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Megan Dineff: Caring for Customers

Tomorrow's Technician

The automotive repair industry is changing quickly, and staying ahead means constantly adapting to new technology, evolving customer expectations, and the rise of EVs and hybrids. Megan Dineff, general manager of Ervine’s Auto Repair and Grand Rapids Hybrid & EV, knows firsthand what it takes to keep a shop on the cutting edge.

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Automotive Repair Shop Marketing Through Social Media

FastTrak Auto Shop Management Systems

This writing focuses on social media posts and does not address social media advertising which is a whole topic in itself. The key point of social media postings is to keep them ‘social’. Also, social media postings must be kept up. That being said social media can be very effective at customer relationship building.

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CARS Executive Outlook: Mark Pereira

Auto Service World

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. What role is technology playing in repair shops these days and how can shops use it effectively?

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NAPA Recognizes April Mentorship Award Candidates

Brake & Front End

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. It may be the glue that gets these new people to stick with a career in the automotive industry.

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Commentary: Scaling for the Future

Auto Service World

Invest in technology, such as automotive repair software, to streamline scheduling, invoicing, and diagnostics. Leverage social media platforms to engage with your audience and run targeted advertising campaigns. Develop a business plan A solid business plan is the cornerstone of a successful auto service business.

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Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Indianapolis-based Best-One of Indy has transformed what could be routine vehicle service into an experience that puts people first, whether those people are customers walking through the door or technicians working in the bay. Best-One of Indy has 15 locations and 180 full-time and eight part-time team members.

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Autoflow Introduces AI-Enhanced Technician Notes in its Digital Vehicle Inspections

Autoflow

24, 2025 Autoflow continues to make digital vehicle inspections easier and more efficient for technicians with the launch of its AI-enhanced technician notes , designed to help technicians document repair findings more clearly and professionally. Media Contact: Chan Patel Chan.Patel@Autoflow.com Ph. DALLAS, TX Mar.

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