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Branding Your Shop As A Concierge Auto Repair Shop

Shop Marketing Pros

EPISODE: 131 Branding Your Shop As A Concierge Auto Repair Shop Standing out in the auto repair industry takes more than just great serviceits about creating an experience that keeps clients coming back. Keep your shop top of mind on the mobile device they love.

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The psychology behind auto service communication

Auto Service World

In the world of automotive repair, knowing how to talk to customers can be just as important as knowing how to fix their cars. When you can understand the various personality traits of the consumer, you can better work with clients and effectively communicate with them, said Emily Chung, a former auto repair shop owner.

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3 Ways the Internet of Things Will Transform Auto Repair

Automotive Training Centre

Internet of Things technology enables remote diagnostics, where mechanics can access vehicle data in real time to identify problems without the car ever leaving the owner’s driveway. This capability not only saves time but also builds trust between mechanics and customers, as transparency in diagnostics becomes a standard expectation.

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Building Trust and Shop Culture: Key Steps to Success in the Auto Repair Industry

AutoFix

Running a successful auto repair shop is about more than just fixing cars—it’s about building trust with your customers and creating a positive shop culture. Without trust and a strong internal culture, even the best mechanics may struggle to retain clients or build a loyal customer base.

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Five Proven Tips to Improve Your Bottom Line

AutoShopOwner

While there are many facets to operating a successful auto repair business, one thing that is common to all is that it needs to be profitable. The fact is that too many auto repair shops struggle financially. Most auto repair shops either have an in-house bookkeeper or an accountant to generate these reports.

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Can You Still Create Original Content in 2024?

Shop Marketing Pros

Don’t Overthink It: The Basics Are Valuable There’s a common mistake I see: shop owners thinking their content has to be groundbreaking or super complex. What might seem basic to you—like how to maintain a car or when to get an oil change—can be brand-new information for your customers. Spoiler alert: it doesn’t.

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Struggling to Grow Your Auto Repair Shop in 2025? How AutoFix Coaching Helps Shops Thrive in a Competitive Market

AutoFix

Is growing your auto repair shop harder than ever? Between rising operational costs, changes in consumer behavior, and a surge in competition, many independent auto repair shops are facing real challenges in 2025. Those who fail to evolve risk losing market share, even as demand for repairs grows.