Auto Service World

APRIL 8, 2025

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. How will the economy impact customer behaviour in 2025 compared to 2024? Staffing remains another critical challenge.

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Automotive Training Centre

APRIL 1, 2025

It also introduces you to industry-standard diagnostic tools and repair procedures, preparing you for real-world challenges. According to industry reports , many automotive repair shops struggle to find qualified technicians, meaning new graduates often secure jobs quickly.

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Mechanic Auto Mechanic Training Apprenticeship Electronics 204

Automotive Training Centre

MARCH 19, 2025

This involves inspecting the extent of structural, mechanical, and cosmetic damage, calculating labor and parts costs, and working closely with repair technicians, insurance companies, and customers to ensure a smooth repair process. Prepare for continued career growth after automotive school.

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Automotive Training Centre

FEBRUARY 20, 2024

Sought-After Skills for Strong Mechanic Candidates in 2024 If you’re a future automotive professional wondering how to get a job as a mechanic in 2024 , it’s important to be familiar with industry trends and know what employers are looking for in terms of skill and attitude.

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Auto Service World

APRIL 23, 2025

Ive been a coach, a leader for most of my career in the automotive space. Great leaders understand how to motivate people and they understand customer service. So you look after your customers, you look after your business and youll have a great business. Its about leadership, Kuczynski said. AI fascinates me, he said.

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Customer Service Automotive Vehicle Car 205

Automotive Training Centre

OCTOBER 1, 2024

Whether you’re just starting or looking to fine-tune your skills, several apps are designed to help you study more efficiently, practice more effectively, and become more knowledgeable in automotive repair. In this post, we’ll explore three of the most useful apps for students in auto mechanic training.

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Bolt on Technology

APRIL 29, 2025

Whether youre shopping online, searching for a good restaurant, or looking for a doctor, chances are one of the first things you look for is a good review. In fact data indicates that, in general, 92 percent of consumers read online reviews before choosing a business.

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Auto Service World

JANUARY 28, 2025

A rushed or unclear inspection report can leave customers confused about what repairs are necessary. A brief note like Replace pads/rotors might make sense to a technician, but it doesnt resonate with the average customer. A loyal customer is more likely to return for future services and recommend the shop to others.

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AutoInc.

JANUARY 6, 2025

In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. It speaks of the value of the entire team.

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Auto Service World

SEPTEMBER 4, 2024

We want to recognize an auto repair shop that has captured the imagination of the community with its unique approach to customer service, dedication to excellence, training and improving the image of our industry. The winner will receive a prize pack from Milwaukee Tool.

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Automotive Training Centre

MARCH 27, 2024

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. Specialty shops catering to performance vehicles, luxury brands, or specific car types offer a chance to delve deeper into a particular area of automotive repair.

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Auto Service World

APRIL 15, 2025

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. How will the economy impact customer behaviour in 2025 compared to 2024?

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Automotive Training Centre

JUNE 4, 2024

As a shop manager, you’ll oversee the day-to-day operations of an automotive repair shop, ensuring that everything runs smoothly and efficiently. It requires strong leadership, excellent customer service skills, and a solid understanding of business operations.

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Automotive Training Centre

JUNE 20, 2024

Now, it’s time to put that knowledge to the test and embark on a rewarding career in the exciting world of automotive repair. Here, you’ll gain valuable experience working on various vehicles and troubleshooting diverse repair challenges. But where do you begin your job search?

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Automotive Training Centre

OCTOBER 11, 2023

Understanding the Role of a Shop Helper A shop helper assists in the daily operations of an automotive repair shop or service center. Their diverse responsibilities range from keeping the workspace tidy, handling tools, and assisting technicians to customer service tasks such as greeting clients and managing appointments.

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Automotive Training Centre

JUNE 19, 2024

If you’re contemplating a career in auto body estimating, you likely understand the crucial role estimators play in the automotive repair industry. These professionals assess vehicle damage and provide accurate repair cost estimates.

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Automotive Training Centre

APRIL 2, 2024

When that happens, you need a skilled professional to diagnose the problem – that’s where the automotive diagnostician comes in. But what does an automotive diagnostician do? In the world of automotive repair, diagnosticians play a crucial role, acting as the “doctors” for vehicles.

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Automotive Training Centre

FEBRUARY 21, 2024

Their responsibilities have grown from simple mechanical repairs to include electronic systems diagnostics, preventive maintenance, and service advice. A mechanic’s day might involve a variety of tasks, such as inspecting brake systems, performing oil changes, diagnosing electrical issues, and providing customer service.

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Solera

MAY 21, 2024

By identifying and addressing issues early, you can help prevent accidents, breakdowns, and costly repairs, saving your customers time and money in the long run. This proven customer service model can also have several business benefits for automotive repair shops! Did you like this article?

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AutoInc.

DECEMBER 4, 2024

In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service.

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Software Management Automotive Repair Customer Service 69

Institute for Automotive Business Excellence

OCTOBER 14, 2024

Innovation Teams These seven unconventional team leadership approaches were designed to motivate independent automotive repair shop employees to feel connected to their work, the team, and the business. Encourage them to focus on improving policies, standard operating procedures, and customer service. Gamify Shop Goals 5.

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AutoInc.

NOVEMBER 6, 2024

In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service.

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AutoFix

JANUARY 17, 2025

Difficulty Attracting and Retaining Customers With so many options available to consumers, standing out in the crowded automotive repair industry is essential. If your shop struggles with customer retention or brand visibility, its time to rethink your marketing and customer service strategies.

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AutoSuccess

DECEMBER 9, 2024

Streamlined Communication: The Key to Speed In automotive repair, communication is king. Lean Practices for a Modern Dealership Adopting lean practices doesnt stop at physical tasks it extends into communication, decision-making and customer service.

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CATI

JUNE 27, 2024

Customer Service and Problem-Solving Skills Working in auto parts often involves interacting with customers, whether they are individual vehicle owners or professionals in the automotive repair industry. These certifications validate your expertise and commitment to maintaining high industry standards.

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Solera

MAY 8, 2023

Our high-powered automotive repair software tools go beyond just simplifying the management of your auto repair shop. Whether you own or manage a single shop or have multiple locations, the challenges you face to keep your auto repair shop profitable are numerous.

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Dent Mechanic Group

APRIL 17, 2025

Training and Certification As PDR gained popularity, professional training programs emerged to ensure technicians had the skills needed to perform high-quality repairs. Today, PDR certification is recognized across the automotive repair industry.

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CATI

JUNE 6, 2024

Customer Service : Climate control specialists often interact with car owners, explaining problems, outlining repair options, and providing clear communication throughout the service process. Attention to Detail : A keen eye for detail is crucial.

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Dent Mechanic Group

FEBRUARY 20, 2025

Trusted and Reliable Dent Mechanic Group has built a reputation for excellence and reliability in the automotive repair industry. Our customers trust us for fast, professional, and high-quality repairs that stand the test of time.

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Tire Review Magazine

FEBRUARY 10, 2025

VIP Tires & Service expansion continues with the acquisition of Tires International , a 10,366-square-foot, 16-bay facility in Manchester, CT. For over 26 years, this facility has provided tire replacement, full automotive repair, and maintenance services.

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Tire Review Magazine

FEBRUARY 10, 2025

VIP Tires & Service expansion continues with the acquisition of Tires International , a 10,366-square-foot, 16-bay facility in Manchester, CT. For over 26 years, this facility has provided tire replacement, full automotive repair, and maintenance services.

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Lankar

MARCH 2, 2020

Auto repair shops are more service driven. With their superior levels of customer service and by focus on developing customer loyalty, they tend to drive their business towards success. So, is marketing really important for an auto repair shop? The answer is, yes.

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AutoFix

SEPTEMBER 6, 2023

In the world of automotive repair, where technology is advancing at a rapid pace, it is crucial for independent auto repair shop owners to stay ahead of the curve. This ensures that apprentices receive a comprehensive education, touching upon all facets of modern automotive repair.

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Autoflow

NOVEMBER 3, 2023

First, develop a structured training program that covers safety protocols, customer service and technical skills. 3: Select Quality Parts and Suppliers When you cut corners, customers and their cars know it. With each one, you reduce errors and deliver first-rate automotive repair services consistently. #7:

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Automotive Management Network

JULY 13, 2023

Automotive business coaching specializes in helping entrepreneurs and business owners optimize their operations, maximize their potential, and achieve their goals. Let’s explore how a business coach can revolutionize your marketing efforts and propel your auto repair shop to new heights.

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Mechanics Direct

JUNE 30, 2024

Evaluate Customer Service: Communication with customers is a crucial part of any service sector, and the automotive repair industry is no different. There is usually a direct correlation between good customer service and the quality of work as well as the overall experience.

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Autoshop Solutions

MARCH 19, 2025

We are beyond grateful for the dedication, craftsmanship, and exceptional customer service that Auto Shop Solutions brings every day to elevate our repair shops. ” Each year, VISION recognizes one Automotive Repair Shop with the Best Website Award.

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