Remove Customer Service Remove Magazine Remove Oil Change
article thumbnail

Partnership Pathways: Bridging the Gap

Tire Review Magazine

The Importance of Basic Skills: Ritchie stresses the need for entry-level technicians to master basic skills, such as oil changes and customer service, before moving on to more complex tasks. The post Partnership Pathways: Bridging the Gap appeared first on Tire Review Magazine.

article thumbnail

Big Brand Tire & Service acquires 14 Robertson Tire locations

Tire Review Magazine

. “We are committed to maintaining the Robertson name, known for its dedication to the community and customer satisfaction, while integrating our extensive services and competitive pricing.” “We share many core values such as respect for our employees and excellent customer service. .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Leading Through Service: Nick Fox of Gills Point S Shares His Tire Industry Story

Tire Review Magazine

Landscaping and cleaning was my start, and through work ethic and proving that I wanted to learn more, I was then allowed to work on tires and then oil changes. Fox describes the tire industrys current state as one of consolidation, aimed at improving recognition and service. I had some really good mentors along the way.

article thumbnail

Big Brand Tire & Service acquires 14 Robertson Tire locations

Tire Review Magazine

. “We are committed to maintaining the Robertson name, known for its dedication to the community and customer satisfaction, while integrating our extensive services and competitive pricing.” “We share many core values such as respect for our employees and excellent customer service. .

article thumbnail

Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 96
article thumbnail

From the Magazine: Driving home success

Auto Service World

Oil changes are the top maintenance procedure ignored by many drivers. Many individuals feel they are too busy, that oil changes are too expensive or that it doesn’t affect their car’s performance. As auto industry professionals, it’s important to reiterate the importance of regular oil changes to consumers.

article thumbnail

Double Down on Service: AI Can Boost Warranty Profits While Inventory Sits

AutoSuccess

With AI handling the heavy lifting, your service team can free up valuable time to focus on what matters most: providing exceptional customer service and building trust and rapport with that customer so they leave in a happier state than when they dropped off their vehicle.