Dent Mechanic Group

APRIL 17, 2025

How PDR Saves You Money The Origins of Paintless Dent Repair The concept of paintless dent repair dates back to 1931 when Frank Sargent introduced techniques for metal bumping in his book The Key to Metal Bumping. Today, PDR certification is recognized across the automotive repair industry.

Repaints

Driver's Edge

JULY 28, 2025

One great way to ensure you receive the quality service you need is to look for companies that can support their claims with evidence. In the automotive world, the gold standard for employees is ASE certification. Convenient Scheduling When it comes to scheduling oil change service, there’s no such thing as “one size fits all.”

Oil Change

Automotive Training Centre

NOVEMBER 2, 2023

The automotive detailing business is highly competitive, and for independent auto detailers, standing out and attracting a loyal customer base is essential for success. While providing top-notch service is a crucial aspect of this industry, marketing is pivotal in bringing your business to the forefront.

Automotive

Automotive Training Centre

OCTOBER 1, 2024

Whether you’re just starting or looking to fine-tune your skills, several apps are designed to help you study more efficiently, practice more effectively, and become more knowledgeable in automotive repair. YourMechanic YourMechanic is a platform where you can book certified mechanics to come to your location for car repairs.

Auto Mechanic Training

Solera

MAY 21, 2024

Why Specialized AI Matters for Auto Dealerships Artificial intelligence is revolutionizing how businesses interact with customers, offering unparalleled efficiency and a seamless experience. It understands the specific terminology, processes, and customer expectations prevalent in automotive service.

Automotive Services

Autoflow

SEPTEMBER 13, 2023

Every time a customer drives away from their shop, you risk losing them to a competitor’s alluring discount or location. The secret to automotive customer retention lies in offering convenience and building trust so they don’t go anywhere else. Reward points: A tiered points system accrues value to future service bills.

Automotive

Auto Remarketing

MARCH 19, 2024

In an era where digital transformation is not just an advantage but a necessity, automotive dealerships stand at the precipice of a new dawn. For automotive dealerships, this means the ability to craft highly personalized and engaging content at scale, a critical component in capturing the fleeting attention of potential customers online.

Automotive

AutoSuccess

JANUARY 2, 2024

STELLA Automotive AI has announced a data integration with Cox Automotive’s Xtime. This new read-write data integration will provide benefits for mutual dealer customers of both STELLA Automotive AI and Xtime, the press release stated. For more information about STELLA Automotive AI, visit www.stellaautomotive.com.

Automotive

AutoSuccess

AUGUST 6, 2025

Meanwhile, a growing number of dealerships are handling twice the customer volume with half the friction. It’s about harnessing automotive-specific AI that actually understands how cars are sold and serviced. Customers get instant answers instead of waiting on hold. Service appointments book themselves.

Automotive

Shop Marketing Pros

JUNE 14, 2023

Kieran’s Background (00:00:58 – 00:02:00)* Kieran shares his story of starting his first business at 16, working in the automotive industry, and building a CRM with technology that established companies are not integrating. The hosts compare it to the Ritz Carlton and Chick-fil-A.

Auto Repair

AutoSuccess

DECEMBER 13, 2024

This collaboration is set to further streamline and redefine customer communication in dealerships, offering enhanced call handling, multilingual support and seamless 24/7 customer service. The post CallRevu Becomes Automotive Industrys Exclusive Pam Partner appeared first on AutoSuccessOnline.

Automotive

AutoSuccess

DECEMBER 15, 2023

STELLA Automotive AI and UpdatePromise announce a strategic integration set to reshape appointment scheduling and elevate customer service standards with the automotive dealership landscape. This read-write integration aims to transform operational efficiency and enhance the customer experience.

Customer Service

AutoSuccess

DECEMBER 11, 2023

STELLA Automotive AI has completed an intelligent read-write integration with myKaarma that allows STELLA to operate seamlessly within the dealership’s fixed ops platform. Stella manages data input and operational processes just like a seasoned service advisor utilizing conversational AI.

Service Advisor

CATI

OCTOBER 17, 2024

Are you looking for an automotive school ? The skills gained through CATI’s program prepare you to manage fleets, ensure safety compliance, and maintain the integrity of transportation operations across various sectors. Contact CATI for more information. The post Considering Dispatch Training?

Transportation

AutoSuccess

SEPTEMBER 10, 2024

STELLA Automotive AI is now fully integrated with Dealer-FX , a provider of service lane technology. By leveraging STELLA, dealers revolutionize the management of customer interactions and service operations, enhancing operational efficiency and the customer experience.

Management

AutoSuccess

AUGUST 27, 2024

Proactive Dealer Solutions (PDS), a leader in automotive business development and training and recently acquired by Better Car People (BCP), has announced the integration of its advanced digital voice assistant, Brooke.ai, with Dealer-FX, a premier service lane technology provider. 24/7 Availability : Brooke.ai The post Brooke.ai

Service Advisor

AutoSuccess

NOVEMBER 13, 2023

STELLA Automotive AI announced that dealerships using ERA-IGNITE or POWER Dealer Management System (DMS) can now harness the powerful capabilities of the STELLA platform. STELLA AI products are purposefully designed to elevate the customer’s experience when calling the dealer or scheduling service appointments.

Service Advisor

Shop Marketing Pros

AUGUST 6, 2024

They do quality work” “They give great customer service” “Pricing was better than the dealership” “Communication was top-notch” “They fully addressed the issues that needed to be addressed” “Professional, knowledgeable, courteous, and most importantly HONEST” “Wow! It’s like the flywheel in the book Good to Great.

Auto Repair Shop

Shop Marketing Pros

NOVEMBER 1, 2023

In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. With customer service as the foundation of internal marketing, I am also advising my clients in the coming year to greatly enhance the employee experience.

Media

Autoflow

NOVEMBER 3, 2023

Its systems work for auto repair shops and other businesses in the automotive industry. First, develop a structured training program that covers safety protocols, customer service and technical skills. With each one, you reduce errors and deliver first-rate automotive repair services consistently. #7:

Auto Repair Shop

Autoflow

DECEMBER 14, 2023

Its digital vehicle inspection platform arose from years of real-life experience from people who saw opportunities to make shops run better: Send digital vehicle inspections with diagrams to your customer’s cell phone or email with a click and never miss a response. These seconds add up to minutes so you get more done in less time.

Auto Repair

AutoSuccess

JANUARY 29, 2024

Books go up and down as new cars fluctuate, so you can see swings in the thousands from one week to the next in pricing at the auction.” He acknowledges the importance of explaining inventory issues to their customers. Those skyrocketing prices and variable auction rates make managing used vehicle inventory a bit of a juggling act.

Management

MeriCAR

JANUARY 10, 2023

Charmi Car Care is an automotive care and repair service provider located in Ahmadabad, India. They offer a wide range of services, including oil and filter changes, wheel alignment, tire rotation, brake and suspension repairs, engine diagnostics, and much more. And also Available on Google Play Store. AM to 05.00

Car

Automotive Management Network

MAY 1, 2025

Instead of using complex automotive jargon, explain issues in simple terms. Always provide detailed estimates upfront, including labor and parts costs, and keep customers informed if repairs take longer than expected. For longer repairs, offering loaner cars or shuttle services can ease the inconvenience.

Auto Repair

AutoSuccess

SEPTEMBER 11, 2024

The National Association of Minority Automobile Dealers (NAMAD) presented Rita Case, president and CEO of Rick Case Automotive Group , with its Lifetime Achievement Award, which recognizes a lifetime of significant contributions to the automotive industry and to the spirit of diversity and inclusion. “As

Automobile

Autoflow

NOVEMBER 16, 2023

Finally, make sure every staff member understands the value of exceptional customer service in generating referrals. Simple acts like explaining why they need certain regular services creates impressions that last. Overall, your content should focus on how to make customers’ lives safer and more convenient.

Auto Repair

Institute for Automotive Business Excellence

SEPTEMBER 16, 2021

As a business management coach, I’m often consulted on pricing for automotive shops and get that common question; “Is my price too high?” In an industry that stereotypically lacks customer service and is probably 30% behind other industries in what they charge, I always felt that my clients were getting a great deal.

Customer Service

Advanced Technology Institute

OCTOBER 14, 2019

While it’s true that the state of Virginia doesn’t require automotive mechanics to have a degree or even certification in order to work in the state, it’s equally as true that having both usually better prepares you for long-term success. These are the tangible benefits of earning your degree.

Mechanic

Wrench

JULY 18, 2022

Wrench has reached more people with our mobile mechanic services as our markets continue to expand across the States. We ensure car maintenance is less of a headache for the user while also making it easier to book online via our website and app. He then cultivated his passion for the work in automotive school.

Mechanic

Automotive Management Network

MAY 31, 2021

Customers with cars that need service can be impatient to get them fixed and dissatisfied with any delays or excuses. Shop owners, dealing with concerns about the bottom line and tech shortages, walk a fine line between customer service and profitability. Is there a solution to this problem?

Auto Repair

Auto Remarketing

NOVEMBER 2, 2023

New technology holds radical possibilities for the automotive industry at every level of the sales funnel. Auto dealerships are also embracing new AI tools for enhancing customer service and reshaping how they price their vehicles. But how does this benefit marketers in the auto industry?

Car Dealership

Driver's Edge

SEPTEMBER 18, 2023

When researching potential options, make sure to ask about their credentials, such as Automotive Service Excellence (ASE) certifications or manufacturer-specific training. If they do, it indicates a commitment to ongoing education and staying up-to-date with the latest advancements in the automotive field.

Mechanic

Driver's Edge

NOVEMBER 29, 2021

One great way to ensure you receive the quality service you need is to look for companies that can support their claims with evidence. In the automotive world, the gold standard for employees is ASE certification. Convenient Scheduling When it comes to scheduling oil change service, there’s no such thing as “one size fits all.”

Oil Change

Driver's Edge

SEPTEMBER 8, 2023

Here’s a closer look at the steps you can take to avoid expensive auto service and some advice on saving as much as possible when your vehicle does need work. Get Repair Quotes Ahead of Time How much will your next car repair or car maintenance service cost?

Auto Repair

Tire Review Magazine

FEBRUARY 12, 2025

When a building became available, my employer gave me an opportunity to start a tire shop and automotive repair business, Miller said. I was determined to make it work — I liked retail and I liked customers. We’re offering the ability to buy tires and book appointments online, and doing free pickup and delivery.

Retail

Tire Review Magazine

FEBRUARY 12, 2025

When a building became available, my employer gave me an opportunity to start a tire shop and automotive repair business, Miller said. I was determined to make it work — I liked retail and I liked customers. We’re offering the ability to buy tires and book appointments online, and doing free pickup and delivery.

Retail

DRIVE

APRIL 19, 2024

In the world of automotive care, two different verticals often coexist: collision repair and general repair. This fusion presents a unique opportunity, offering customers comprehensive automotive solutions while providing business owners with diversified revenue streams and operational efficiencies.

General Repair