Customer Service Technical Vehicle Repair 
Automotive Training Centre
NOVEMBER 6, 2024
Becoming a successful body shop owner requires a blend of skills that cover everything from inventory management to customer service. With inventory in check, the next priority is building strong customer relationships. Clear information on timelines, costs, and repair options builds trust and encourages repeat business.
CATI
DECEMBER 26, 2024
But turning this dream into reality requires more than just a love for carsit takes technical expertise, business savvy, and determination. If youve been considering this path, heres a closer look at what it takes to succeed in the auto repair industry and how CATIs auto body training program can help you get started.
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Automotive Training Centre
APRIL 10, 2025
Always Follow Manufacturer-Specific Procedures Luxury vehicles like BMW, Mercedes-Benz, Porsche, and Tesla have specific maintenance and diagnostic procedures. These procedures often go beyond standard guidelines found in average vehicle repairs. A strong auto mechanic school will also teach customer service best practices.
Automotive Training Centre
DECEMBER 6, 2023
This front-facing role requires workers to interact with customers directly, greeting them as they come in, answering their questions, managing complaints, and advising them on which services suit their specific needs. Service advisor training will prepare you to meet the demands of this dynamic career.
Auto Service World
APRIL 23, 2025
Listen to your customers, understand their needs, and go the extra mile to exceed their expectations. “ Career path Kuczynskis interest in cars and vehicle repair started at a young age. I started repairing cars before I could drive. Customer satisfaction should be at the heart of everything you do, he said.
Automotive Training Centre
FEBRUARY 21, 2024
A mechanic’s day might involve a variety of tasks, such as inspecting brake systems, performing oil changes, diagnosing electrical issues, and providing customer service. They also collaborate with a variety of automotive professionals in dealerships, repair shops, or through their independent mobile services.
Brake & Front End
JUNE 20, 2024
MPA has released two new Part Smart training videos recognizing the importance of educating both installers and everyday drivers about vehicle repair.
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