Customer Service Mechanic Workshop 
Automotive Training Centre
JULY 31, 2024
Graduating from auto mechanic school marks the start of a rewarding career in the automotive industry. Excellent customer service is crucial in building a loyal client base and standing out in a competitive market. This blog post explores how to apply customer service after completing auto mechanic school.
Automotive Training Centre
MAY 29, 2024
This position might seem like a distant goal for recent auto mechanic school graduates, but it’s entirely within reach with the right skills, knowledge, and attitude. This role includes managing a team of mechanics, ensuring the quality and efficiency of repairs, and handling customer relations.
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Automotive Training Centre
SEPTEMBER 22, 2023
The future looks bright for hybrid and electric vehicles and, by extension, hybrid and electric vehicle mechanics. As a result, the demand for hybrid and EV mechanics is rising, offering significant career opportunities for those prepared to step into this new frontier. For mechanics, there are other options than staying stagnant.
Automotive Training Centre
AUGUST 20, 2024
As the bridge between automotive suppliers and mechanics or consumers, a parts counter person is essential in ensuring that the correct parts are available and delivered efficiently. The job involves a mix of technical knowledge and customer service, where understanding complex automotive systems is as crucial as understanding customer needs.
Automotive Training Centre
OCTOBER 11, 2023
Understanding the Role of a Shop Helper A shop helper assists in the daily operations of an automotive repair shop or service center. Their diverse responsibilities range from keeping the workspace tidy, handling tools, and assisting technicians to customer service tasks such as greeting clients and managing appointments.
Automotive Training Centre
NOVEMBER 15, 2023
This public-facing position requires the skill and organizational acumen to direct workflow in the auto repair shop while ensuring a harmonious relationship not only between customers and technicians but also between colleagues in the workshop or dealership. Do you want to explore our in-depth service advisor courses ?
Automotive Training Centre
SEPTEMBER 27, 2023
Enhance the Customer Experience Customer service is more than just a transaction; it’s about crafting a moment that resonates and remains etched in the client’s memory long after their purchase. Imagine the workshop as a well-oiled machine, where each gear and lever has a specific role.
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