Automotive Training Centre

OCTOBER 15, 2024

Whether working in new car dealerships or retail repair facilities, becoming proficient in sourcing and advising on EV parts will make you an invaluable asset in this growing sector. You’ll gain hands-on experience in essential areas such as warehousing, parts inventory management, and over-the-counter sales transactions.

Manufacturing 279

Manufacturing Electric Vehicles Car Dealership Collision Repair 279

Automotive Training Centre

MARCH 27, 2024

The Classic Choice: Car Dealerships Car dealerships are the natural first thought for many service advisors. As you gain experience and demonstrate leadership qualities, your service advisor training can pave the way for exciting management opportunities.

Service Advisor 278

Service Advisor Auto Mechanic Training Customer Service Technical 278

AutoSuccess

DECEMBER 19, 2023

Presently, we have three generations of dealers, managers and salespeople in action. Back then, buyers lacked information, necessitating visits to multiple dealers for car values. Transactional” salespeople and managers employed fast techniques, becoming adept manipulators. They said it was a “fluke” that would go away.

Car Dealership 98

Car Dealership Car Management Entertainment 98

Brake & Front End

JULY 30, 2024

I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. It has been estimated that the attack has hit 15,000 dealerships. It even handles the payroll for technicians.

Software 263

Software Insurance Car Dealership Retail 263

AutoSuccess

FEBRUARY 3, 2025

Tom Castriota addressed the countrys franchised new-car dealers for the first time as the NADA chairman at the NADA Show 2025 , setting the tone for a year of advocacy and emphasizing the community impact of dealerships. And like all of you, at my familys dealership, we prioritize taking care of them.

Retail 102

Retail Car Dealership Manufacturing Management 102

AutoSuccess

JANUARY 29, 2024

Back in the early days of his career, Jose Mendoza was simply looking for an office job at a local car dealership. During his interview process with the dealership’s general manager, their general sales manager actually convinced Mendoza to the sales side of the business with an odd persuasion method.

Management 97

Management Vehicle Customer Service Car Dealership 97

AutoSuccess

FEBRUARY 17, 2025

We talked with their used car manager, Bryan Bough, about their private-party buying program. They didnt just tweak their existing process; they completely reinvented how they acquire used cars. But to understand why, we need to examine how car dealerships typically work and why Dennis Dillons approach was so different.

Car 97

Car Management Vehicle Used Cars 97

Tomorrow's Technician

JULY 30, 2024

I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. It has been estimated that the attack has hit 15,000 dealerships. It even handles the payroll for technicians.

Software 246

Software Insurance Car Dealership Retail 246

AutoSuccess

MARCH 10, 2025

Dealerships are gaining significant value through predictive insights and automation. By leveraging data from previous purchases, online interactions and even social media, car dealerships not only increase operational efficiency but also create a highly personalized buying experience.

Automotive 69

Automotive Manufacturing Software Management 69

AutoSuccess

NOVEMBER 26, 2024

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

Finance 95

Finance Car Dealership Management Automotive 95

AutoSuccess

JANUARY 21, 2025

As cyber activity toward car dealerships has intensified, cyber compliance and prevention companies are ratcheting their defenses. CDK reportedly paid $25 million to satisfy its ransomers demand; its customers are said to have lost $1 billion in sales as a result. Any given network connects to a multitude of devices.

Car Dealership 52

Car Dealership Management Software Car 52

Auto Service World

MAY 4, 2025

More than 76% of Americans use cars to commute today. To meet the consumer demand, car dealerships must efficiently manage their inventory. One of the critical parts of automotive retail operations is auto transport for dealerships. American car dealerships need to move cars between locations to sell them.

Car 130

Car Transportation Car Dealership Insurance 130

AutoSuccess

DECEMBER 27, 2024

Dealerships are Now Fully in the Digital Age Todays auto industry is now defined by the digital journey. The vast majority of consumers rely on the internet to find a local car dealership, as well as deals offered by that dealership.

Media 105

Media Vehicle Car Dealership Car 105

AutoSuccess

MARCH 8, 2024

It’s only a matter of time before the Federal Trade Commission (FTC) makes an example of auto dealerships that are out of compliance with the FTC Safeguards Rule. Document management and storage are one aspect of the Safeguards Rule that challenges many dealers. Continue with traditional paper filing and storage methods 2.

Management 52

Management Finance Car Dealership Car 52

AutoSuccess

MARCH 4, 2025

Cyber intrusions are met with an instant response when observed conditions mandate it, rather than hours, days or longer, as is often the problem with cybersecurity now popular in car dealerships. We agree that incremental and passive cybersecurity methods like those most dealers use today will not get the job done nearly well enough.

Car Dealership 80

Car Dealership Car Management IT 80

AutoSuccess

DECEMBER 30, 2024

New car dealerships are constantly seeking effective strategies to enhance customer retention and boost sales. This tactic involves formalizing new car buyers introductions to the service department during their vehicle purchases, setting the stage for ongoing engagement and fostering enduring customer loyalty.

Car Dealership 52

Car Dealership Automotive Vehicle Management 52

Auto Remarketing

NOVEMBER 17, 2023

The world of car dealerships is a dynamic and ever-evolving industry that operates in tandem with economic cycles. In a down market, car dealerships face unique challenges that test their adaptability and resilience. Being a car dealer in a down market is undoubtedly challenging, but it’s not insurmountable.

Car Dealership 105

Car Dealership Customer Service Finance Management 105

AutoSuccess

SEPTEMBER 17, 2024

In this Executive Spotlight interview, Brian Ankney and Adam Alfia from Real Time Feedback discuss the importance of feedback over car dealership reviews. The system automatically routes satisfied customers to leave public reviews and dissatisfied ones to provide direct feedback to managers, enabling quick resolutions.

Car Dealership 98

Car Dealership Management Car IT 98

AutoSuccess

MARCH 11, 2025

A Guide for New Car Dealerships Dealerships are constantly exploring ways to enhance customer retention and leverage every opportunity. While much emphasis is placed on acquiring new customers through extensive advertising, an equally crucial aspect often gets overlooked the power of effective service call management.

Service Advisor 52

Service Advisor Car Dealership Management Utilities 52

Tomorrow's Technician

AUGUST 6, 2024

I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. It has been estimated that the attack has hit 15,000 dealerships. It even handles the payroll for technicians.

Software 130

Software Insurance Car Dealership Retail 130

AutoSuccess

DECEMBER 25, 2024

For car dealerships, efficient vehicle transport is not just a logistical concernit’s a critical component of business success. Whether moving inventory between locations or delivering vehicles to customers, dealerships can benefit significantly from adopting optimized transport strategies.

Transportation 52

Transportation Vehicle Insurance Utilities 52

AutoSuccess

NOVEMBER 15, 2024

Dealerships are especially vulnerable, evidenced by the June 2024 cyberattack on CDK Global that affected 15,000 car dealerships and resulted in an estimated $1 billion in collective damages. For most of today’s businesses — dealerships included — the cybersecurity mindset has become “not if, but when.”

Insurance 105

Insurance Management Car Dealership IT 105

AutoSuccess

JANUARY 6, 2025

As the automotive industry faces a rapidly changing landscape in 2025, Team Velocity invites industry leaders, innovators and decision-makers to its highly anticipated Automotive Leadership Roundtable (ALR).

Automotive 40

Automotive Retail Car Dealership Automotive Marketing 40

CATI

SEPTEMBER 19, 2024

Race car mechanics are responsible for maintaining and enhancing the performance of race cars, ensuring they run smoothly and efficiently during competitions. Working on a race car team means operating in an exciting, high-stakes environment. Work as a race car mechanic after your auto mechanic training.

Auto Mechanic Training 105

Auto Mechanic Training Mechanic Auto Repair Car Mechanic 105

AutoSuccess

APRIL 30, 2025

Youve seen it before: a new hire walks onto the dealership floor brimming with confidence. Despite the importance of these critical soft skills, dealerships often face significant challenges in accurately assessing them during the hiring process. On paper, they’re a sure-fire winner. clocking in at over $13 billion annually.

Retail 40

Retail Automotive Service Advisor Management 40

Tire Review Magazine

MARCH 26, 2025

Of its tire sales, 90% is retail, with the remaining 10% wholesale to area car dealerships. The result is a successful dealership that has grown steadily every year since its founding and one that stands out as a finalist in the 2025 Mr. Tire/Big 3 Tire Top Shop Award. Pictured are Jim (left) and Michael Handel.

Media 52

Media Management Banking Finance 52

AutoSuccess

JANUARY 31, 2024

has introduced Flip2txt , a game-changing solution designed to transform the way car dealerships receive and manage calls, the company said in a press release. ActivEngage, Inc. Testing proved this ultimately leads to increased customer satisfaction and more productive interactions. 2-4, 2024.

Car Dealership 52

Car Dealership Management Retail Automobile 52

AutoSuccess

FEBRUARY 27, 2025

DealerAI announced the launch of Multi-Agent Generative System (MAGS), a next-generation AI platform designed to provide car dealerships and auto groups with an advanced, customizable AI solution that enhances online customer interactions, automates key workflows and scales with business needs. ” Now available in the U.S.

Finance 52

Finance Car Dealership Automotive Marketing Management 52

Tire Review Magazine

MARCH 26, 2025

Of its tire sales, 90% is retail, with the remaining 10% wholesale to area car dealerships. The result is a successful dealership that has grown steadily every year since its founding and one that stands out as a finalist in the 2025 Mr. Tire/Big 3 Tire Top Shop Award. Pictured are Jim (left) and Michael Handel.

Media 52

Media Management Banking Finance 52

Auto Remarketing

OCTOBER 9, 2024

Welcome to that time of year for car dealerships again: It’s the scary season! Just The Fax By Robert Grill, Carfax Senior Partner Development Manager Email Bob Grill The post COMMENTARY: Trick or treat? Let’s have a little fun and look at your business like it’s Halloween. Is it easy? Is it realistic? Guess what?

Car Dealership 96

Car Dealership Management Car IT 96

AutoSuccess

MARCH 18, 2025

.” While there’s value in heritage, in 2025, your potential customers are scrolling through Instagram or TikTok while stuck in traffic, and they’re more interested in your dealership’s personality than its timeline. Welcome to the age where being real matters more than being traditional.

Media 59

Media Car Dealership Vehicle Car 59

AutoSuccess

DECEMBER 7, 2023

Outsourcing allows car dealerships to streamline operations and their employees to focus on what they do best — sales and customer service. The benefits of partnering with a vendor for your dealership’s title work include cost savings, reduced compliance issues and administrative tasks, and improved turnaround times and cash flow.

Car Dealership 97

Car Dealership Finance Automotive Marketing Customer Service 97

AutoSuccess

JUNE 13, 2025

The top cyber threat to your auto dealership is the reasonable assumption that it won’t happen to you. At risk is the vast amount of sensitive customer data car dealerships handle, including financial details, personally identifiable information (PII) and vehicle telematics. Meanwhile, it helps to be aware of your exposures: 1.

Software 40

Software Finance Car Dealership Automotive 40

AutoSuccess

SEPTEMBER 28, 2023

So can AI help car dealers, or is it like the AI robots sent back from the future to kill John Connor? AI enables car dealerships to do things faster and with less effort, enabling us to do things we never thought we could tackle while removing tasks we are not best suited to do from our plates. Will it take our jobs?

Car Dealership 97

Car Dealership Customer Service Car Management 97

CATI

AUGUST 29, 2024

If you’ve ever been in a car accident or had a fender bender, you know the importance of having a skilled professional to restore your vehicle to its original condition. Since technicians frequently interact with customers, understanding how to communicate repair needs and manage customer expectations is an important part of the job.

Collision Repair 99

Collision Repair Repaints Technical Vehicle 99

AutoSuccess

NOVEMBER 9, 2024

car dealerships fell to 34% in 2021, according to JM&A’s 2022 Ultimate Guide to Dealership Growth. Little of this investment is for training staff on following various regulations governing the dealership’s business. It requires superpowers to run a dealership and keep it free of external and internal threats.

Car Dealership 52

Car Dealership Software Engineering Car 52

AutoSuccess

JANUARY 19, 2024

We discussed how the market continues to evolve and push further into a digital retailing-first approach, despite many dealerships simply not being ready for the change. In this article, we’ll explore these gaps and discuss why they are crucial to the success of car dealerships in the digital age.

Retail 52

Retail Finance Car Dealership Education 52