Tomorrow's Technician

MARCH 17, 2025

In partnership with NAPA, ShopOwner will be recognizing superheroes from all over the country, by celebrating the vital role of mentorship in the automotive service industry. Many experts say that the simple process of helping someone reinforces the practice in ways that other processes cant match.

Automotive 130

Automotive Automotive Services Technical Customer Service 130

Brake & Front End

MARCH 17, 2025

In partnership with NAPA, ShopOwner will be recognizing superheroes from all over the country, by celebrating the vital role of mentorship in the automotive service industry. Many experts say that the simple process of helping someone reinforces the practice in ways that other processes cant match.

Automotive 130

Automotive Automotive Services Technical Customer Service 130

Auto Service World

APRIL 23, 2025

Ive always been an automotive enthusiast. This early passion took him to a technical vocational high school and an apprenticeship, which led to Kuczynski becoming a licensed heavy equipment mechanic. I was watching my service manager at the time, and I thought, What do I have to do to get his job? Ive always liked cars.

Customer Service 206

Customer Service Automotive Vehicle Car 206

Auto Service World

MARCH 25, 2025

The pandemic provided an opportunity for me to return to school and, shortly after, I took a leap and opened my own mobile repair business, focusing on both diesel and automotive services. Starting and running a mobile business requires more than just technical expertise.

Automotive Technician 166

Automotive Technician Automotive Service Advisor Mechanic 166

Tomorrow's Technician

APRIL 8, 2024

The award recognizes a high school or college instructor from an ASE accredited automotive, diesel/truck or collision repair program who demonstrates excellence through their personal dedication and commitment to the young men and women who have chosen to pursue a technical career in the automotive service industry.

ASE 130

ASE Education Automotive Services Technical 130

Institute for Automotive Business Excellence

AUGUST 5, 2024

As the bridge between the customer and the service department, a service advisor's ability to communicate effectively, build trust, and manage technical information is crucial. Being Personable One of the most critical skills for a service advisor is being personable.

Service Advisor 52

Service Advisor Automotive Services Automotive Technical 52

AutoInc.

JUNE 2, 2025

This July, Stander will step into the role of chairman of the board for the Automotive Service Association (ASA), bringing his collaborative approach to the organization. “That means stronger technical training, better business education, and a unified voice with legislators and manufacturers.”

Collision Repair 59

Collision Repair Education Technical Insurance 59

Tomorrow's Technician

FEBRUARY 16, 2024

Evercoat announced it has partnered with the National Institute for Automotive Service Excellence (ASE) to provide educational opportunities and resources for instructors, students and active technicians pursuing careers in collision repair.

Collision Repair 130

Collision Repair ASE Education Automotive Service Excellence 130

Solera

JUNE 18, 2024

Verified sources such as OE manufacturer repair manuals, technical bulletins, and certified databases from ASE Master level technicians, provide auto mechanics with precise, up-to-date information tailored to specific vehicle models that can be trusted. Why trust Automotive Service Excellence (ASE) Certified Professionals?

Auto Repair 130

Auto Repair Mechanic Auto Repair Shop ASE 130

Auto Service World

OCTOBER 23, 2024

Contact, Chris Kalousek from AAPEX Event Management at chris.kalousek@aapexshow.com to inquire. Education Both SEMA and AAPEX have a wide range of education seminars geared towards automotive service professionals. Session topics range from marketing to sales to business strategy and technical training.

Education 278

Education Automotive Banking Auto Repair 278

CATI

JANUARY 25, 2024

Together, we’ll explore why confidence is so important when you complete service advisor training and how it can make all the difference in your career. Confidence Fosters Effective Communication As discussed, service advisors act as the bridge between customers and the technical team.

Service Advisor 111

Service Advisor Automotive Automotive Services Technical 111

Tomorrow's Technician

MARCH 12, 2024

“The ASE Education Foundation is the industry leader in developing solutions to address the shortage of automotive service professionals,” said Mike Coley, president, ASE Education Foundation. Business owners can contact their ASE field manager for an introduction to a local ASE-accredited program.”

ASE 130

ASE Education Automotive Trucking 130

Brake & Front End

MARCH 11, 2024

“The ASE Education Foundation is the industry leader in developing solutions to address the shortage of automotive service professionals,” said Mike Coley, president, ASE Education Foundation. Business owners can contact their ASE field manager for an introduction to a local ASE-accredited program.”

ASE 130

ASE Education Automotive Trucking 130

Solera

MAY 11, 2023

will be short about 642,000 automotive, diesel, and collision technicians if we stay the current course. In fact, business savvy repair shop owners and managers are using the tech shortage to their advantage. Get involved with local technical schools and get to know the students, as well as the instructors. According to IMR Inc.

Auto Repair 130

Auto Repair ASE Certification Auto Repair Shop Technical 130

Tomorrow's Technician

FEBRUARY 22, 2024

TechForce Foundation’s Techs Rock Awards is an awards program recognizing both technical students’ and professional technicians’ commitment to the profession. What Paul’s supervisors had to say: Paul’s area manager writes, “This is AMAZING to hear as Paul embodies what [TechForce is] looking to honor with this award.

ASE 130

ASE Technical Management Electricity 130

Brake & Front End

JULY 29, 2024

Sponsored by DRiV and Garage Gurus , the annual competition included a custom Automotive Service Excellence examination as well as a series of Garage Gurus’ hands-on skills tests. Charles Sargent (DRiV). To the professional technicians in the industry, we are here, we see you and we support you.”

Auto Repair 130

Auto Repair Automotive Service Excellence Automotive Auto Repair Shop 130

Tomorrow's Technician

JULY 29, 2024

Sponsored by DRiV and Garage Gurus , the annual competition included a custom Automotive Service Excellence examination as well as a series of Garage Gurus’ hands-on skills tests. Charles Sargent (DRiV). To the professional technicians in the industry, we are here, we see you and we support you.”

Auto Repair 130

Auto Repair Automotive Service Excellence Automotive Auto Repair Shop 130

AutoSuccess

AUGUST 27, 2024

This knowledge transfer enhances technical skills and instills a strong work ethic and commitment to quality service. Apprentice programs ensure that technicians are equipped with the latest knowledge and skills required to service modern vehicles. Recognize and reward their achievements to foster motivation and commitment.

Automotive Service Excellence 75

Automotive Service Excellence Automotive Automotive Services Technical 75

Tire Review Magazine

SEPTEMBER 11, 2024

BendPak has hired Jeffrey Carson as business development manager for its Ranger wheel service division. According to BendPak, Carson brings experience in territory and regional sales management with firms in the automotive service industry, including General Parts Co.

Management 52

Management Automotive Services Technical Engineering 52

Tire Review Magazine

SEPTEMBER 11, 2024

BendPak has hired Jeffrey Carson as business development manager for its Ranger wheel service division. According to BendPak, Carson brings experience in territory and regional sales management with firms in the automotive service industry, including General Parts Co.

Management 52

Management Automotive Services Technical Engineering 52

AutoSuccess

SEPTEMBER 4, 2024

To further enhance its position in the wheel service equipment market, BendPak Inc. has hired Jeffrey Carson as business development manager for its Ranger wheel service division. NAPA, Hunter Engineering and Accu Industries.

Management 52

Management Retail Automotive Services Technical 52

Tomorrow's Technician

FEBRUARY 22, 2024

Barnes attended Lincoln Technical Institute in Indianapolis after high school and graduated with degrees in Automotive Service and Service Shop Management. I loved taking things apart and finding out how they worked. I even put them back together and make them work again… mostly.”

Education 246

Education ASE Certification ASE Automotive 246

Autoshop Solutions

MARCH 19, 2025

VISION Hi-Tech Training & Expo enables auto service professionals to expand their knowledge and gain new skills while networking with the top industry professionals. Thousands of talented automotive service professionals join together every year. In 2025, VISION hosted more than 3,500 attendees.

Auto Repair 52

Auto Repair Automotive Services Media Automotive 52

AutoSuccess

JANUARY 30, 2024

With the accessibility of MOTOR TruSpeed Repair, Autel Ultra series tablet users can access automotive service and repair content within days of it being published by the OEM. It is a testament to the strength of our offerings and our commitment to powering the automotive intelligence ecosystem.

Software 52

Software Automotive Services Technical Automotive 52

Shop Marketing Pros

NOVEMBER 1, 2023

One of the things I advise clients to do is use their business management system and utilize the Referrals and Source feature. Coach Chris Cotton 2 to 3 % of sales to stay healthy and grow in a managed way, 3 to 4% of sales for growth. Measure and monitor their success, and manage them. And they manage and lead your company.

Media 130

Media Management Automotive Repair Automotive 130

Advanced Technology Institute

OCTOBER 14, 2019

Second, you’ll learn the skills it takes to succeed in the industry that don’t necessarily involve engines and automobiles–speech, accounting, technical writing, and service management. You also have to be able to work with people, communicate, balance the books, and deliver exceptional customer service.

Mechanic 52

Mechanic ASE Automotive Service Excellence Automotive Services 52

Tire Review Magazine

JULY 29, 2024

Sponsored by DRiV and Garage Gurus, the annual competition included a custom Automotive Service Excellence examination as well as a series of Garage Gurus’ hands-on skills tests. To the professional technicians in the industry, we are here, we see you and we support you.”

Auto Repair 52

Auto Repair Automotive Service Excellence Automotive Auto Repair Shop 52

Tire Review Magazine

JULY 29, 2024

Sponsored by DRiV and Garage Gurus, the annual competition included a custom Automotive Service Excellence examination as well as a series of Garage Gurus’ hands-on skills tests. To the professional technicians in the industry, we are here, we see you and we support you.”

Auto Repair 52

Auto Repair Automotive Service Excellence Automotive Auto Repair Shop 52

The Mechanic Doctor

NOVEMBER 17, 2023

Description: Ask the mechanic if they have certifications, such as ASE (Automotive Service Excellence) certification. Reason: Effective communication is key to a good customer service experience. Knowing how and when you’ll be updated about your car helps manage expectations and ensures you’re kept in the loop.

Mechanic 52

Mechanic Automotive Service Excellence Customer Service ASE 52