to EV brake system service , many of the same repair procedures from internal combustion vehicles (ICE) still apply. Youve already handled most of these jobs before. Consider EV and ICE brake systemsthey share more similarities than you might expect.
Tesla concluded a difficult first quarter, with deliveries down across the board and disappointing financials. However, market conditions and the anti-Tesla sentiment will likely push the EV maker into a downward spiral as people are less likely to buy its cars. A new study shows that people are reluctant to buy a Tesla, and many decide to sell theirs for fear of social stigma and vandalism.
AI is set to transform vehicle diagnostics, making repairs quicker and more accurate for automotive technicians, according to one automotive aftermarket leader. Pete Bradley, head of international technical training and association affairs at Hella Gutmann Solutions, spoke at the MEMA Aftermarket Suppliers Technology Conference last fall about the transformative potential of AI in vehicle diagnostics.
When a driver complains about a bumpy ride, pulling to one side, or uneven tire wear, a problem with the suspension system is often to blame. As a future professional in the automotive field, understanding how to diagnose and fix these issues is essential. ATC Cambridges auto mechanic training program teaches you to spot common suspension problems and, more importantly, how to fix them.
In honor of National Signing Day on May 6, NAPA and SkillsUSA hosted a celebration at Truist Park in Atlanta. They recognized four standout Georgia students launching careers in the automotive technician trade. This event represents one of many steps NAPA is taking to address the national technician shortage. Each student signed a commitment to join the trades during an official ceremony.
I'm starting to see more DI carbon problems and reading about chemical solutions causing mechanical issues. Since DI has been around for awhile now, I'm wondering if you guys have any recommendations for a good non vehicle specific walnut blaster. I'm not thinking of anything Harbor Freighty.
The future of fuel cell electric vehicles remains uncertain as the automotive industry continues to evolve, a new report highlighted. While battery electric vehicles (BEVs) have seen significant growth in model availability, sales, and charging infrastructure, FCEVs have struggled to keep pace. According to a new report by IDTechEx, authored by technology analyst John Li, the year 2024 marked the second consecutive year of declining sales for FCEV passenger cars, with commercial vehicles also la
I often take a walk, in a nearby park. It’s quiet, simple, and ironically one of the most productive parts of my day. The trees have changed. The paths have shifted. And every time I walk it, I realize how much I’ve changed too. Years ago, I wouldn’t have taken the time. I thought being a good shop owner meant staying plugged in 24/7.
Any time you hear the word bypass, you think about going around something or eliminating it. So, when someone asks for a compressor bypass pulley, or calls it an A/C bypass pulley, you might wonder why they would want to bypass their air conditioning. You can be assured they dont actually want to bypass it. On aging vehicles, when the A/C compressor fails, the cost of repair can exceed the vehicles value.
The automotive landscape has shifted dramatically. Customer experience (CX) has become the magic differentiator that converts browsers into buyers and first-time customers into lifelong advocates. In a sea of similar inventory and competitive prices, dealerships that master exceptional CX sell more vehicles and establish a sustainable competitive advantage that will drive profitability for years to come.
Novis Glass has expanded, adding a location in Dundas, Ontario, helping expand Eccles Auto Service. The new automotive glass repair and replacement location joins a local repair shop that has been in business for more than 40 years near Hamilton. The shop is now owned by Scott Eccles, who purchased the business from his parents Bruce and Claire in 2019.
Here in the BendPak Garage Studio at Babcox Media, weve talked a lot about EVsfrom maintenance to repairs to understanding EV components. However, when it comes to EV brake system service , many of the same repair procedures from internal combustion vehicles (ICE) still apply. Youve already handled most of these jobs before. Consider EV and ICE brake systemsthey share more similarities than you might expect.
In this episode of DriveTime, Jason Rainey, VP of Auto Care, NAPA Auto Parts, discusses the recent NAPA NOW event and the NAPA Auto Care Center program. He also explains what it takes to become a NAPA Gold-Certified shop. Rainey described the NAPA NOW event as an educational experience. So, the thing that I really have liked about this event is its truly something you just have to experience.
Ever since the invention of the automobile, humankind has never stopped dreaming about flying vehicles. Over the last decades, significant progress has been made in the world of air mobility, but the race is now on to develop efficient personal mobility solutions that can take individuals to the skies like in science-fiction movies. We've seen dozens of eVTOLs lately that have taken bold steps toward real-world us. ( continue reading.
OK Tire celebrated industry achievements and community engagement at its 2025 Annual Conference, held over three days in Cancun, Mexico. The conference brought together dealers, vendors and corporate leaders from across the country for strategy sessions, training workshops and a tradeshow highlighting the latest in automotive products and services. Two new award categories were introduced this year the Community Grassroots Partner of the Year and the Service Partner Award among a full slate of
Au tel released alignment and ADAS calibration software updates for many 2025 vehicle models. These include General Motors, Honda, Dodge, Jeep, Subaru, Toyota and Hyundai. The Autel software updates became available for download on April 10. Autel said the IA900WA aligner system and MaxiSYS Ultra ADAS tablet provide accurate alignments and workflow efficiency.
As technicians, we have to learn every new technology that emerges at a breakneck speed. New fuel delivery systemgo figure it out. New adaptive safety systemlearn it. And by the way, lets go ahead and change the propulsion system on the cars now, too. In an effort to go green and cut down on the usage of gasoline engines, the car industry has flipped independent repair shops, and now, an EV technician training program is more important than ever.
A senior gentleman has been keeping the Dodge Charger in a storage facility for he can't even remember how long. The car hides under a thick layer of dust that leaves its original color to the imagination. Will it shine and drive again, or should it already be on its way to the scrap yard? The 96-year-old owner of the 57-year-old Dodge Charger is Peter.
The New Car Dealers Association of BC (NCDA) has expressed concern over the British Columbia government’s decision to pause the CleanBC Go Electric Vehicle Rebate Program. The move comes as the auto industry braces for the impact of massive tariffs, which the group said could potentially push the price of new and used vehicles out of reach for many consumers.
When you think of a tire shop, you think of an alignment system. And when you think of an alignment system, you think of ADAS calibrations. OK. Maybe not just yet for tire shops. But you should, and in time hopefully will. With the booming present and future market for ADAS calibrations youve heard about all that, right? ADAS and alignment become more paired at the hip each day.
In an engine, the connecting rods, often called rods, connect the crankshaft on one end and the piston on the other. These engine connecting rods come in two pieces and separate at the crankshaft or big end. Combustion of the air/fuel mixture pushes the piston downward. The piston transfers this force through the rod into the crankshaft , causing the crankshaft to turn.
Ford introduced the Mach 1 series for the 1969 model year, signaling that the years of the Shelby performance were drawing to a close. Together with the Boss 302 and Boss 429, the Mach 1 Sportsroof comprised the performance trinity of the factory Mustang family. The model sold unbelievably well, with almost 72,500 examples rolling off the lines onto the vast network of American roads.
NTN Bearing Corporation of America announced the retirement of president and chief executive officer Pete Eich, effective June 1. The company said that, after 42 years of service to NTN, Eich (pictured above) decided to step down from his role. Tom Mohrdieck, currently vice president of the industrial OE business unit, will take over. Eich joined the company in 1982 as an application engineer.
Modern engines rely on advanced cooling systems to maintain optimal performance and prevent costly damage. As technology evolves, so do the components and service procedures associated with vehicle temperature regulation. For students enrolled in automotive training , understanding how to diagnose, repair, and maintain these systems is a critical part of becoming a skilled technician.
Stop-start systems may seem simple, but the specialized starters they rely on are anything but. This video breaks down the unique features of stop-start starterssuch as additional solenoid connections and gear disengagement mechanismsand explains how these components help enable smoother, quicker engine restarts. It also highlights the importance of supporting sensors like the brake pedal position and crank angle sensors, which are crucial to proper starter function.
Given the reduced footprint and minimalist design of tiny homes, it's easy to understand why many are put off by the prospect of small-scale living. However, going tiny is not about reducing comfort or style; it's about embracing the "less is more" philosophy. As we've seen countless times before, today's tiny houses can offer the same level of comfort and functionality as a standard home, a. ( continue reading.
Ren Ocegueda Aisin Aftermarket & Service of America, Inc., established April 1, 2025 following the merger of the aftermarket division of Aisin World Corp. of America and an Aisin group company specializing in transmission remanufacturing has announced two of its new leaders. Dwayne Bates (pictured above) was named president of AISIN Aftermarket & Service of America, Inc.
Starting a business is never easy, but when its fueled by passion, grit and a vision for something better, it can turn into something truly special. Thats exactly what happened with Matt Pierce, owner of Tech Hedz in Nampa, Idaho. Matts story is one of transformation of learning what it means to go from a talented individual working with his hands to a strong leader running a growing, profitable business.
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