Customer Service Electricity Retail 
Automotive Training Centre
APRIL 11, 2025
A career as an auto parts specialist is a fantastic choice if you love the automotive world and want to combine technical knowledge with customer service skills. Employers in the automotive industry are looking for candidates who can efficiently manage inventory, help customers, and work well in a fast-paced environment.
Auto Remarketing
MARCH 14, 2025
Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. While its no surprise that customers gravitate to operations that serve them well, the study clearly shows good service leads to loyal customers, J.D.
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Tire Review Magazine
DECEMBER 11, 2024
Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.
AutoSuccess
JANUARY 24, 2025
Power has been at the forefront of customer behavior analysis, guiding customer-facing strategies with flagship studies like the Initial Quality Study (IQS), SM Customer Service Index (CSI) Study SM and the Sales Satisfaction Index (SSI) Study. 2 For decades, J.D. SM Now, with a strong focus on the EV sector, J.D.
Tomorrow's Technician
JUNE 12, 2025
Large retailers often list summer tires as a singular category, sometimes listing summer tires meant for competition as a subcategory. EV Adoption is Changing Expectations Abram notes that the growth of electric vehicles (EVs) has added some complications to the UHP tire discussion.
AutoSuccess
JUNE 6, 2025
In a little over 10 years, he built Tires Plus from 31 retail stores to over 600. Larry had spent decades building a proven track record in retail tire and auto service, but the dealership space came with new challenges — and also some similarities. At the time, the move raised eyebrows. It was a risk,” Larry admits. “I
Automotive Training Centre
JUNE 7, 2024
Whether you’re aiming for a position in a retail auto parts store, a dealership, or a service center, showcasing the right skills on your resume is crucial. Showcasing your technical knowledge helps you demonstrate your readiness to tackle the complexities of the automotive industry and provide exceptional customer service.
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