Brake & Front End

JULY 18, 2025

Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. A single misfire event is tracked by the engine control module.

Customer Service

Tomorrow's Technician

JULY 25, 2025

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. When the vehicle was finished, Rochon had it inspected back at the dealership and organized a presentation event.

Automotive

Ratchet + Wrench

JUNE 30, 2025

Whether youre looking for a solid diagnostic tech, a dependable B-level tech, or a sharp service advisor, finding the right person can feel like pulling teeth. Post pics of your team at a training event or class. About the Author Jim Saeli Jim Saeli is a senior speaker, workshop instructor, and shop inspector manager for DRIVE.

ASE

AutoSuccess

MAY 29, 2025

This comprehensive dealership service training program delivers structured, real-world training to service advisors and managers across dealership service drives. Advisors and managers gain real-world fixed ops training they can use immediately.

Consulting

DRIVE

JANUARY 17, 2025

Among them is Zees daughter, Zaina, who serves as the shops lead Service Advisor. Zee envisions her taking on the role of manager one day, continuing the family legacy. Zee credits DRIVE with helping him transform his management style and implement strategies in marketing, quality control, and hiring.

Service Advisor

Shop Marketing Pros

MAY 21, 2025

We stole the best of the best from the dealerships and we keep them up-to-date by sending them to the best training events , like VISION and ASTA. How many service advisors do you have? What shop management software are you using? What training events do you go to each year? What is your net profit?

Auto Repair Shop

Automotive Training Centre

MARCH 27, 2024

You’ve completed your service advisor training and are ready to embark on a rewarding career in the automotive industry. While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths.

Service Advisor

Auto Service World

SEPTEMBER 19, 2024

They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. The three-day event starting on Sept. Check out the Instagram reel highlight above and the photo gallery below.

Technical

AutoShopOwner

AUGUST 6, 2023

Come Tour The JASPER Plants As Part of Fly With The Eagles, September 26th-28th in Indianapolis, IN!     Tour JASPER's Headquarters and Power Drive Facility at Our Upcoming Fly With The Eagles Shop Management Training! Space is limited for the training and JASPER tour - Be sure to reserve your seat ASAP!

Service Advisor

Shop Marketing Pros

JULY 3, 2024

Community involvement and charity events (00:20:34) The role of community involvement and charity events in creating customer loyalty and building relationships. Launching Shop Programs (00:41:39) The process of launching shop programs, integration with shop management systems, and activating accounts based on customer history.

Pit Crew

Autoflow

SEPTEMBER 14, 2023

Dallas, TX – Autoflow’s scheduling and calendar features equip shops with the ability to more efficiently manage their workflow and oversee their operations. Autoflow’s robust, two-way integration is compatible with the leading shop management software.

Service Advisor

Auto Profit Masters

MAY 9, 2023

This past weekend, May 6-7, 2023, shop owners, service advisors, and technicians from all over North America gathered in Denver, Colorado for the first-ever Team Development Summit. One standout event at the summit was a discussion panel of top shop operators.

Service Advisor

AutoSuccess

AUGUST 9, 2024

The most recent cyber event that affected thousands of dealerships across the country is just the latest example of how dealers, dealership senior leaders and principals must constantly think about the big picture and best practices. These experts can provide valuable insights and support throughout the process.

Insurance

AutoSuccess

OCTOBER 3, 2024

Let’s look at the impact service advisors and BDC reps have on your store. By contrast, your service advisors can see 30 or more, and one BDC rep can speak with many more! This makes your service advisors and BDC team the most important customer relations representatives in your dealership.

Service Advisor

AutoFix

FEBRUARY 21, 2023

As 2023 came into view, were you busy filling your calendar with the top automotive repair events? So, grab your calendar and start preparing to fill out your schedule with exciting and informative events you’ll love to attend. My session will be focused on “Profit & Cash Flows: Strategies to Manage Your Financial Profile.”

Automotive

Shop Marketing Pros

SEPTEMBER 6, 2023

The podcast interviews successful automotive aftermarket service professional entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers, technicians, coaches, consultants, authors, and leaders from distribution and manufacturing. This isn’t just another interview podcast.

Auto Repair

Shop Marketing Pros

OCTOBER 27, 2023

Are you using your CRM and shop management software to its fullest? I’m going to go at it from a more diverse approach in this article instead of talking about this specific event, but you can read that post here if you’d like. You have more techs, more service advisors, and more bills to pay. Do you give back?

Auto Repair

Tomorrow's Technician

JANUARY 29, 2024

Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. A single misfire event is tracked by the engine control module.

Customer Service

Shop Marketing Pros

AUGUST 6, 2024

Celebrate birthdays, work anniversaries, and important life events on social media. Go look at your service advisors and technicians and truly look at how they’re dressed and groomed. We talked about how our service advisors wore dress shirts and ties. That’s because it works. What do you see?

Auto Repair Shop

AutoFix

SEPTEMBER 26, 2023

When you learn how to manage your business, including your employees, and market your business, you can easily do that with four techs or three techs and one or two service advisors – without ripping off customers. Make sure you know how to manage your labor rate, including setting the rate. Never give up on marketing.

Auto Repair Shop

AutoInc.

SEPTEMBER 5, 2023

It is a great book that every owner, manager, parent, friend, and employee should read. I hope to see you soon at Elite Coaching, Pro Service & training events, trade shows, automotive conventions, 4-wheeling on the trails, or anywhere else on this journey through life. It was a life changer for me. My youngest son is 6!)

Service Advisor

Shop Marketing Pros

JUNE 9, 2023

Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. I participate in a lot of Facebook groups, and I teach at a lot of industry events.

Auto Repair Shop

AutoShopOwner

DECEMBER 26, 2024

While this is truly a noteworthy event, it was our 25 anniversary that I will always consider as one of my most enduring memories. Additionally, the responsibility of management is to bring out the best in employees by being responsible for their development and their career path. This is powerful.

Auto Repair Shop