Brake & Front End

MARCH 17, 2025

One nominee will be named the 2025 winner, and will be recognized by NAPA and ShopOwner at a special event to be held later in the year. Im hoping youll tell us about ways you have successfully groomed new leaders in your shop, whether theyre at the shop management, customer service or technician level.

Automotive

AutoSuccess

JANUARY 14, 2025

This approach lets dealerships use customer data responsibly, contacting them at intervals that make sense, rather than bombarding them with generic or frequent offers. This creates a reliable revenue stream and gives the dealer more control over the customers service experience. Benefits of Post-Sale VSCs 1.

Vehicle

Tire Review Magazine

MARCH 26, 2025

That way, a customer is not stuck behind somebody getting a tune-up or brake job. While the first generation of Wholesale Tire thrived under these philosophies and traditional customer service values, the second generation brought innovation with computers and digital marketing.

Media

AutoSuccess

MAY 14, 2025

Ensuring a robust selection of high-quality F&I options that cater to used cars and trucks can help dealers meet this demand and maintain sales volumes while keeping customer service levels in place. Beyond the trade wars, geopolitical tensions and shifting regulatory landscapes are all influencing the sectors trajectory.

Consulting

Tire Review Magazine

MARCH 26, 2025

That way, a customer is not stuck behind somebody getting a tune-up or brake job. While the first generation of Wholesale Tire thrived under these philosophies and traditional customer service values, the second generation brought innovation with computers and digital marketing.

Media

Driver's Edge

JULY 28, 2025

Make sure to keep all your service paperwork together in one, easy-to-find spot so that you can quickly grab it later in the event of an issue. When you need a shop that you trust for complete auto repair and maintenance service, you can count on the ASE-certified technicians here at Driver’s Edge Complete Tire & Auto Service.

Auto Repair

CATI

MARCH 28, 2025

With the right tools, techniques, and customer service skills, becoming your own boss is a very real possibility. Your success depends on two things: finding your first customers and turning them into loyal clients. These businesses often need reliable detailing services and could refer you or offer you recurring work.

Mechanic

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT

Dent Mechanic Group

JULY 2, 2025

However, with this advanced engineering comes a unique set of considerations, especially when it comes to unexpected events like DFW’s notorious hailstorms. These vehicles represent the future of automotive technology, offering unparalleled efficiency and performance. So, does hail damage affect EVs differently than gas-powered cars?

Electric Cars

Dent Mechanic Group

APRIL 17, 2025

Flaig had been using the technique to quickly remove dents from show cars, ensuring they looked flawless for events. Oskar Flaig, a technician working for Mercedes-Benz, demonstrated PDR for the first time at the International Motor Sports Show in New York.

Repaints

Tomorrow's Technician

JUNE 12, 2025

In addition to drifting, the MAX+ excels on the track, in autocross and other high performance driving events for consumers who need “Premium Performance at a Value Price,” according to Abram. The post Staying Up to Speed UHP Summer Tires appeared first on Tomorrows Technician.

Vehicle

AutoSuccess

JUNE 6, 2025

Larry had spent decades building a proven track record in retail tire and auto service, but the dealership space came with new challenges — and also some similarities. Both were service-based businesses whose profitability was determined by exemplary customer service success. “It It was a risk,” Larry admits. “I

Retail

Miracle Body and Paint

JUNE 23, 2025

Customer Satisfaction Guarantee At Miracle Body and Paint, we are committed to customer satisfaction. Our dedication to quality and customer service has earned us a reputation as a trusted provider of auto body work and collision repair services.

Collision Repair

AutoSuccess

JUNE 23, 2025

As we walked the show floor at NADA 2025 earlier this year, we couldn’t help but notice something interesting: the number of carwash-related companies with booths, demos and conversations happening across the event. A simple way to boost CSI Want to raise your Customer Service Index (CSI) score? It’s easy to see why.

Customer Service

Tire Review Magazine

MAY 10, 2025

The 22nd annual event recognized top-performing franchisees and team members for their excellence in business growth, leadership, and customer service across the RNR network. RNR Tire Express (RNR hosted its annual conference at Disneys Coronado Springs Resort in Orlando, Florida.

Customer Service

Miracle Body and Paint

AUGUST 5, 2025

The Miracle Body and Paint Difference What sets us apart at Miracle Body and Paint Collision Center is our comprehensive approach to collision repair and customer service. Figuring out who is responsible for paying for a rental car after a crash can be challenging.

Insurance

Automotive Training Centre

OCTOBER 23, 2024

Dispatch training opens many career opportunities, including becoming a customer service representative. If you enjoy problem-solving and interacting with customers, this could perfectly fit your skillset. If you received feedback on clear communication with customers or co-workers, highlight that, too.

Customer Service

Fender Bender

JULY 15, 2025

My "sales rep" is basically a delivery driver with no experience who, through no fault of her own, has been forced to carry the burden of this company’s customer service failures. That simply doesn’t happen. So when my jobber caught wind that I was considering switching paint lines, I expected a conversation.

Collision Repair

Tire Review Magazine

MARCH 8, 2024

So, why would anybody pick Roger’s Tire Service over any other Ag dealer, tire dealer or shop in the Richwood area? Roger says it’s because the competition can’t beat his customer service or his relationship with people in the community. Our customer service is just unmatched by anybody else,” he says. “We

Customer Service

Automotive Training Centre

JANUARY 17, 2024

Attend industry events, workshops, and seminars. The more people know about your services, the more likely you will get referrals. Also, consider advertising in local newspapers and automotive magazines or sponsoring local community events. Use keywords related to auto body estimation services in your area.

Auto Body Shop

Automotive Training Centre

NOVEMBER 2, 2023

Encourage satisfied customers to leave reviews and ratings on platforms like Google My Business to boost your credibility. As an independent auto detailer, the key to success lies in how you market your services. Collect feedback from your customers and actively listen to their concerns or suggestions.

Automotive

Automotive Training Centre

MARCH 27, 2024

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. Looking Up: Parts Departments and Wholesale Service advisor training equips you with customer service skills and a strong understanding of car parts.

Service Advisor

Automotive Training Centre

JUNE 20, 2024

How to Find Jobs : Network with local performance shops, attend car shows and racing events, and showcase your passion and knowledge online through forums and social media. What You’ll Do : You’ll handle routine maintenance, diagnose and repair various issues, and provide excellent customer service.

Mechanic

Auto Service World

SEPTEMBER 19, 2024

They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. The three-day event starting on Sept.

Technical

Tire Review Magazine

JUNE 30, 2023

Michelin ONCall , the company’s emergency roadside service program, has exceeded 2.5 million breakdown events since its inception in 2009. Breakdown Events appeared first on Tire Review Magazine. The post Michelin ONCall Records 2.5M

Customer Service

Solera

OCTOBER 15, 2024

Your USP is your secret weapon, giving customers a compelling reason to choose your dealership over your competitors. Whether it’s personalized customer service, unique vehicle offerings, or community involvement, carve out a niche that sets you apart from the more prominent players.

Customer Service

Solera

AUGUST 8, 2023

Provide excellent customer service: This includes your parts and service departments if you have them. Customers remember the image you portray everywhere, so be sure that customer service runs through your culture. Be sure to list your vehicles and have good, professional-looking photos.

Car Dealership

Auto Service World

MARCH 1, 2025

In the event of theft, real-time tracking enables quick recovery of stolen vehicles, minimising financial losses and operational disruptions. Enhanced Customer Service Customer satisfaction is key to business success. GPS tracking enhances security by allowing fleet managers to monitor vehicle locations at all times.

Vehicle

Tomorrow's Technician

JUNE 30, 2023

They have fantastic customer service, and he’s a really good guy who helps us out all the time.” While Paul wasn’t quite ready to race at the event this year, Wicklund was eager to test out the new setup. Distinguishing this 6.7L Then, of course, we got LinCo’s own valve cover, which I really like.”

Engineering

CATI

NOVEMBER 9, 2023

The ability to stay organized improves your productivity in the automotive industry and personal life endeavors, from planning events to managing household finances. Customer Service Is at the Heart of Automotive Sales Training Automotive sales is not just about selling a vehicle; it’s about building relationships.

Automotive

CATI

JANUARY 11, 2024

The logistics landscape has challenges, from traffic delays to unforeseen weather events. Effective communication skills help logistics representatives solve problems more effectively and make better decisions under pressure. Coordination of Pickups/Deliveries: Managing the logistics of collecting and delivering goods.

Transportation

Tomorrow's Technician

JANUARY 29, 2024

Scan Tool Assistance The subject I’m talking about here is the customer service setup by scan tool manufactures specifically to support their product. It’s excellent customer service. The crankshaft rotational velocity and acceleration are compared in the event of a power loss from a cylinder.

Customer Service

Auto Service World

MAY 4, 2025

However, this shipping method can be used under special circumstances, including: Delivery of a luxury EV or SUV Order placed due to the occurrence of an emergency or special event For testing purposes or to showcase exotic cars at an event (not applicable for dealerships) 4. appeared first on Auto Service World.

Car

Tomorrow's Technician

JUNE 4, 2025

With an extensive inventory and a commitment to exceptional customer service, AudioCityUSA.com has earned a reputation as a trusted destination for car enthusiasts across the globe. For more information about AudioCityUSA.com and its products, visit ww w.audiocityusa.com.

Auto Repair Shop

CATI

NOVEMBER 23, 2023

Showcase your communication skills on your resume by highlighting experiences where you effectively conveyed complex technical information to non-experts, collaborated with team members on projects, or provided excellent customer service. Communication skills are also crucial for a successful auto parts career.

Technical

Tire Review Magazine

JUNE 7, 2024

From there, gradually Dad would bring me inside to tackle customer service.” His leadership philosophy also extends beyond the workplace, as he is active in his local chambers of commerce, Habitat for Humanity, and supports local schools and events.

Management

Tire Review Magazine

MARCH 13, 2024

The event brought together representatives from across the organization, including sales, store managers, regional leaders, corporate department heads and executives. McCarthy Tire said the meeting focused on three key areas: serving the customer, enhancing leadership skills and living the McCarthy Tire company culture.

Customer Service