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From the Magazine: ‘A challenge and an honour’

Auto Service World

This early passion took him to a technical vocational high school and an apprenticeship, which led to Kuczynski becoming a licensed heavy equipment mechanic. Great leaders understand how to motivate people and they understand customer service. Customer satisfaction should be at the heart of everything you do, he said.

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Thousands head to KC for training

Auto Service World

The Vision HiTech Training and Expo in the Kansas City area once again provided industry pros with the latest training, from management to technical. Service advisors had the chance to take classes on topics like customer service and selling strategies.

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From the Magazine: Frontline feedback

Auto Service World

They admitted that they’ve had challenges being good at customer service but have grown into the role. “I I think I would like to see more training for products we sell in order to better explain the benefits to customers,” they noted as something that could use improvement. Reps are thing of past,” one observed.

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Management, technical training top focus at AARO show

Auto Service World

They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. 12 kicked off with Alan Beech from Beech Consulting and an occasional contributor to CARS magazine.

Technical 147
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How To Land Clients As An Independent Auto Body Estimator

Automotive Training Centre

Also, consider advertising in local newspapers and automotive magazines or sponsoring local community events. Use keywords related to auto body estimation services in your area. Your reputation as an auto body estimator relies equally on customer service and technical skills.

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Roger’s Tire Service focuses on customer service and community relationships

Tire Review Magazine

So, why would anybody pick Roger’s Tire Service over any other Ag dealer, tire dealer or shop in the Richwood area? Roger says it’s because the competition can’t beat his customer service or his relationship with people in the community. Our customer service is just unmatched by anybody else,” he says. “We

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How Patti Feck’s Hunter Mentality Drives Her Career in the Aftermarket

Tire Review Magazine

Patti Feck has built a career defined by determination, a focus on customer service, and a passion for helping others succeed. Patti Feck Club 3633 Recognition Caps Decades of Leadership “It’s one thing to understand the technical side of this business when you’re a representative or talking to the customer,” she says.