AutoShopOwner

NOVEMBER 15, 2024

With a limited number of vehicle brands to learn, it didn’t take long to become proficient in all areas of automotive repair, from engine mechanical, drivetrain, electrical, steering, suspension, and all other systems. The Big Three, as they were once known, dominated the roadways in those days. That was back then. View full article

Auto Repair Shop

Auto Remarketing

MARCH 14, 2025

Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. Powers 2025 U.S. The survey was conducted from July through December 2024. Power said the 2025 study also includes repair data drawn from individual in-dealership repairs for the first time.

Vehicle

AutoSuccess

JANUARY 21, 2025

Numa Appointment Agent This agent not only books appointments for dealership service departments but provides full AI transparency for all calls, even those not booked as appointments. With this agent, Numa has introduced the first pay-for-performance AI in automotive where dealers only pay for appointments fully booked by AI.

Service Advisor

Institute for Automotive Business Excellence

FEBRUARY 26, 2025

Additionally, sourcing parts for these vehicles can be more difficult, increasing service advisor and parts department workload. per hour Competitive jobs such as brakes, flushes, or other commonly discounted services - $159.00 Older vehicles are more prone to rust, broken or seized components, and prior improper repairs (e.g.,

Service Advisor

CATI

APRIL 10, 2025

Modern vehicles are equipped with sophisticated computer systems, hybrid and electric powertrains, and advanced diagnostic technologies. Acquire In-Demand Technical Skills The automotive industry is more complex today than ever before.

Mechanic

Tire Review Magazine

MARCH 12, 2025

It was a natural transition to the sales counter and a service advisor position. And were developing one for service advisors as well, he explains. Gills Point S Tire and Auto Service funds employee training programs for new automotive technologies, including EV maintenance. Fox worked his way up to store manager.

Master Mechanic

Tomorrow's Technician

JANUARY 7, 2025

The customer provided the following trouble codes to us: P0705 (transmission range sensor circuit fault), P0748 (pressure control solenoid electrical), and P1702 (transmission range sensor circuit intermittent fault). At this point I recommend electrical testing to pinpoint the cause of our range sensor and pressure control problems.

Vehicle

AutoSuccess

JANUARY 24, 2025

There is a profound need for more informed dealership sales and service staff to meet the expectations of EV owners and shoppers, said Greg Gates, chief operating officer at RockED. We want to help ensure dealer personnel have the support they need, when they need it, to sell and service more electric vehicles.

Service Advisor

Brake & Front End

APRIL 21, 2025

As a service advisor, you understand the importance of providing customers with innovative solutions that enhance their driving experience. This innovative feature gives airborne particles an electrical charge as they enter the system, making them stickier. One often-overlooked opportunity lies in cabin air filter replacements.

Service Advisor

Ratchet + Wrench

JULY 25, 2025

In 2020, Reneau founded her business, Rob The Blonde Mechanic, LLC, after spending 16 years working her way up from receptionist to service advisor, lead tech, store manager, and ultimately district manager for a major retailer. She has also become a motivational speaker and writes a blog with practical tips for car owners.

Management

AutoShopOwner

OCTOBER 29, 2023

is the labor for testing complicated drivability or electrical work too cheap? Are the labor times adjusted downward to get the sale? Does a shop rely too much on published labor times?

Service Advisor

Automotive Training Centre

MARCH 5, 2024

With the automotive industry evolving rapidly, driven by advances in electric vehicles, autonomous driving, and sustainable technologies, the role of the auto mechanic is becoming more sophisticated and technologically driven. It’s a journey that requires technical skills, adaptability, critical thinking, and a commitment to excellence.

Mechanic

Brake & Front End

AUGUST 1, 2024

In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions.

Automotive Services

Brake & Front End

JULY 29, 2024

In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions.

Automotive Services

Tomorrow's Technician

JULY 29, 2024

In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions.

Automotive Services

Solera

JUNE 25, 2024

For example, an electric vehicle (EV) doesn’t require the same service intervals as a gas-engine car. Access to a labor time guide that quantifies how long an EV repair takes could prove invaluable for technicians, service advisors, and customers alike. Why Use a Mechanic Labor Time Guide?

Mechanic

Brake & Front End

OCTOBER 3, 2023

Service advisors know that answering those questions by offering facts about advancements in technology mean smoother, safer vehicles. The increase in popularity of Hybrid and all-electric vehicles will not lessen the importance of the lead battery. Do you know what is often overlooked? The battery.

Service Advisor

Brake & Front End

FEBRUARY 7, 2024

Naturally, as an experienced service advisor you ask about what the car is experiencing. Sometimes it’s the case with electrical diagnosis that requires disassembly to reach buried harnesses and connectors. CC: How many times has this happened to you: your customer drives up in a car with the check engine light illuminated.

Check Engine Light

Auto Mechanic School Edu

JANUARY 22, 2018

General managers oversee service advisors, who rely on parts professionals to deliver products that mechanics use to conduct typical auto repair. The era of electric cars has already begun, but that does not mean mechanics are going to lose out on their profession. The main difference is the electrical components.

Electric Cars

Tire Review Magazine

DECEMBER 20, 2024

.” In addition to Timeline, Today’s Class said it will release four new content topics by the end of the year: engine operation, electrical foundations, fasteners, and a service advisor topic on how starter systems operate and how to guide customers with starter concerns.

Service Advisor

Tire Review Magazine

DECEMBER 27, 2023

The integration will allow service advisors quick access to Hunter’s Quick Check Drive and Quick Tread Edge autonomous inspection results, allowing them to identify alignment and tread depth concerns and bring them to the attention of vehicle owners, the company said.

Engineering

Tire Review Magazine

DECEMBER 27, 2023

The integration will allow service advisors quick access to Hunter’s Quick Check Drive and Quick Tread Edge autonomous inspection results, allowing them to identify alignment and tread depth concerns and bring them to the attention of vehicle owners, the company said.

Engineering

BA Auto Care

FEBRUARY 6, 2023

That is because, just like any battery, hybrid electric vehicle (HEV) batteries eventually fail. The remanufacturing companies offer upgrades using new types of cells that improve range and have a longer warranty if this appeals to you discuss with our service advisor. It also demonstrates how much we care about the environment.

Service Advisor

Brake & Front End

MARCH 21, 2024

This is why some ADAS modules need to be serviced on the vehicle. A module on an electric steering rack could tell the engine control module to increase the throttle angle because the driver is turning. The modules use a language that has grammar and protocols for communication, so the messages do not collide with each other.

Engineering

Brake & Front End

OCTOBER 10, 2024

The Golf Alltrack has an electric power steering (EPS) rack. I drove the vehicle onto the alignment lift and my suspicions were confirmed; the alignment had been improperly set ( Figure 2 ), and the steering angle sensor had not been recalibrated post-alignment. So, what caused this strange steering feel?

Vehicle

Autoflow

MAY 8, 2023

As a result, service advisors can quickly get updates and share them with clients. They can recommend additional services and explain them with photo evidence to justify the work. Afterward, the tech or a service advisor would have to call and explain to a customer what was wrong.

Auto Repair

AutoFix

SEPTEMBER 26, 2023

When you learn how to manage your business, including your employees, and market your business, you can easily do that with four techs or three techs and one or two service advisors – without ripping off customers. Those numbers might sound like you’re ripping customers off, but you’re not.

Auto Repair Shop

Tomorrow's Technician

DECEMBER 18, 2023

Technicians, shop owners and service advisors are not Shakespeare. Since the 1900s, a coil uses low-voltage/high-current electricity to saturate the primary windings, where it is transformed into high-voltage/low-current power to jump the electrodes of the spark plug. If something can be summed up in two words, we will do it.

Service Advisor

Wayne's Automotive Center

FEBRUARY 21, 2019

The battery in your car powers all your electrical devices. A battery is a mechanism that uses chemical reactions to generate electricity. The lead-acid chemical reaction produces electricity and stores that energy inside the cells. [link] What does the battery do? It powers your radio, dome lights, and even your engine!

Car

Auto Service World

APRIL 25, 2025

Picture a technician diagnosing a tricky electrical issue: Rather than spending hours combing through service bulletins, an AI tool can instantly suggest the most probable fixes, complete with diagrams and torque specs. Thats not just good service; thats customer loyalty in the making.

Retail

Tomorrow's Technician

APRIL 21, 2025

As a service advisor, you understand the importance of providing customers with innovative solutions that enhance their driving experience. This innovative feature gives airborne particles an electrical charge as they enter the system, making them stickier. One often-overlooked opportunity lies in cabin air filter replacements.

Service Advisor

Tire Review Magazine

MARCH 9, 2025

In 2025, the second phase will introduce translations for electrical systems, engine performance, advanced driver-assistance systems (ADAS), and other advanced topics. In early 2025, the company will release three more topics: Engine Operation, Electrical Foundations, and Service Advisor: Starter Systems.

Automotive