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From the Magazine: Delivering value

Auto Service World

So how do you add value to your automotive service shop without sacrificing the customer experience? However, focusing solely on price as a strategy for retention is a short-sighted approach for automotive service shops.

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From the Magazine: Subtle shifts

Auto Service World

The survey was sent to the readers of CARS , this magazines sister publication. So consumers may turn to their automotive service professional to keep their vehicle running in tip-top shape. The post <span style=color:#ff0000>From the Magazine:</span> Subtle shifts appeared first on Auto Service World.

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From the Magazine: Jobbers feel the pressure of industry demands

Auto Service World

Reflections on industry trends and succession planning in the automotive aftermarket Having grown up in a multi-generational jobber business, I often reflect on both the past and future of the industry. The asset-light nature of service operations combined with healthy margins made them attractive to investors.

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From the Magazine: Facing the future of auto repair

Auto Service World

We surveyed professionals to understand their views on technology, customer behaviour, and what they need to thrive in their careers Auto repair technicians and service advisors are the lifeblood of the automotive service industry. As the technological and customer service landscape evolves, so too do their roles.

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From the Magazine: It’s Your Turn: A new path for automotive technicians

Auto Service World

A mobile repair business could be the key to breaking free from the corporate grind Ive been part of the automotive and transportation industry world since I was young. We are in the service industry. Great service should always come first.

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From the Magazine: ‘A challenge and an honour’

Auto Service World

As he steps into the pivotal role as AIA Canada chair, Tony Kuczynski brings a wealth of experience and a deep passion for the automotive industry, a journey that began as a licensed technician. And hes seen many changes and hurdles throughout his automotive aftermarket career. Ive always been an automotive enthusiast.

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From the Magazine: Headwinds awaiting your shop

Auto Service World

How economic uncertainty will impact auto service The mechanical automotive service market in Canada faced significant challenges in 2024 and appears poised for continued turbulence as we head into 2025. Despite these challenges, the automotive service market remains a diverse and resilient industry.