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Understanding the Role of Telematics in Automotive Repair After Auto Mechanic School

CATI

Telematics is revolutionizing the automotive repair industry, transforming how mechanics diagnose, maintain, and repair vehicles. As connected cars become more commonplace, telematics technology is increasingly important in automotive repair shops. What Is Telematics?

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Megan Dineff: Caring for Customers

Tomorrow's Technician

The automotive repair industry is changing quickly, and staying ahead means constantly adapting to new technology, evolving customer expectations, and the rise of EVs and hybrids. Megan Dineff, general manager of Ervine’s Auto Repair and Grand Rapids Hybrid & EV, knows firsthand what it takes to keep a shop on the cutting edge.

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What is an Automotive Repair Shop Customer's Main Concern?

Institute for Automotive Business Excellence

Most of the major suppliers in the market today have a warranty program that your shop can sign up for—utilize this. The warranty you provide shows your customer the care and belief you have in the products you use and in the technicians you have installing them.

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A Day in the Life of a Parts Driver After Automotive Training

Automotive Training Centre

The world of automotive repair keeps the wheels of commerce (and everyday life) turning. If you’re considering automotive training and wondering what a career as a parts driver entails, buckle up – we’re taking you on a ride-along! Ready to jumpstart your automotive career?

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A Day in the Life of an Engine Technician After Auto Mechanic School

Automotive Training Centre

For many aspiring engine technicians, transitioning from auto mechanic school to the real world of automotive repair and maintenance is a significant step. They often start with simpler tasks under the supervision of more experienced colleagues and gradually take on more complex repairs as they gain confidence and skills.

Mechanic 246
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How ‘digital natives’ are transforming the aftermarket’s future

Auto Service World

In Lang Marketing’s Digital Natives Are Rewiring the Aftermarket’s Future , it noted that this demographic shift underscores a transformation in how automotive parts and services are researched, purchased and utilized. This trust in Amazon offers a level of confidence that individual repair or parts outlets struggle to match.

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Think You’re Setting the Right Goals for Your Shop? 8 Questions To Ask Yourself First!

Institute for Automotive Business Excellence

Setting goals is essential for any successful automotive repair shop. Utilize software tools to monitor these KPIs and ensure that youre moving in the right direction. Customer satisfaction is a vital component of any automotive repair shops success. But are you focusing on the right objectives?