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Auto Parts Training: 5 Essential Skills for Future Shop Owners

Automotive Training Centre

Efficient inventory management will also help reduce costs by preventing overstocking or understocking, which is essential for keeping your shop’s finances healthy. From setting competitive service prices to tracking expenses and managing payroll, shop owners must keep a close eye on the finances to stay profitable.

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How AI drives Gen Z car buying and maintenance

Auto Service World

Gen Z is driving a significant shift toward AI agent-powered car buying and maintenance, according to recent research. For automotive CIOs and leaders, understanding and acting on these generational changes is crucial for developing successful customer engagement and product development strategies.

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Car buyer satisfaction reaches record highs

Auto Service World

Shopping for a new car has become more satisfying, according to a new study. The 2024 Car Buyer Journey (CBJ) Study by Cox Automotive said these high lelevls of satisfaction are being driven by advancements in digital tools that seamlessly integrate online and in-dealership activities.

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Why Automotive OEMs Need Data-Driven Warranty Models

Auto Service World

The old-school warranty systems are crumbling the automotive OEMs under today’s pressures of smart cars, impatient customers, and thin profit margins. The automotive demands of today are causing conventional warranty methods to collapse. Impact on Automotive OEMs The impact of inefficient warranty management is significant.

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Canadian car buyers show steady confidence despite economic pressures

Auto Service World

Digital tools continue to play a central role in the car-buying journey. Online automotive marketplaces are the most popular destination for used car shoppers, with 55 per cent browsing classifieds, followed by dealership websites at 39 per cent. High interest rates were also cited by 16 per cent of respondents.

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Carfluent Launches Bilingual AI Automotive Website Platform

AutoSuccess

Carfluent, an AI-driven website technology, connects dealers with Spanish-speaking customers through a new AI automotive website platform. The new platform includes Spanish versions of service, financing, credit, contact and other key pages. Tapping into Spanish-speaking car buyers represents a major opportunity.

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Advanced AI Tools and Automation Are Transforming Automotive OEMs

AutoSuccess

Predictive analytics and automation simplify operations and boost efficiency across automotive OEMs. Artificial Intelligence (AI) has significantly improved two key areas of the automotive industry: consumer satisfaction and the employee satisfaction rates. In fact, it is the next horizon that simply cannot be ignored.