Auto Remarketing

MARCH 14, 2025

While its no surprise that customers gravitate to operations that serve them well, the study clearly shows good service leads to loyal customers, J.D. That phenomenon proves true across all service types oil changes, repair, tires and brakes. Power director of automotive retail John Tenerovich said. Communication: J.D.

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Vehicle Service Advisor Oil Change Retail 52

Institute for Automotive Business Excellence

FEBRUARY 26, 2025

For example, they may have a lower rate for basic work such as oil changes or competitive jobs like flushes and brakes, while maintaining a regular rate for more complex repairs, such as water pumps, oil leaks, and timing chains. Example Work-Specific Labor Rates: Oil changes - $129.00 hours at $159.00

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Service Advisor Oil Change Vehicle Electricity 52

AutoFix

APRIL 10, 2025

Labor shortages have driven up wages for technicians and service advisors. Benefits of Subscription Models: Stabilize your shops monthly income Increase customer loyalty and retention Create opportunities to bundle high-margin services Imagine this: a customer pays $49/month for oil changes, inspections, and priority scheduling.

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Finance Auto Repair Auto Repair Shop Service Advisor 52

Brake & Front End

JANUARY 9, 2025

Testing a vehicles ride control requires a test drive, and they cant do this if the driver never leaves the drivers seat during an oil change. They Can Be Skeptical Some drivers assume that if they take their car to a quick lube, the man in the pit will inspect their shocks and struts.

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Education Oil Change General Repair Vehicle 100

Tire Review Magazine

MARCH 12, 2025

Landscaping and cleaning was my start, and through work ethic and proving that I wanted to learn more, I was then allowed to work on tires and then oil changes. It was a natural transition to the sales counter and a service advisor position. And were developing one for service advisors as well, he explains.

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Master Mechanic Service Advisor Management Education 59

AutoFix

AUGUST 6, 2024

Service Advisors: Selling With Their Own Wallet One critical aspect of running a successful auto repair shop is ensuring that your service advisors are not selling with their wallets. Service advisors must understand that each customer has different financial situations and priorities.

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Auto Repair Shop Auto Repair Service Advisor Oil Change 52

AutoSuccess

APRIL 9, 2024

The conversation reveals how Dealer Pay facilitates seamless transactions through mobile payments, wireless payment terminals and integrated dealership management systems (DMS), significantly enhancing the customer service experience and operational efficiency.

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Service Advisor Oil Change Customer Service Management 52

Driver's Edge

FEBRUARY 23, 2024

You’re also free to consult with one of our service advisors, who would be happy to provide guidance. As your engine oil ages, its ability to protect, cool, and lubricate your engine begins to diminish; this is why it’s important to stay on top of your oil change services.

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Auto Repair Oil Change Auto Repair Services Tire Rotations 52

Shop Marketing Pros

SEPTEMBER 6, 2023

Owners, Service Advisors, technicians, those who work for companies that serve our industry, investors, and more. Are you tired of trying to attract new clients by offering cheap oil changes only to never see them again? This isn’t just another interview podcast. Don’t you deserve to have a thriving business?

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Auto Repair Auto Repair Shop Automotive Mechanic 246

Wrench

AUGUST 16, 2022

Service Advisor Rick, thanks for setting a high standard for technicians nationwide! Wrench is a full-service auto repair shop without the shop! Our mobile mechanics service all types of cars and trucks, offering everything from oil changes and tune-ups to brake jobs and no-starts. ” Zach Z.,

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Mechanic Auto Repair Shop Service Advisor Oil Change 40

Institute for Automotive Business Excellence

APRIL 15, 2020

For example, what if your service advisor isn’t selling well or providing 5-star review worthy customer service? Get them in , the industry’s best service advisor training and watch as your service advisor begins to sell well and provide top customer service!

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Service Advisor Customer Service Oil Change Automotive Repair 52

Shop Marketing Pros

OCTOBER 27, 2023

You have more techs, more service advisors, and more bills to pay. Your client list can be segmented to send texts encouraging people who have been given quotes on work that they haven’t chosen to have performed yet, or it can be sent to people who are due for oil changes and maintenance.

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Auto Repair Auto Repair Shop Car Media 235

Driver's Edge

FEBRUARY 23, 2024

The extreme heat of summer and occasional cold snaps in winter can take a toll on the engine, making it essential to adhere to recommended oil and filter change intervals. In Dallas, have a professional inspect these fluids at each oil change or at least twice a year to account for the city's fluctuating temperatures.

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Auto Repair Auto Repair Shop Oil Change Tire Rotations 52

Wrench

SEPTEMBER 4, 2022

Zach is a service advisor for Wrench. He is always willing to go above and beyond to get actual mechanic work secured for fleet jobs instead of just oil changes and diagnostics. Sam is a Service Advisor with Wrench. Alex is a service advisor on the Wrench team. Thank you for all that you do!"

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Service Advisor Management Customer Service Oil Change 40

Autoflow

JUNE 27, 2023

If you market for dozens of small oil changes a year, you’ll need more bays for quick turnaround. Optimize Workflow Regardless of size, the sooner a service advisor can prepare an estimate, get parts and hand the job to a technician, the better. Is your service advisor walking back and forth to the bays for updates?

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Auto Repair Shop Auto Repair Service Advisor Software 40

AutoSuccess

APRIL 2, 2025

Service Specials & Bundled Packages Create special promotions that bundle multiple services together for a discounted price, such as a Summer Readiness Package with an oil change, paint touch up and A/C check, or Road Trip Safety Package with a tire alignment, brake inspection and battery check.

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Air Conditioning Service Advisor Oil Change Vehicle 52

Shop Marketing Pros

JUNE 9, 2023

In direct mail, you’re promoting an oil change special. Your billboards talk about your 30 years of service and ASE certifications. The most common phone skills issues we hear when listening to calls include: The service advisor sounds grumpy or hurried when answering the phone. See the bullet point above.

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Auto Repair Shop Auto Repair Management Education 130