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Telematics is revolutionizing the automotiverepair industry, transforming how mechanics diagnose, maintain, and repair vehicles. As connected cars become more commonplace, telematics technology is increasingly important in automotiverepair shops. What Is Telematics?
The automotiverepair industry is changing quickly, and staying ahead means constantly adapting to new technology, evolving customer expectations, and the rise of EVs and hybrids. Megan Dineff, general manager of Ervine’s Auto Repair and Grand Rapids Hybrid & EV, knows firsthand what it takes to keep a shop on the cutting edge.
Most of the major suppliers in the market today have a warranty program that your shop can sign up for—utilize this. The warranty you provide shows your customer the care and belief you have in the products you use and in the technicians you have installing them.
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In Lang Marketing’s Digital Natives Are Rewiring the Aftermarket’s Future , it noted that this demographic shift underscores a transformation in how automotive parts and services are researched, purchased and utilized. This trust in Amazon offers a level of confidence that individual repair or parts outlets struggle to match.
Setting goals is essential for any successful automotiverepair shop. Utilize software tools to monitor these KPIs and ensure that youre moving in the right direction. Customer satisfaction is a vital component of any automotiverepair shops success. But are you focusing on the right objectives?
Unlock the future of automotiverepair with the Autel ADAS Bay Max vehicle lift, showcased by Eric Garbe in this video. Learn how this lift integrates mechanical repair, four-wheel alignment, and ADAS calibration, prioritizing efficiency and space utilization in your shop. This video is sponsored by Autel.
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.; owners can have vehicles serviced by independent repair shops, national chains, franchised dealerships and more 70 percent of post-warranty automotive work is currently handled by independent repair community WASHINGTON, D.C. Last Congress, policymakers considered the REPAIR Act.
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Creating a Path to Success As the automotiverepair industry evolves, so does the demand for skilled shop owners who are equipped with the knowledge to run not only a successful shop but a scalable business. DRIVE is thrilled to announce a lineup of three NEW Master Workshops coming in 2025.
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They utilize diagnostic equipment to analyze system performance and identify faulty components. Repairing and Replacing Parts : A climate control specialist will work on a solution once the issue is diagnosed. Hands-on Experience : Complementing your training with hands-on experience is invaluable.
A higher ratio indicates better utilization of your teams time. Average Repair Order (ARO) : Monitor the average amount spent per repair order. For example: Industry Blogs and Websites : Follow reputable websites that offer tips, tutorials, and updates on automotiverepair.
Smart shops now: Use dynamic pricing tools Base pricing on acquisition cost Build in flexibility for supplier changes Adjusting auto repair pricing doesnt mean gouging customers, it means pricing for sustainability. Eliminate Hidden Overhead Costs Little things add up. Ready to Lead in 2025?
Then why would an automotive shop be any different. Continue reading to learn the five metrics every automotiverepair website should have to be successful! Peyton Knight of Knight’s AutomotiveRepair For example, your shop’s basic information must be easy to find. The entire website is unique to our shop!
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Take it from Kelsey Lancaster, owner of Performance AutomotiveRepair , who’s outside of the box hiring tactics have helped her create her dream team. On top of that, you can even utilize another city’s advertising revenues. At Performance AutomotiveRepair, they advertise right outside of their doors.
The business also utilizes a Google AdWords marketing campaign to record customer phone calls and uses those calls as a learning tool to improve customer service training for its team members. We believe in not only standing out for the great automotiverepair we provide, but also for the experience customers get, he explains.
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In the spirit of “eating your own dog food”, we cannot preach to automotiverepair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. One of the things I advise clients to do is use their business management system and utilize the Referrals and Source feature. Coach Murray Voth.
We have previously discussed the necessity for techs to buy their own tools in order to do their jobs and remain competitive in the automotiverepair industry. Aftermarket diagnostic scan tools utilize data licensed through each OEM. This applies to hand tools as well as scanners and diagnostic tools.
Automotive business coaching specializes in helping entrepreneurs and business owners optimize their operations, maximize their potential, and achieve their goals. A business coach can provide guidance and strategies to streamline your operations, optimize workflows, and create a more productive work environment for your auto repair shop.
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The business also utilizes a Google AdWords marketing campaign to record customer phone calls and uses those calls as a learning tool to improve customer service training for its team members. We believe in not only standing out for the great automotiverepair we provide, but also for the experience customers get, he explains.
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