Customer Service Media Service Advisor 
Auto Service World
APRIL 15, 2025
While 2024 was a year of new car supply chain recovery, what seems to be setting 2025 apart already is the renewed focus on payment options, strong value and customer service being sought after by most drivers. Building trust and creating convenience through technology is the successful path toward empowering consumers.
Shop Marketing Pros
SEPTEMBER 18, 2023
Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop.
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Shop Marketing Pros
AUGUST 6, 2024
They do quality work” “They give great customer service” “Pricing was better than the dealership” “Communication was top-notch” “They fully addressed the issues that needed to be addressed” “Professional, knowledgeable, courteous, and most importantly HONEST” “Wow! Shop owners won’t get hung up on customer service or quality.
Wrench
SEPTEMBER 4, 2022
Zach is a service advisor for Wrench. Sam is a Service Advisor with Wrench. Fun Fact about Trent: He has a theater degree (which has come in handy when the office needs someone for social media). LaShane is known for a strong work ethic and exceptional customer service. " Alex W. " James H.
Driver's Edge
FEBRUARY 23, 2024
Finding the Right Auto Repair Shop When it comes to finding the right Dallas car repair shop, it's essential to consider a few key factors that can make all the difference in the quality of service you receive. A shop with experienced, certified mechanics and a strong reputation is more likely to provide reliable service.
Shop Marketing Pros
JUNE 9, 2023
You Hire The Local or Cheapest Option Before becoming Shop Marketing Pros, my agency was a generalist agency, 5 Stones Media. Loretta said: Under utilizing their social media and taking advantage of organic marketing. Wendy learned the value of marketing in her business, especially social media marketing. Increase your prices.
AutoSuccess
SEPTEMBER 5, 2024
Retail automotive dealers began integrating online, in-store and mobile channels to create seamless customer experiences several years ago. In addition, dealerships started leveraging social media for customer engagement, recognizing its influence on overall consumer satisfaction.
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