AutoSuccess

APRIL 10, 2025

Car Wars announces that Cari Scheduler, the companys AI service scheduler for dealerships, now integrates seamlessly with Xtime. This integration helps dealerships streamline their service operations by improving scheduling accuracy, reducing administrative workload and maximizing booked appointments.

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Car Customer Service Used Cars 40

The Mechanic Doctor

NOVEMBER 22, 2023

The Mechanic Doctor - Resources for Amateur and Pro Auto Mechanics When purchasing a new car from its manufacturer, an owner’s manual will come with it to guide your use and care of it. Sometimes, these manuals will also exist with pre-owned cars, though only sometimes. Owner’s manuals might seem optional initially.

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Used Cars Car Manufacturing Mechanic 52

AutoSuccess

SEPTEMBER 3, 2024

During the coronavirus pandemic, inventory was historically low, customers frequently paid above MSRP and financed cars at higher interest rates and for longer periods of time. These circumstances have resulted in many customers being underwater with their pandemic-era purchase, and upgrading vehicles has become financially difficult.

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Car Software Finance Management 93

AutoSuccess

JUNE 27, 2025

Today’s current economic climate has forced auto dealers to buckle in for a wild, unpredictable ride with their car shoppers. The presidential tariffs are expected to cause manufacturers to raise vehicle and parts prices, which will inevitably put more affordability pressure on car shoppers and consumers.

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Management Used Cars Customer Service Car 52

Auto Remarketing

NOVEMBER 17, 2023

The world of car dealerships is a dynamic and ever-evolving industry that operates in tandem with economic cycles. In a down market, car dealerships face unique challenges that test their adaptability and resilience. This means offering a wider range of vehicles that cater to varying customer demands and budgets.

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Car Dealership Customer Service Finance Management 105

AutoSuccess

JANUARY 14, 2025

Since the dealership often handles these repairs under the service contract, it ensures that any needed work stays within the dealerships service drive rather than going to a third-party mechanic. This creates a reliable revenue stream and gives the dealer more control over the customers service experience.

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Vehicle Manufacturing Management Utilities 52

AutoSuccess

MARCH 17, 2025

The increased efficiency and transparency in the BMW of El Cajon service department allows for more happy customers when they leave the dealership. The platform tracks this through the customer service index (CSI) score. Giron says the departments CSI scores have seen a positive change.

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Service Advisor Vehicle Management Customer Service 64

AutoSuccess

FEBRUARY 1, 2024

Car Wars is announcing new and upcoming technology advancements at NADA 2024, Feb. Car Wars said in a press release its mission is to maximize the vast potential of AI and large language models while strongly utilizing the human element at the core of their approach.

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Service Advisor Car Utilities Customer Service 52

AutoSuccess

MAY 14, 2025

With the potential for new vehicle prices to skyrocket, more shoppers may turn to used vehicles as a more affordable option. Ensuring a robust selection of high-quality F&I options that cater to used cars and trucks can help dealers meet this demand and maintain sales volumes while keeping customer service levels in place.

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Consulting Vehicle Manufacturing Customer Service 52

AutoSuccess

JUNE 3, 2024

This enhancement introduces new solutions focused on Used Car Pricing, Service Management, and New Car Sales Negotiation, further empowering dealerships to optimize their operations and profitability.

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Retail Customer Service Management Used Cars 52

AutoSuccess

FEBRUARY 19, 2024

FrogData’s platform transcends conventional AI applications, offering solutions that extend well beyond automated customer service chatbots. Improving Service Operations: Leveraging operational data to improve service operations efficiency, warranty management, and after-sales services.

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Retail Used Cars Utilities Customer Service 52

AutoSuccess

NOVEMBER 20, 2023

The conversation delves into the evolving landscape of the service department, with a focus on the increasing importance of efficiency in reconditioning and customer service, especially as the age of used cars on the road continues to rise.

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Customer Service Used Cars Automotive Car 52

BA Auto Care

JUNE 30, 2023

Founded in 1978 as British American Auto Care by England native Brian England, the auto repair shop quickly established its reputation for quality auto repair backed by 5-Star customer service. Educated and trained as an automobile technician in England, Brian and his wife Jennifer dreamed of traveling to the United States.

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Auto Repair Shop Auto Repair Preventative Maintenance Car 52

Auto Remarketing

NOVEMBER 2, 2023

Auto dealerships are also embracing new AI tools for enhancing customer service and reshaping how they price their vehicles. But this approach can also scare off potential customers who may feel hesitant to purchase based on this uncertain starting point.

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Car Dealership Used Cars Finance Auto Market 52

Dent Mechanic Group

JULY 10, 2024

It’s essential to document the damage by taking photographs from multiple angles, as this will be useful when filing a car insurance claim or seeking repair estimates. Consider factors such as experience, customer service reviews, and warranties offered by each repair shop.

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Insurance Mechanic Vehicle Customer Service 52

AutoSuccess

FEBRUARY 20, 2024

The truth is that the sales staff plays a pivotal role in integrating AI into the car-buying process, creating a harmonious blend of technology and human expertise. Understanding this interplay is crucial for dealerships aiming to leverage AI effectively without losing the human touch that remains at the heart of every car purchase.

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Automotive Management Car Customer Service 52

AutoSuccess

FEBRUARY 16, 2024

Car Dealer’s Daughter Church was born into a family of dealers. So, as a GM, it’s very important to me that my service manager knows that he is just as important as the person who manages my new and my used car inventory. You have to show that example to your team that not one department matters.

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Management Vehicle Emissions Testing Service Advisor 52