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The leadership skills needed to guide a team effectively are cultivated over time, often through experience in managing roles. Entry-level roles like Collision Estimator or Body Shop Manager are natural stepping stones toward shop ownership. These skills foster trust, encouraging repeat business and positive word-of-mouth referrals.
In the world of automotiverepair, knowing how to talk to customers can be just as important as knowing how to fix their cars. When you can understand the various personality traits of the consumer, you can better work with clients and effectively communicate with them, said Emily Chung, a former auto repair shop owner.
Managing an automotive shop could be the perfect path for those aiming for leadership roles. Though lucrative and interesting, becoming a shop manager or foreman involves additional challenges and responsibilities. This role requires technical expertise, leadership skills, and business acumen.
Lift Safety Technology Vehicle lifts are essential in any automotiverepair shop but pose significant risks if not used correctly. Smart glasses with heads-up displays keep you informed of technical details without taking your eyes off the job.
The main objective of the automotive service advisor role is to act as a liaison between customers at an automotiverepair shop and the technicians who work on the vehicles. Service advisors are also responsible for administrative tasks such as scheduling, billing, writing work orders, and inventory management.
The ShopOwner Mentorship Award Sponsored by NAPA will honor exceptional automotive shop owners, service advisors and technicians who are actively investing in the future of their profession by mentoring the next generation of automotive professionals. Meet our April candidates!
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Learning to Adapt Through Auto Mechanic Training Hands-on experience is essential for developing the skills to manage modern design limitations. Get Ahead With ATC Toronto Courses If youre considering a future in automotiverepair, choose a training program that aligns with industry trends.
The ShopOwner Mentorship Award Sponsored by NAPA will honor exceptional automotive shop owners, service advisors and technicians who are actively investing in the future of their profession by mentoring the next generation of automotive professionals. Meet our April candidates!
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These professionals find gainful employment in independent automotiverepair shops, dealership service centers, or within the maintenance departments for fleets of delivery vehicles, buses, and other public service vehicles. Success in this role requires technical understanding and relevant soft skills.
CATIs Automotive Mechanics program equips students with the technical and workplace-readiness skills theyll use daily in real-world shop settings. Many modern shops use management software to schedule jobs, assign tasks, and track performance. These tools make it easier to coordinate efforts and avoid bottlenecks.
Automotiverepair technicians have numerous training opportunities, but how can you tell what suits your current knowledge level and where you want to be?
Automotiverepair technicians have numerous training opportunities, but how can you tell what suits your current knowledge level and where you want to be?
Ive always been an automotive enthusiast. I started repairing cars before I could drive. This early passion took him to a technical vocational high school and an apprenticeship, which led to Kuczynski becoming a licensed heavy equipment mechanic. At the former, Kuczynski managed corporate and independent stores across Ontario.
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The award recognizes a high school or college instructor from an ASE accredited automotive, diesel/truck or collision repair program who demonstrates excellence through their personal dedication and commitment to the young men and women who have chosen to pursue a technical career in the automotive service industry.
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By transforming brief, technical shorthand into a clear and professional recommendation, Autoflows AI ensures customers fully understand the concern, leading to faster approvals and increased trust in the repair process. Click here to read our article with more information or watch the video walkthrough below!
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Opening a tire shop in Texas allows you to stay within the automotive field but specialize in one or more services without venturing too far into the more technical aspects of automotiverepair. At the very least, contract an accountant to oversee finances and a human resources manager to handle hiring.
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The opportunity for our team to interact with top technicians from the certified service center network while representing our Champion, Fel-Pro, Moog, Monroe, Walker, Wagner and Garage Gurus brands is special,” said Mike Hinderer, Technical Product Specialist Field Manager with Garage Gurus. “To
The opportunity for our team to interact with top technicians from the certified service center network while representing our Champion, Fel-Pro, Moog, Monroe, Walker, Wagner and Garage Gurus brands is special,” said Mike Hinderer, Technical Product Specialist Field Manager with Garage Gurus. “To
Number two, our managers know our core values in and out and they live by them. It starts with the manager at the top, and they spread it to the entire building helping create the customer experience. The relationship that our managers and technicians have with the customers is special.
Your Google My Business account also acts as your hub for managing and responding to reviews. Encourage Customer Reviews In addition to your Google Maps listing, reviews of your auto repair shop can help you attract more potential customers. Remember to keep the videos engaging, concise, and informative but not too technical.
In the spirit of “eating your own dog food”, we cannot preach to automotiverepair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. One of the things I advise clients to do is use their business management system and utilize the Referrals and Source feature. Coach Murray Voth.
First, develop a structured training program that covers safety protocols, customer service and technical skills. With each one, you reduce errors and deliver first-rate automotiverepair services consistently. #7: . #2: Create a Comprehensive Program for Staff Training Put your staff on par with your best certified technicians.
” Each year, VISION recognizes one AutomotiveRepair Shop with the Best Website Award. Thousands of talented automotive service professionals join together every year. They offer over 100 cutting-edge management, technical, educator, and heavy-duty training courses.
Each week for Wrenching Women Wednesday, we focus our efforts on shining a light on Women in Automotive and their journey’s in automotive. This week, we would like to introduce Missy Stephens, Community Engagement Manager at Auto Care Association. Wait, that’s not what happened.
The opportunity for our team to interact with top technicians from the certified service center network while representing our Champion, Fel-Pro, Moog, Monroe, Walker, Wagner and Garage Gurus brands is special,” said Mike Hinderer, technical product specialist field manager with Garage Gurus. “To
The opportunity for our team to interact with top technicians from the certified service center network while representing our Champion, Fel-Pro, Moog, Monroe, Walker, Wagner and Garage Gurus brands is special,” said Mike Hinderer, technical product specialist field manager with Garage Gurus. “To
Jaime Spedden About Katie French Katie French is an AutomotiveRepair Expert at RepairPal. Her love for the automotive industry began at a young age learning how to fix bicycles and driving around the neighborhood in a pink Power Wheels Jeep. Pursue your happiness and don’t let others take that from you.
Second, you’ll learn the skills it takes to succeed in the industry that don’t necessarily involve engines and automobiles–speech, accounting, technical writing, and service management. Having the ability to maintain and repair cars, trucks, SUVs, and other vehicles is only part of being a successful mechanic.
Managing Multiple Tasks and Deadlines A typical day for an auto body estimator involves juggling various responsibilities. After completing our collision estimating course, youll quickly discover that managing multiple tasks efficiently is crucial. One key skill will make all the difference in your success: organization.
Number two, our managers know our core values in and out and they live by them. It starts with the manager at the top, and they spread it to the entire building helping create the customer experience. The relationship that our managers and technicians have with the customers is special.
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