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Customers today have access to a wide range of options and resources to research, compare, and make informed decisions, so the role of exceptional customer service cannot be understated. People no longer base their loyalty solely on price or product; instead, they seek memorable experiences and personalized interactions. This shift has propelled customer service to the forefront of business success.
Take a Listen To Elite Radio, and Check Out Our First Series - In The Coach's Corner! ?️ That's Right - We Started a Podcast! ?️ Welcome to Elite Radio, the podcast for repair shop owners, by repair shop owners! The first series we're doing is called "In The Coach's Corner", which highlights the relationships, struggles, and successes of shop owners and their coaches.
Before you hit the road in the family Truckster here are a couple of quick tips to make she is ready for the road: 1) Checking tire pressure (especially in the summer) is very important- make sure all (5) tires are set to the pressure recommended on the drivers jam door sticker. Yep, I said 5 tires, make sure to check that spare tire in the trunk or on the underside of your vehicle.
Danny's Engineportal - Helping Solve Engine Problems, For Everyone ! Danny Bender Emission Control Systems – What Are They – How Do They Work Danny's Engineportal Emission control systems, help control fuel fumes, while cleaning engine producing exhaust gases. Consequently, emission control systems, have been efficient in reducing air pollution, caused by automotive engines.
YOU ARE COVERED At Automotive Magic we put our customers first. Providing superior service by our ASE Certified Technicians is just one way that we are dedicated to giving you the level of quality and excellence you deserve. Another way is that Automotive Magic is an official Napa AutoCare Center, we want to show you that we are dedicated and stand behind every repair and part that we provide to you.
MMI grad Liana Acevedo a full-time service technician at Motorcycle Mall in New Jersey, one of the largest dealerships on the East Coast. Read her story here.
MMI grad Liana Acevedo a full-time service technician at Motorcycle Mall in New Jersey, one of the largest dealerships on the East Coast. Read her story here.
At Automotive Magic we have been in the business of automotive repair and serving our community for 17 years. We are excited and honored to announce that we are a AAA Approved Auto Repair facility! We take pride in delivering the best automotive repair services to our customers, and we are happy to provide emergency services and towing to our out of town friends in need.
KEEPING YOU SAFE INSIDE YOUR VEHICLE We are all doing our part to help prevent the spread of Covid 19. Wearing masks, gloves, sanitizing and washing our hands until they are raw. SANITIZING AND DISINFECTANT For many of us our vehicles are our homes outside our homes. Taking care to wipe down the steering wheel and all vehicle controls is an important part of protecting ourselves as well as others.
Dig your toes into the Sand The temperature is rising and the summer is in full swing. You are getting your flip flops out and packing up for a nice day trip to the beach.?️You anticipate all you will need, chairs, towels, hat, sunscreen, umbrella, snacks, drinks, Sunglasses and the novel you picked up and are finally going to get to put your nose in.
To Tow or Not to Tow There are always times when you come across an unexpected situation with your vehicle. Breakdowns are never fun no matter where you are and It is certainly an inconvenience. We want you to know that if that moment should arise where you are in need of a tow, we are here for you. As you have come to expect with the service you receive at Automotive Magic we work on the details and let you get on with your life. maintaining We have been servicing our customers vehicles since 2
IF IT WEREN’T FOR YOU One of the highest compliments we can receive from you is that we’ve earned your trust to the point where you are confident and comfortable to recommend us for their automotive needs. That kind gesture does not go unnoticed at all. We do not EXPECT your trust. We believe it has to be earned. AW SHUCKS It is truly humbling to know that you feel that we’ve met and exceeded your needs, expectations, and wants in regards to your automotive needs.
Want to work on Jet Skis? A career as a personal watercraft mechanic might be the perfect fit for you. Learn more about how you can pursue this path here.
ROUTINE MAINTENANCE Taking care of your car and getting routine maintenance and repairs on it is definitely like going to the doctors. In the respect that if you don’t take care of your body, it’s not going to work the way it should. Same for your vehicle. DOCTORS FOR YOUR CAR Choosing the right auto technician is like choosing a Dr. You want someone who is going to listen to your symptoms, make you stick out your tongue and say ahhh, notice if your blood work is where it should be,
Interested in working on motorcycles? In this blog, UTI goes over the rankings for annual median wages of motorcycle technicians in the U.S. Read it here!
Artificial Intelligence (AI) is reshaping a multitude of industries worldwide, and automotive advertising isn’t an exception. By utilizing AI’s capacity to process extensive data, identify patterns, and make informed decisions, it has emerged as a potent force in reshaping how automotive brands engage with their audiences. The use of AI in automotive advertising now facilitates […] The post How AI Is Changing The Game In Automotive Advertising appeared first on Woobound.
Voice Search Optimization Transforming the Automotive Industry The digital revolution continues to leave its indelible mark on various industries, with the automotive sector standing out as a particularly ripe field for such transformation. One of the most significant shifts we’re currently witnessing is the rise of voice search, powered by virtual assistants such as Siri, […] The post The Rise Of Voice Search Optimization for Car Dealerships appeared first on Woobound.
In this article, we’ll delve into the unique obstacles faced by automotive businesses in the digital landscape and provide you with valuable insights and strategies to navigate them successfully. As the automotive industry becomes increasingly competitive, it’s essential to employ tailored SEO techniques that attract prospective clients, boost organic visibility, and establish trust in your […] The post Conquering SEO Challenges in the Automotive Industry: Strategies for Succes
American motorcycle brand Harley-Davidson was founded in 1903 and has remained iconic through the years. Learn about the company’s history and its relationship with MMI here.
What you can expect Through the Covid-19 Pandemic, We are here to help you! Right now we realize that you probably are not focused on your vehicle. The health and well being of yourself and family is your top priority right now, as it should be. We want to encourage you and your family to stay home and be safe. Automotive repair is deemed an essential business.
Today I went on a road test with a great customer because he was hearing an "intermittent weird noise while turning left" in the front of his SUV. Since he stated the noise does not occur all the time, I thought it would be best to go on a quick road test with him before we inspect further. Right away I thought I heard it, there was a clanging noise coming from the rear end. "Nope, that's not it.
Labor Day weekend was big for students at NASCAR Tech. Our student-built engines helped fuel champion Nick Hoffman’s 3 consecutive wins on 3 nights at 3 different tracks!
Often times we have customers that assume or were told they need to go back to the dealership have their vehicle repaired because they have a warranty. Some customers are confused between an aftermarket and factory warranty. To clarify, a factory warranty is the warranty most manufacturers offer when you purchase a new vehicle. For instance, GM may give a 3 year, 36,000 mile warranty when you purchase that new Impala.
The BMW Motorrad program at MMI helps give students specialized training with the brand. Find out more about the brand’s history and its relationship with MMI here.
Recently we had a gentleman come into our shop because he could not get his cell phone charger to work. "It just stopped working and I even tried a new cell phone charger." After a 'professional inspection' of the power outlet, ie try my own charger from my own cell phone, we determined the customer is absolutely right, it's not the charger cable.
"Stop and smell the Roses" Recently a few customers have come in with complaints of a "weird smell or foul odor when their vehicle is warmed up." Sometimes a foul smell can be a big deal and sometimes not. After inspecting the vehicles we found 2 different issues. In picture above a gentleman ran over a plastic grocery bag and in time it will burn completely off.
Learn more about the history of Honda motorcycles. Read our overview of Honda's history and feel its impact for yourself with motorcycle training at MMI!
Even I have a hard time starting on a cold morning. Recently I had a call come into the shop. "My car won't start, can you come to my house and give me a jump start because I need to get to work asap." "Of course we will, Mr. Smith." When I got there, Mr. Smith was laying under the car in a heap of snow looking for his battery. "I would have jump started it myself if I could find the darn thing," he said.
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