Driver's Edge

NOVEMBER 9, 2023

Most drivers know that routine oil change service is a necessity. In this article, we answer that question by breaking down the role that engine oil plays and explaining exactly how it contributes to the optimal performance and longevity of your vehicle. The oil performs several vital functions.

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Auto Service World

SEPTEMBER 12, 2024

Power 2024 Canada Customer Service Index—Long-Term (CSI-LT) Study found that the average cost of a dealership visit has climbed to $465, up from $432 a year ago, a 7.6 On a 1,000-point scale, Great Canadian Oil Change (838) ranked highest among aftermarket service facilities, followed by Jiffy Lube (834) and Midas (813).

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Automotive Training Centre

FEBRUARY 21, 2024

Their responsibilities have grown from simple mechanical repairs to include electronic systems diagnostics, preventive maintenance, and service advice. A mechanic’s day might involve a variety of tasks, such as inspecting brake systems, performing oil changes, diagnosing electrical issues, and providing customer service.

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Bolt on Technology

APRIL 29, 2025

For auto shops, you can bet that when someone sees a warning light come on, needs an oil change, or even breaks down on the highway, theyre checking what others say online about your shop before bringing their car in. In fact data indicates that, in general, 92 percent of consumers read online reviews before choosing a business.

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Humble Mechanic

AUGUST 21, 2015

I posted about the DIY Oil Change video I had done. Today’s show comes on the heals of a comment on Instagram. Someone asked me the following question. “I get that being famous is cool, but why would you teach people to do what makes you money? Are they paying for the knowledge?” ” Let me […]

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Driver's Edge

NOVEMBER 29, 2021

By getting regular oil changes from a reputable shop like Driver’s Edge, you can keep your car in great shape while saving money in the long run. Of course, if your goal is to get the most out of your oil change service , you’ll need to know when to have it done. How You Drive Are you a severe driver?

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Shop Marketing Pros

NOVEMBER 25, 2024

What might seem basic to you—like how to maintain a car or when to get an oil change—can be brand-new information for your customers. Plus, it humanizes your shop and gives customers a better idea of who’s working on their car. Spoiler alert: it doesn’t. Sometimes the simplest content is the most valuable.

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Tire Review Magazine

APRIL 10, 2025

The Importance of Basic Skills: Ritchie stresses the need for entry-level technicians to master basic skills, such as oil changes and customer service, before moving on to more complex tasks. He creates a pathway for students interested in cars while also ensuring his staff stays up-to-date with the latest technology.

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Auto Remarketing

MARCH 14, 2025

Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. While its no surprise that customers gravitate to operations that serve them well, the study clearly shows good service leads to loyal customers, J.D. Powers 2025 U.S.

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Brake & Front End

JANUARY 9, 2025

Testing a vehicles ride control requires a test drive, and they cant do this if the driver never leaves the drivers seat during an oil change. If you are a second opinion for the customer, chances are you will be fighting an uphill battle but dont give up.

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Tire Review Magazine

NOVEMBER 23, 2024

. “We are committed to maintaining the Robertson name, known for its dedication to the community and customer satisfaction, while integrating our extensive services and competitive pricing.” “We share many core values such as respect for our employees and excellent customer service. .

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Tire Review Magazine

NOVEMBER 23, 2024

. “We are committed to maintaining the Robertson name, known for its dedication to the community and customer satisfaction, while integrating our extensive services and competitive pricing.” “We share many core values such as respect for our employees and excellent customer service. .

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Meister Werks European & Import

FEBRUARY 1, 2025

Our BMW Repair & ServicesInclude: Routine Maintenance: Service A & B. Including oil changes, filter replacements, fluid checks, and inspections. As a result, your BMW will be up to day with the factory service and inspection. We utilize the latest diagnostic equipment and genuine and OES BMW parts.

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Meister Werks European & Import

FEBRUARY 1, 2025

Our Mercedes Repair & Services Include: Routine Maintenance: Service A & B. Including oil changes, filter replacements, fluid checks, and inspections. As a result, your Mercedes will be up to day with the factory service and inspection. Tire Rotations & Balancing. rating out of 5.0

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Meister Werks European & Import

FEBRUARY 1, 2025

Our Porsche Repair & Services Include: Routine Maintenance: Service A & B. Including oil changes, filter replacements, fluid checks, and inspections. As a result, your Porsche will be up to day with the factory service and inspection. Tire Rotations & Balancing. As has been noted, on CarFax we have a 4.9

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AutoSuccess

AUGUST 15, 2024

With AI handling the heavy lifting, your service team can free up valuable time to focus on what matters most: providing exceptional customer service and building trust and rapport with that customer so they leave in a happier state than when they dropped off their vehicle.

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Meister Werks European & Import

FEBRUARY 2, 2025

Our Mini Repair & Services Include: Routine Maintenance: Service A & B. Including oil changes, filter replacements, fluid checks, and inspections. As a result, your Mini will be up to day with the factory service and inspection. We utilize the latest diagnostic equipment and genuine and OES Mini parts.

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Meister Werks European & Import

FEBRUARY 1, 2025

Our Audi Repair & Services Include: Routine Maintenance: Service A & B. Including oil changes, filter replacements, fluid checks, and inspections. As a result, your Audi will be up to day with the factory service and inspection. We utilize the latest diagnostic equipment and Genuine and OES Audi parts.

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Meister Werks European & Import

FEBRUARY 2, 2025

Our VWRepair & Services Include: Routine Maintenance: Service A & B. Including oil changes, filter replacements, fluid checks, and inspections. As a result, your VW will be up to day with the factory service and inspection. We utilize the latest diagnostic equipment and Genuine and OES VW parts.

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Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

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Autoshop Solutions

NOVEMBER 15, 2023

“The whole team, from design and account reps to customer service, are all a delight to work with. I truly feel like they get to know their customers, our team and that reflects in the design of our website. Their focus on exhibiting our brand across the board has been monumental for our consistent growth. .”

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RepairSmith

MAY 30, 2025

Rubber particles in the fluid: If your mechanic finds rubber bits in the fluid during the routine fluid check or motor oil change, the internal material of the hoses may be breaking down. If you suspect you have a bad hose but are unable to confirm it, AutoNation Mobile Service mechanics can help.

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CATI

AUGUST 3, 2023

If you’re a car lover with a knack for service and administration, you could provide plenty of value to an automotive team and pave the way to an extremely lucrative and fulfilling career. Automotive service advisors are professionals who connect customers with the right service and technician for their needs.

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AutoSuccess

APRIL 9, 2024

The conversation reveals how Dealer Pay facilitates seamless transactions through mobile payments, wireless payment terminals and integrated dealership management systems (DMS), significantly enhancing the customer service experience and operational efficiency.

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Tire Review Magazine

MARCH 12, 2025

Landscaping and cleaning was my start, and through work ethic and proving that I wanted to learn more, I was then allowed to work on tires and then oil changes. Fox describes the tire industrys current state as one of consolidation, aimed at improving recognition and service. I had some really good mentors along the way.

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Driver's Edge

FEBRUARY 23, 2024

Finding the Right Auto Repair Shop When it comes to finding the right Dallas car repair shop, it's essential to consider a few key factors that can make all the difference in the quality of service you receive. A shop with experienced, certified mechanics and a strong reputation is more likely to provide reliable service.

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Autoflow

NOVEMBER 3, 2023

First, develop a structured training program that covers safety protocols, customer service and technical skills. 3: Select Quality Parts and Suppliers When you cut corners, customers and their cars know it. With each one, you reduce errors and deliver first-rate automotive repair services consistently. #7:

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Meister Werks European & Import

FEBRUARY 16, 2024

Mercedes Service A and Service B are essential maintenance services. These services keep your Mercedes-Benz in optimal condition. A & B Services typically includes an oil change, fluid level checks and corrections, tire inspection and rotation, brake inspection, and a thorough overall inspection of the vehicle.

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Autoflow

NOVEMBER 16, 2023

Finally, make sure every staff member understands the value of exceptional customer service in generating referrals. Simple acts like explaining why they need certain regular services creates impressions that last. Create great headlines – You could go with a boring “We do oil changes.”

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Driver's Edge

SEPTEMBER 8, 2023

But that doesn’t mean the average person can take care of their vehicle’s complete service needs independently. Repairs and more in-depth car maintenance work (including oil changes ) should be handled by ASE-certified mechanics with the knowledge and equipment required to complete these tasks without a hitch.

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Institute for Automotive Business Excellence

APRIL 15, 2020

That’s a value to your customers because it means you’ll likely catch problems before they occur. Is your staff consistently going above and beyond with each service offered? Customer service is huge when it comes to value – your clients don’t want to be just a number to your store, they want to feel like they are a top priority.

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RepairSmith

JULY 4, 2023

If needed, you can visit your nearest gas station or contact a mechanic for an oil refill. If you spot signs of contamination, you’ll require a complete oil change. Contamination can occur when an engine part, such as an oil pump, wears and tears, leaving unwanted debris in the oil.

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AutoFix

AUGUST 6, 2024

Service Advisors: Selling With Their Own Wallet One critical aspect of running a successful auto repair shop is ensuring that your service advisors are not selling with their wallets. This means they should refrain from projecting their financial limitations onto customers.

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Wrench

JULY 18, 2022

Whenever he gets an oil change, he inspects his car and recommends to others that if you want to keep your car for a long time, maintenance is essential. Customer Testimonials Eric is well known for his professional manner, extensive knowledge, and unparalleled communication skills.

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The Mechanic Doctor

MAY 21, 2024

Regular preventive maintenance, such as oil changes, tire rotations, and inspections, helps prevent breakdowns and costly repairs. Providing ongoing training on safe driving practices, route optimization, and customer service skills ensures that drivers are equipped to perform their jobs efficiently.

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Tire Review Magazine

OCTOBER 4, 2023

Black’s works with social workers who know of families in need that may need some automotive repair, oil changes, etc. Ultimately, Rick says, how Black’s team members treat its customers is reflected by the business’s four core values: Team, Family, Trust, Serve. “We We like to say: ‘How can we share smiles today?’

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Wrench

SEPTEMBER 4, 2022

He is always willing to go above and beyond to get actual mechanic work secured for fleet jobs instead of just oil changes and diagnostics. LaShane is known for a strong work ethic and exceptional customer service. Bryan is part of the customer service team with Lemon Squad. Thank you for all that you do!"

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