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How EV charging is key to fuel retailers’ future profitability

Auto Service World

Fuel retailers view electric vehicle charging as a critical part of their future business, according to a new survey. Convenient locations and facilities that cater to longer dwell times, such as restaurants and convenience stores, make fuel retailers well-positioned to seize this opportunity.

Retail 274
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Distributors demand high-quality data from suppliers

Auto Service World

ACES (Aftermarket Catalog Exchange Standard) and PIES (Product Information Exchange Standard) are data standards used in the automotive aftermarket to ensure consistent, accurate and efficient exchange of catalogue and product information between manufacturers, distributors and retailers. And they say, Well, heres a PDF, Naso said.

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Avoid quickly turning around customers

Auto Service World

Automotive coach Alan Beech told attendees of the Automotive Aftermarket Retailers of Ontario’s recent Trade Show & Training Event that it’s time to rethink the “quick turnaround” approach. The shop can communicate electronically with the customer at first by sending details about the inspection, including photos.

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5 Auto Parts Specialist Skills to Put On Your Resume

Automotive Training Centre

Excellent customer service is key, whether assisting mechanics, retail customers, or service department staff. Example: “Proven ability to deliver exceptional customer service and product recommendations in a fast-paced retail environment.” Inventory Management Accurate inventory control is crucial in any parts department.

Software 154
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How to keep your customers delighted — and why

Auto Service World

Delighted customers are very difficult for competitors to take away, He said at this years Automotive Aftermarket Retailers of Ontario training event. ” Voth suggested that automotive shops should embrace digital tools, such as online appointment scheduling and electronic estimates, to enhance the customer experience.

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Dorman Releases New Chassis Parts, Heater Hoses

Tomorrow's Technician

has unveiled over 200 new motor vehicle and heavy-duty truck repair solutions this February, catering to automotive and heavy-duty parts distributors, retailers and repair shops, the company said. Dorman Products, Inc. million late-model vehicles from Toyota, Honda, Subaru and other manufacturers.

Retail 130
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Management, technical training top focus at AARO show

Auto Service World

As business evolves, shop members of the Automotive Aftermarket Retailers of Ontario got up close to the latest changes and challenges taking place. Scott Shotten gave two sessions, one on engine mechanical diagnosis with electronic equipment and a second on efficient and effective network diagnosis. The final day on Sept.

Technical 144