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Megan Dineff: Caring for Customers

Tomorrow's Technician

The automotive repair industry is changing quickly, and staying ahead means constantly adapting to new technology, evolving customer expectations, and the rise of EVs and hybrids. Megan Dineff, general manager of Ervine’s Auto Repair and Grand Rapids Hybrid & EV, knows firsthand what it takes to keep a shop on the cutting edge.

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Commentary: Scaling for the Future

Auto Service World

Plan Your finances strategically Financial planning is critical for managing startup costs, operational expenses, and long-term investments. Invest in technology, such as automotive repair software, to streamline scheduling, invoicing, and diagnostics. Develop a crisis management plan to address potential challenges proactively.

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Cut the Clutter: Boost Efficiency with Standardization and Clear Communication in Reconditioning

AutoSuccess

Streamlined Communication: The Key to Speed In automotive repair, communication is king. The quality and speed with which the estimate is completed may be flawless, but if it sits on a managers desk for hours or days awaiting approval, the entire process grinds to a halt. With todays technology, communication can be instant.

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NAPA Recognizes April Mentorship Award Candidates

Brake & Front End

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. Meet our April candidates!

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Streamlining Auto Shop Efficiency and Productivity: Tips to Drive Success

Automotive Management Network

Investing in up-to-date diagnostic tools ensures accuracy and speeds up the repair process. Shop Management Software: A robust shop management system can automate scheduling, inventory tracking, invoicing, and customer communication. Tool Management : Implement a tool-tracking system to prevent loss or misplacement.

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Autoflow Introduces AI-Enhanced Technician Notes in its Digital Vehicle Inspections

Autoflow

By transforming brief, technical shorthand into a clear and professional recommendation, Autoflows AI ensures customers fully understand the concern, leading to faster approvals and increased trust in the repair process. About Autoflow Autoflow provides cutting-edge workflow and communication solutions for the automotive repair industry.

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CARS Executive Outlook: Mark Pereira

Auto Service World

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. What role is technology playing in repair shops these days and how can shops use it effectively?

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